Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1173328 times)

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #4725 on: March 28, 2016, 11:38:46 AM »
Nice! SM or phone?

Tried SM, failed.  Then phone, worked.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4726 on: March 28, 2016, 12:14:37 PM »
Tried SM, failed.  Then phone, worked.
Thanks. I'll give it a shot.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4727 on: March 28, 2016, 07:48:47 PM »
Called. First rep said no, transferred to supervisor who looked at my account (whatever that means) and said there's nothing that she can do but offered to escalate it to another department who will be reaching out to me by phone within 5-7 business days. Any shot at them waiving it or waste of time?

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #4728 on: March 29, 2016, 10:25:59 AM »
Received bonus on Personal Plat last week.  Now hit with PRG AF and want to call for bonus, but have little spend history and don't want to raise questions re PGGM (is that a legit concern?).  Best to just DG/close?

Offline moshewoodmere01

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Re: Credit Card Retention Bonuses
« Reply #4729 on: March 29, 2016, 10:39:48 AM »
Received bonus on Personal Plat last week.  Now hit with PRG AF and want to call for bonus, but have little spend history and don't want to raise questions re PGGM (is that a legit concern?).  Best to just DG/close?
Shouldn't be a concern. It's not obvious to phone reps and not much they can do if they do understand. It may affect your chances of getting a retention offer though as Amex has its own customer value algorithm. No telling whether that's in the calculation though
Think away the box.

Offline David1

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Re: Credit Card Retention Bonuses
« Reply #4730 on: March 29, 2016, 11:10:25 AM »
Anyone have a Citibank retention phone number. When I call the one in wiki it tells me department is closed

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #4731 on: March 29, 2016, 11:38:45 AM »
Anyone have a Citibank retention phone number. When I call the one in wiki it tells me department is closed

Call the # on the back of your card.

Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #4732 on: March 30, 2016, 09:01:21 PM »
I just called for retention on my Citi AA Executive. They offered me $50 statement credit for each of the next 7 months which I spend $1500. Total $350.
I remember having a hard time last year getting it. Is it standard now?

Offline Mendelssohn

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Re: Credit Card Retention Bonuses
« Reply #4733 on: March 31, 2016, 10:47:10 AM »
Amex Biz Platinum, 25K MR points, no spending requirement.

My AF won't post until June and I'm going to close the card.

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4734 on: March 31, 2016, 02:35:55 PM »
Did anyone get anything recently for the Chase United? Friend huca'd 4 times but nothing doing, they just let him downgrade to the no fee card.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4735 on: March 31, 2016, 10:46:54 PM »
What's the standard in southwest plus card these days? They offered me $35

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4736 on: April 03, 2016, 02:26:46 PM »
Did anyone get anything recently for the Chase United? Friend huca'd 4 times but nothing doing, they just let him downgrade to the no fee card.
Bump

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4737 on: April 03, 2016, 02:35:18 PM »
Amex Biz Platinum, 25K MR points, no spending requirement.

My AF won't post until June and I'm going to close the card.
Nice. Lots of spend? I'm assuming you payed the first years AF?

Offline 000

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Re: Credit Card Retention Bonuses
« Reply #4738 on: April 03, 2016, 07:57:43 PM »
Anybody got anything for CSP recently I tried calling twice was a no go

Online TimT

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Re: Credit Card Retention Bonuses
« Reply #4739 on: April 03, 2016, 08:59:43 PM »
Anybody got anything for CSP recently I tried calling twice was a no go
Occasionally
Just got $60 for CSP.  I still may downgrade it to a Freedom after the Statement Credit posts but this buys me some time. Not sure what value it offers me over the Freedom.