Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1118679 times)

Offline David Smith

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Re: Credit Card Retention Bonuses
« Reply #4755 on: April 05, 2016, 05:17:01 PM »
It's that only for a downgraded CSP?
Something doesn't sound right.
Have you tried in the first year? It's illegal for cc companies to raise fees in the first year, so they can't upgrade freedom to csp until year 2.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #4756 on: April 05, 2016, 06:58:22 PM »
I don't have any information from experience but from my limited understanding of the credit card world, just because they've approved you for a lower card, doesn't mean that they'll give you a higher card (unless CSP is considered at the same level as Freedom).

Offline ADG

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Re: Credit Card Retention Bonuses
« Reply #4757 on: April 05, 2016, 07:39:10 PM »
I am sorry for the confusion. i downgraded from CSP to the regular saffire and from there i can upgrade any time by just paying the fee.

Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #4758 on: April 05, 2016, 07:49:14 PM »
I am sorry for the confusion. i downgraded from CSP to the regular saffire and from there i can upgrade any time by just paying the fee.
That makes more sense.  Although it's an interesting data point that you can upgrade from a lower (CS) card to a higher (CSP) card.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4759 on: April 05, 2016, 08:42:47 PM »
That makes more sense.  Although it's an interesting data point that you can upgrade from a lower (CS) card to a higher (CSP) card.
I know a few people who have upgraded from a Freedom to a CSP.

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4760 on: April 05, 2016, 08:48:43 PM »
I don't have any information from experience but from my limited understanding of the credit card world, just because they've approved you for a lower card, doesn't mean that they'll give you a higher card (unless CSP is considered at the same level as Freedom).
I've upgraded with no issues.
Life is as good as you make it...

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4761 on: April 05, 2016, 09:23:24 PM »
Just called for my Ink Plus (Year 1). Couldn't get them to waive the AF, but after pushing I got the supervisor to give me 5,000 points.

Offline mendy613

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Re: Credit Card Retention Bonuses
« Reply #4762 on: April 05, 2016, 11:23:38 PM »
Just called for my Ink Plus (Year 1). Couldn't get them to waive the AF, but after pushing I got the supervisor to give me 5,000 points.

He probably did that manually, not as a retention, just fyi
Good job!

Offline Mountain Man

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Re: Credit Card Retention Bonuses
« Reply #4763 on: April 05, 2016, 11:38:59 PM »
Amex Business Gold. 1 card I got 15k MR and the 2nd card they told me to close down (which I did after a few calls).
Quote from: JTZ link=topic=10531.msg1695873
If you never had to eat crow then you lived one boring life.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4764 on: April 05, 2016, 11:41:49 PM »
He probably did that manually, not as a retention, just fyi
Good job!
Correct. But apparently he noted that I shouldn't get anything else if I call back again. I believe him because I heard a lot of typing.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4765 on: April 06, 2016, 01:48:50 AM »
Amex Business Gold. 1 card I got 15k MR and the 2nd card they told me to close down (which I did after a few calls).
What was the 2nd card?

Offline benjie1305

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Credit Card Retention Bonuses
« Reply #4766 on: April 06, 2016, 07:04:09 AM »
Correct. But apparently he noted that I shouldn't get anything else if I call back again. I believe him because I heard a lot of typing.

All about the rep you get. Some won't look at the notes properly, some are nice and some will read them and tell you to take a hike.
Work hard, Play harder!

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4767 on: April 06, 2016, 08:36:06 AM »
All about the rep you get. Some won't look at the notes properly, some are nice and some will read them and tell you to take a hike.
True. Though doubt I'll have the patience to call again. I had to really push this guy to give me something and when I called for my wife's Ink, even after negotiating a lot all they were willing to do was send a request to the higher ups (which will probably result in nothing).

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4768 on: April 06, 2016, 08:37:03 AM »
True. Though doubt I'll have the patience to call again. I had to really push this guy to give me something and when I called for my wife's Ink, even after negotiating a lot all they were willing to do was send a request to the higher ups (which will probably result in nothing).

Depends. Happened to me once on my CSP. 2 days later I saw a credit for the AF in my account. As usual, YMMV.
Work hard, Play harder!

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4769 on: April 06, 2016, 08:39:27 AM »
Depends. Happened to me once on my CSP. 2 days later I saw a credit for the AF in my account. As usual, YMMV.
Nice! No refund (yet) for me though. They did say they'd call me within 7-10 business days though.