Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1838987 times)

Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #4840 on: May 20, 2016, 10:05:04 AM »
Amex Biz Plat- 10k MR, no spend
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Online mochjas

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Re: Credit Card Retention Bonuses
« Reply #4841 on: May 20, 2016, 10:05:47 AM »
Quote from: keepsmiling123 on May 20, 2016, 10:05:04 AM
Amex Biz Plat- 10k MR, no spend
after how long? Call or chat?
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Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #4842 on: May 20, 2016, 10:12:28 AM »
call, I spoke a supervisor, Justin, who told me he's an Executive Assistant. Was a really nice guy
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Online mochjas

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Re: Credit Card Retention Bonuses
« Reply #4843 on: May 20, 2016, 10:31:13 AM »
Quote from: keepsmiling123 on May 20, 2016, 10:12:28 AM
call, I spoke a supervisor, Justin, who told me he's an Executive Assistant. Was a really nice guy
how long did you have the card for?
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Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #4844 on: May 20, 2016, 10:49:22 AM »
Quote from: mochjas on May 20, 2016, 10:31:13 AM
how long did you have the card for?

almost a year
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Offline Luvtotravel

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Re: Credit Card Retention Bonuses
« Reply #4845 on: May 20, 2016, 11:20:58 AM »
im not having luck with ink and citi aa. drop or keep?
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Don't wait for the perfect moment; take the moment and make it perfect.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4846 on: May 20, 2016, 12:56:03 PM »
Quote from: eli1571 on May 20, 2016, 07:55:13 AM
ask for a product change. i have done it in the past
Just spoke to a supervisor and he said that it used to be possible but they recently changed some of their lending rules and they no longer allow product changes from one "family" to another. He did offer to waive my upcoming AF though.
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4847 on: May 20, 2016, 01:54:53 PM »
Quote from: CS91 on May 20, 2016, 12:56:03 PM
Just spoke to a supervisor and he said that it used to be possible but they recently changed some of their lending rules and they no longer allow product changes from one "family" to another. He did offer to waive my upcoming AF though.
That's good.
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Offline Hamavin

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Re: Credit Card Retention Bonuses
« Reply #4848 on: May 20, 2016, 05:44:48 PM »
Anyone having luck with chase these days?
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Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4849 on: May 20, 2016, 06:18:33 PM »
Quote from: Hamavin on May 20, 2016, 05:44:48 PM
Anyone having luck with chase these days?
What card? I had luck with both southwest cards
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Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #4850 on: May 20, 2016, 06:44:57 PM »
Citi premier $95 statement credit after spending $3k, declined.
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Offline qijinlee

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Re: Credit Card Retention Bonuses
« Reply #4851 on: May 21, 2016, 12:00:47 PM »
Is it possible to get retention on no annual fee cc? I have Chase freedom, Citi thank you preferred and boa cash reward.
I wanted to call but don't know what to say since they don't come with annual fee..
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Online TimT

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Re: Credit Card Retention Bonuses
« Reply #4852 on: May 21, 2016, 10:13:49 PM »
Quote from: qijinlee on May 21, 2016, 12:00:47 PM
Is it possible to get retention on no annual fee cc? I have Chase freedom, Citi thank you preferred and boa cash reward.
I wanted to call but don't know what to say since they don't come with annual fee..
At times in the past people had luck getting retention for the freedom (no recent reports). Ask if there's any offer on your card.
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Offline Skyriver

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Re: Credit Card Retention Bonuses
« Reply #4853 on: May 21, 2016, 10:36:15 PM »
Quote from: qijinlee on May 21, 2016, 12:00:47 PM
Is it possible to get retention on no annual fee cc? I have Chase freedom, Citi thank you preferred and boa cash reward.
I wanted to call but don't know what to say since they don't come with annual fee..

Yes, you can ask for retention offers for those cards as well. I got 3 offers on my TY preferred last month I called. I simply said I didn't use the card as much as I would like, and wasn't sure whether to keep it or cancel and consolidate my credit.

Here are the offers I received:
1) 7500 TY points after 1k spending in 3 months
2) 15000 TY points after 4.5k spending in 3 months
3) extra 2 points for all spending in the next 6 months, up to 35k points
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Offline qijinlee

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Re: Credit Card Retention Bonuses
« Reply #4854 on: May 22, 2016, 02:25:41 PM »
Quote from: Skyriver on May 21, 2016, 10:36:15 PM
Yes, you can ask for retention offers for those cards as well. I got 3 offers on my TY preferred last month I called. I simply said I didn't use the card as much as I would like, and wasn't sure whether to keep it or cancel and consolidate my credit.

Here are the offers I received:
1) 7500 TY points after 1k spending in 3 months
2) 15000 TY points after 4.5k spending in 3 months
3) extra 2 points for all spending in the next 6 months, up to 35k points

Which one did you choose?
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Offline DDFer

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Re: Credit Card Retention Bonuses
« Reply #4855 on: May 23, 2016, 08:51:12 AM »
Just got $100 statement credit for SPG Business
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4856 on: May 23, 2016, 10:36:25 AM »
Quote from: DDFer on May 23, 2016, 08:51:12 AM
Just got $100 statement credit for SPG Business
Nice, that's more then the AF. Howmuch spend ?
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Offline INTELLIGENTBLONDE

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Re: Credit Card Retention Bonuses
« Reply #4857 on: May 23, 2016, 01:29:38 PM »
Quote from: Bosco on May 19, 2016, 02:40:32 PM
SPG - $25 statement credit. Only keeping it because it's one of my oldest cards.

u called or chatted?
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Offline INTELLIGENTBLONDE

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Re: Credit Card Retention Bonuses
« Reply #4858 on: May 23, 2016, 01:31:13 PM »
Quote from: DDFer on May 23, 2016, 08:51:12 AM
Just got $100 statement credit for SPG Business

did u call or chat?
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Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4859 on: May 23, 2016, 03:25:04 PM »


Quote from: keemster26 on May 13, 2016, 04:49:32 PM
Southwest plus card - $35 credit
Just got another $35 credit on the plus card. Took it. Any point of leaving the card open after getting the credit?
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