Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1843205 times)

Offline rileywiles23

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5779
  • Total likes: 108
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4900 on: June 03, 2016, 03:21:30 PM »
citi hilton 5000 bonus miles with 1500 in spend

AA  business  10k bonus miles with 5k spend
Got the same.
Life is as good as you make it...

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2461
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4901 on: June 04, 2016, 06:37:02 PM »
Offered the same on the Hilton, declined and closed card.
AA exec $50 statement credit every month after $1500 spend up to $350.

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2461
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4902 on: June 07, 2016, 07:53:44 PM »
Got offered 10k Mr no spend on plat biz. Worth keeping card open if I have no real use for any of the benefits ?

Offline mochjas

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2015
  • Posts: 9704
  • Total likes: 1072
  • DansDeals.com Hat Tips 123
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Titanium Elite, AA EX PLAT, Jetblue Mosaic, Qatar Gold, United Silver
Re: Credit Card Retention Bonuses
« Reply #4903 on: June 07, 2016, 07:55:48 PM »
Got offered 10k Mr no spend on plat biz. Worth keeping card open if I have no real use for any of the benefits ?
you don't have to keep it open. Collect the 10k points and then close the account.

Offline Elite1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2016
  • Posts: 103
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York
  • Programs: United 1K, ELAL PLT, AA GLD,
Re: Credit Card Retention Bonuses
« Reply #4904 on: June 07, 2016, 08:00:36 PM »
Got offered 10k Mr no spend on plat biz. Worth keeping card open if I have no real use for any of the benefits ?

10k MR ain't worth $450, but how about another $200 Travel Credit

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2461
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4905 on: June 07, 2016, 08:10:27 PM »
you don't have to keep it open. Collect the 10k points and then close the account.
Now with the changes to the cancellation policy not sure I can cancel to much longer after paying the AF.

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2461
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4906 on: June 07, 2016, 08:11:36 PM »
10k MR ain't worth $450, but how about another $200 Travel Credit
Used this years already, would have to wait till 2017.

Offline Elite1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2016
  • Posts: 103
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York
  • Programs: United 1K, ELAL PLT, AA GLD,
Re: Credit Card Retention Bonuses
« Reply #4907 on: June 07, 2016, 09:03:41 PM »
Used this years already, would have to wait till 2017.

You still won't reach $450 value if other benefits don't talk to you

Offline Ydad

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2014
  • Posts: 684
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4908 on: June 08, 2016, 12:07:21 AM »
Annoying. Amex chat claim they don't have access to  retention.
 ::)
Guess I'll have to call or try again.

Offline Ydad

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2014
  • Posts: 684
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4909 on: June 08, 2016, 12:08:31 AM »
Now with the changes to the cancellation policy not sure I can cancel to much longer after paying the AF.
Not in effect till September.

Offline beeweegee

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2013
  • Posts: 1610
  • Total likes: 141
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York, NY
Re: Credit Card Retention Bonuses
« Reply #4910 on: June 08, 2016, 12:20:35 AM »
Annoying. Amex chat claim they don't have access to  retention.
 ::)
Guess I'll have to call or try again.
They don't AFAIK.

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3778
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4911 on: June 08, 2016, 12:22:40 AM »

Offline benjie1305

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 5870
  • Total likes: 17
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Location: NY Area
Re: Credit Card Retention Bonuses
« Reply #4912 on: June 08, 2016, 07:56:41 AM »
Annoying. Amex chat claim they don't have access to  retention.
 ::)
Guess I'll have to call or try again.

They can escalate and give retention. Doesn't mean calling isn't easier but they certainly can.
Work hard, Play harder!

Offline stbaum

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2014
  • Posts: 1345
  • Total likes: 60
  • DansDeals.com Hat Tips 0
  • Gender: Female
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4913 on: June 08, 2016, 10:16:13 AM »
just struck out with Marriott and CSP :( i closed my Marriott. just not worth it for me
My greatest achievement? I am fluent in FRIENDS quotes

Offline Marko Rubio

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Nov 2015
  • Posts: 470
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4914 on: June 14, 2016, 06:00:39 PM »
got hit with the PRG $195 annual fee, whats my best option?
Do u have any different idea for a signature?

Offline elimmm

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Apr 2015
  • Posts: 732
  • Total likes: 76
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4915 on: June 15, 2016, 06:04:27 PM »
got AF on BRG, called amex retention, no offer at all!
low spend

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3778
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4916 on: June 15, 2016, 06:35:26 PM »
got AF on BRG, called amex retention, no offer at all!
low spend
You can sometimes get it on 2nd/3rd call.

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2461
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4917 on: June 15, 2016, 08:01:09 PM »
Amex Platinum 10000 Mr points or $100 statement credit ? Or downgrade/close

Offline mochjas

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2015
  • Posts: 9704
  • Total likes: 1072
  • DansDeals.com Hat Tips 123
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Titanium Elite, AA EX PLAT, Jetblue Mosaic, Qatar Gold, United Silver
Re: Credit Card Retention Bonuses
« Reply #4918 on: June 15, 2016, 08:02:50 PM »
Amex Platinum 10000 Mr points or $100 statement credit ? Or downgrade/close
take points and then close

Offline mirelle

  • DansDeals Copper Elite
  • *
  • Join Date: Feb 2016
  • Posts: 18
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NY
Re: Credit Card Retention Bonuses
« Reply #4919 on: June 16, 2016, 12:53:21 AM »
anyone here had luck with CSP AF?