Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1853358 times)

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2464
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5120 on: October 18, 2016, 08:08:14 PM »
got hit with af on the aa exec, called in that said if I spend 5k each month for the next three months they'll give me back the $450 as a statement credit. Two months in so far did the spending for each month
Wow,never seen that offer, standard was some points or $1500 pm for a $50 credit up to $350

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2464
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5121 on: October 18, 2016, 08:08:55 PM »
Spg biz $25 statement credit.

Offline chbochur

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: May 2015
  • Posts: 821
  • Total likes: 124
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5122 on: October 18, 2016, 08:13:15 PM »
Wow,never seen that offer, standard was some points or $1500 pm for a $50 credit up to $350
Well I spend 35k per month on the card and was asking to downgrade...

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2464
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5123 on: October 18, 2016, 08:15:37 PM »
Well I spend 35k per month on the card and was asking to downgrade...
So that must be the reason I've never seen it.

Offline Shneur

  • Dansdeals Gold Elite
  • ***
  • Join Date: Apr 2012
  • Posts: 105
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn, NY
Re: Credit Card Retention Bonuses
« Reply #5124 on: October 18, 2016, 10:33:50 PM »
Spg biz $25 statement credit.
Got the same offer for my SPG Personal

Offline dpk4588

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2012
  • Posts: 1171
  • Total likes: 66
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #5125 on: October 18, 2016, 11:23:32 PM »
First year, SPG, got choice of $50 or 7,000 points. Took the points.
Business or personal? Did you call or chat?
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
-Albert Einstein

Offline dpk4588

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2012
  • Posts: 1171
  • Total likes: 66
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #5126 on: October 21, 2016, 11:44:37 AM »
I called about a retention offer on my Business SPG ($17.5k spent over the year), and they told me there are no offers on my account. Then I logged into my amex online account and saw that the "Starpoints Earned YTD with your Card" was higher than I had thought. I looked at my SPG account and saw they gave me 5k.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
-Albert Einstein

Offline patrice

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 49
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: San Diego
Re: Credit Card Retention Bonuses
« Reply #5127 on: October 21, 2016, 12:24:42 PM »
Called for SPG Personal Retention. Guy was a little surprised I had no offers.

Haven't been able to get a SPG retention offer in the last 2 years:

Spending has been 15.3k and 16.3k each year.

Offline dpk4588

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2012
  • Posts: 1171
  • Total likes: 66
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #5128 on: October 21, 2016, 01:08:28 PM »
Called for SPG Personal Retention. Guy was a little surprised I had no offers.

Haven't been able to get a SPG retention offer in the last 2 years:

Spending has been 15.3k and 16.3k each year.
See if they gave it to you anyway.
I called about a retention offer on my Business SPG ($17.5k spent over the year), and they told me there are no offers on my account. Then I logged into my amex online account and saw that the "Starpoints Earned YTD with your Card" was higher than I had thought. I looked at my SPG account and saw they gave me 5k.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
-Albert Einstein

Offline compddd

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 2813
  • Total likes: 4
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5129 on: October 21, 2016, 01:09:46 PM »
Anybody still getting Ink Plus retention offers?

Offline PETERP

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2011
  • Posts: 2924
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: Credit Card Retention Bonuses
« Reply #5130 on: October 22, 2016, 11:30:11 AM »
Anybody still getting Ink Plus retention offers?

2weeks ago got $95 statement credit .

Offline mimb

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2015
  • Posts: 875
  • Total likes: 64
  • DansDeals.com Hat Tips 3
    • View Profile
  • Programs: AA, United, Delta, AMEX, CHASE UR, SPG
Re: Credit Card Retention Bonuses
« Reply #5131 on: October 23, 2016, 05:36:08 PM »
Chase is absolutely refusing to refund me the AF on the united card b/c I'm calling 6 days after the one month statement period to cancel the card. Anyone heard of this new rule before? I know AMEX has it but have never had this on chase before. Any ideas how to beat this?

Offline sedge

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2015
  • Posts: 546
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Palm Springs, CA
Re: Credit Card Retention Bonuses
« Reply #5132 on: October 23, 2016, 06:22:06 PM »
Chase is absolutely refusing to refund me the AF on the united card b/c I'm calling 6 days after the one month statement period to cancel the card. Anyone heard of this new rule before? I know AMEX has it but have never had this on chase before. Any ideas how to beat this?
Kind of the wrong thread but this is been the general rule on most Chase co-branded cards for a long time. United was often an exception.  Was 60 on Chase cards and 180 on ink but....
http://forums.dansdeals.com/index.php?topic=67275.msg1577894.msg#1577894
« Last Edit: October 23, 2016, 06:30:39 PM by sedge »

Offline mimb

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2015
  • Posts: 875
  • Total likes: 64
  • DansDeals.com Hat Tips 3
    • View Profile
  • Programs: AA, United, Delta, AMEX, CHASE UR, SPG
Re: Credit Card Retention Bonuses
« Reply #5133 on: October 25, 2016, 07:10:56 PM »
Kind of the wrong thread but this is been the general rule on most Chase co-branded cards for a long time. United was often an exception.  Was 60 on Chase cards and 180 on ink but....
http://forums.dansdeals.com/index.php?topic=67275.msg1577894.msg#1577894

Yeah didn't see it first unfortunately.

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3778
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5134 on: October 26, 2016, 03:04:53 AM »
No go for BofA VS card, downgraded.

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8394
  • Total likes: 1110
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5135 on: October 26, 2016, 10:33:50 AM »
Nothing on PRG, rep was surprised.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1945
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5136 on: October 26, 2016, 09:57:12 PM »
Is it harder in these days to get retention bonus for the  PRG?  Last time I got 25k with 1 simple phone call,  this year I called already 4 times and they are not ready to offer me even 1 extra point.  Was I just lucky last year?  Or maybe very unlucky this year?
money doesn't talk......      it SCREAMS !

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8394
  • Total likes: 1110
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5137 on: October 26, 2016, 10:01:43 PM »
Is it harder in these days to get retention bonus for the  PRG?  Last time I got 25k with 1 simple phone call,  this year I called already 4 times and they are not ready to offer me even 1 extra point.  Was I just lucky last year?  Or maybe very unlucky this year?
Nothing on PRG, rep was surprised.

"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline E-MAN

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 1567
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #5138 on: October 28, 2016, 02:52:02 PM »
Got $25 credit retention offer for SPG. Take it or HUCA?

Offline princea143

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Oct 2013
  • Posts: 667
  • Total likes: 0
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Long Beach, CA
Re: Credit Card Retention Bonuses
« Reply #5139 on: October 28, 2016, 05:45:29 PM »
Yah, I've been HUCAing all day for IB.  No retention offers at all.  Should I call in the evening?  And, it seems like the retention phone number goes straight to Chase CS.  Is there another number somewhere?