Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1853649 times)

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #5140 on: October 28, 2016, 06:48:40 PM »
Citi AA Plat - $95 credit for $95 spend w/in a month OR 15k AA for $5k spend w/in 3 months
Chose the latter, and it also stacks with the current 1k AA bonus for $1k spend that expires Feb 2017, so technically I only need to spend $2k extra.

IB - Constantly turned down.

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Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #5141 on: October 31, 2016, 08:35:29 AM »
Anyone get retention on Citi Premier or Citi Hilton Reserve lately?
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Offline E-MAN

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Re: Credit Card Retention Bonuses
« Reply #5142 on: November 02, 2016, 09:53:52 AM »
Denied anything for Amex Delta Gold. Haven't spent much on it recently. Anyone have success?
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Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5143 on: November 02, 2016, 11:45:07 AM »
Denied for spg and ink plus. Tried chatting 2nd round for spg, instead got an offer for Amex prg to add an AU spend 500 and get 5k
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Offline avremie

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Re: Credit Card Retention Bonuses
« Reply #5144 on: November 03, 2016, 01:07:30 PM »
Nothing for ink. rep wouldn't tell me if I would have 30 days to transfer points or would lose them, "you'll find out when you close it"
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5145 on: November 03, 2016, 04:05:52 PM »
Nothing on SPG
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Offline Amusch

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Re: Credit Card Retention Bonuses
« Reply #5146 on: November 03, 2016, 05:04:36 PM »
Quote from: avremie on November 03, 2016, 01:07:30 PM
Nothing for ink. rep wouldn't tell me if I would have 30 days to transfer points or would lose them, "you'll find out when you close it"

I was told I had 30 days two weeks ago. I did transfer them a few days after closing.
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5147 on: November 03, 2016, 08:23:47 PM »
Quote from: avremie on November 03, 2016, 01:07:30 PM
Nothing for ink. rep wouldn't tell me if I would have 30 days to transfer points or would lose them, "you'll find out when you close it"
Why not downgrade to ink cash?
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Offline Amusch

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Re: Credit Card Retention Bonuses
« Reply #5148 on: November 04, 2016, 10:11:12 AM »
Quote from: LoLo on November 03, 2016, 08:23:47 PM
Why not downgrade to ink cash?

Originally I did, but I was thinking of applying again.
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Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #5149 on: November 04, 2016, 01:37:28 PM »
Citi prestige: 2 options.
1) Spend 4k on the next 3 billing cycles - total of 12k - Get $200 statement credit

2)Additional 4 TYP for next 6 months on every dollar spent on travel up to 35k additional points.

I took the first one. Plus will get another airline credit, and can then downgrade for prorated refund.
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Life is as good as you make it...

Offline mendy613

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Re: Credit Card Retention Bonuses
« Reply #5150 on: November 05, 2016, 11:10:12 PM »
Quote from: rileywiles23 on November 04, 2016, 01:37:28 PM
Citi prestige: 2 options.
1) Spend 4k on the next 3 billing cycles - total of 12k - Get $200 statement credit

2)Additional 4 TYP for next 6 months on every dollar spent on travel up to 35k additional points.

I took the first one. Plus will get another airline credit, and can then downgrade for prorated refund.


Their offers are getting worse and worse over the years...
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5151 on: November 07, 2016, 10:46:30 PM »
Barclays aviator, rep. wouldn't do anything, asked for supervisor who waived it immediately.
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Offline mendy613

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Re: Credit Card Retention Bonuses
« Reply #5152 on: November 08, 2016, 12:25:30 AM »
Quote from: LoLo on November 07, 2016, 10:46:30 PM
Barclays aviator, rep. wouldn't do anything, asked for supervisor who waived it immediately.

I always say i was disconnected from a supervisor.. Please transfer me right away :)
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5153 on: November 08, 2016, 08:06:06 AM »
Quote from: mendy613 on November 08, 2016, 12:25:30 AM
I always say i was disconnected from a supervisor.. Please transfer me right away :)
Did that with Chase, and the rep was like 'You sure? I don't see anything in the notes'..
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5154 on: November 08, 2016, 08:11:31 AM »
Quote from: mendy613 on November 08, 2016, 12:25:30 AM
I always say i was disconnected from a supervisor.. Please transfer me right away :)
Does that work for all Barclays cards ?
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Offline efflpetzel

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Re: Credit Card Retention Bonuses
« Reply #5155 on: November 08, 2016, 12:00:28 PM »
Any experience geting a retention offer from amex without being transferred to a different department & getting badgered about income & a dozen other questions
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Offline Amusch

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Re: Credit Card Retention Bonuses
« Reply #5156 on: November 08, 2016, 12:05:39 PM »
Quote from: LoLo on November 07, 2016, 10:46:30 PM
Barclays aviator, rep. wouldn't do anything, asked for supervisor who waived it immediately.

First time (AF came up) or even 2nd?
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5157 on: November 08, 2016, 12:17:54 PM »
Quote from: Amusch on November 08, 2016, 12:05:39 PM
First time (AF came up) or even 2nd?
Third AF, iirc i paid it first time.
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Offline m.m.

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Re: Credit Card Retention Bonuses
« Reply #5158 on: November 08, 2016, 01:00:03 PM »
any recent sucess on citi aa regular?
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Offline Mr. CC

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Re: Credit Card Retention Bonuses
« Reply #5159 on: November 08, 2016, 01:24:49 PM »
citi AA business 3 options;
1) $95 statement credit for spending $95 in the next month
2) 1,000 bonus points every month I spend $1,000 for 16 months
3) 7,500 bonus mile for spending $3,000 in three months
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