Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1852674 times)

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5200 on: January 11, 2017, 04:32:27 PM »
What do you guys suggest downgrading the Amex personal Platinum to? Is there a personal Green version or just the Amex everyday is the best option for a no fee card
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Offline jsk173

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Re: Credit Card Retention Bonuses
« Reply #5201 on: January 11, 2017, 04:40:44 PM »
There's no no-fee charge card, and you can't downgrade a charge card to a credit card (e.g., Everyday).
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Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5202 on: January 11, 2017, 05:18:45 PM »
Anything recent on arrival plus? How come rep claims that she can't downgrade to the plain arrival?
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5203 on: January 12, 2017, 12:01:36 AM »
Quote from: shulem92 on January 11, 2017, 05:18:45 PM
Anything recent on arrival plus? How come rep claims that she can't downgrade to the plain arrival?
With barclaycard you need to have the 'offer' to downgrade on the account, although i assume a supervisor can override it.
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Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5204 on: January 12, 2017, 12:08:58 AM »
Quote from: LoLo on January 12, 2017, 12:01:36 AM
With barclaycard you need to have the 'offer' to downgrade on the account, although i assume a supervisor can override it.
That's what they said, I'm waiting on a managers callback
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5205 on: January 12, 2017, 12:22:41 AM »
Quote from: shulem92 on January 12, 2017, 12:08:58 AM
I'm waiting on a managers callback
Don't hold your breath.
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Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5206 on: January 12, 2017, 10:24:00 AM »
Quote from: jsk173 on January 11, 2017, 04:40:44 PM
There's no no-fee charge card, and you can't downgrade a charge card to a credit card (e.g., Everyday).

So any way to keep the credit line active? would rather not lose it
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Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5207 on: January 12, 2017, 11:57:13 AM »
Quote from: mimb on January 12, 2017, 10:24:00 AM
So any way to keep the credit line active? would rather not lose it
It doesn't get reported to the cb anyway
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Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5208 on: January 12, 2017, 11:59:06 AM »
Quote from: mimb on January 12, 2017, 10:24:00 AM
So any way to keep the credit line active? would rather not lose it
There is no credit line being that is a charge card, closing out won't affect your total CL on you CR.
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Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5209 on: January 12, 2017, 12:20:45 PM »
Quote from: mmgfarb on January 12, 2017, 11:59:06 AM
There is no credit line being that is a charge card, closing out won't affect your total CL on you CR.
That's what I thought but thank you for confirming!
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Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #5210 on: January 12, 2017, 01:11:26 PM »
No luck on IP,  $85K spend in 2016, $0 on MS.

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Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5211 on: January 12, 2017, 01:20:46 PM »
3k on SPG biz low spend
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Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5212 on: January 12, 2017, 01:45:47 PM »
 Called yesterday for BCP and after pulling teeth, got $25. Called back today to close(last day to be completely refunded) and after mentioning that last yr AF was only $75, was offered  another $25. Didn't sound like csr saw any notes from previous call
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Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5213 on: January 12, 2017, 01:46:25 PM »
Quote from: Ephraimh on January 12, 2017, 01:11:26 PM
No luck on IP,  $85K spend in 2016, $0 on MS.
Try again. IP is usually easy
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Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5214 on: January 12, 2017, 01:47:08 PM »
Quote from: yitzgar on January 12, 2017, 01:46:25 PM
Try again. IP is usually easy
It's been difficult lately.
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Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #5215 on: January 12, 2017, 02:24:32 PM »
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Offline moisheyb

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Re: Credit Card Retention Bonuses
« Reply #5216 on: January 13, 2017, 07:45:07 AM »
Quote from: shulem92 on January 12, 2017, 12:08:58 AM
That's what they said, I'm waiting on a managers callback

any update on your HUCAs?
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Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5217 on: January 13, 2017, 07:48:25 AM »
Quote from: moisheyb on January 13, 2017, 07:45:07 AM
any update on your HUCAs?
No need for a HUCA. Manager called me back is like "sure, which card exactly did you want to downgrade to?"
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Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5218 on: January 13, 2017, 07:48:59 AM »
Quote from: moisheyb on January 13, 2017, 07:45:07 AM
any update on your HUCAs?
No need for a HUCA. Manager called me back is like "sure, which card exactly did you want to downgrade to?"
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Offline JACKBLUE

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Re: Credit Card Retention Bonuses
« Reply #5219 on: January 13, 2017, 10:43:54 AM »
$50 statement credit for personal green.
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