Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1843945 times)

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5320 on: March 02, 2017, 05:12:16 AM »
Chase ink biz plus $95 statement Credit.

FYI. Never paid AF for this card.
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Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #5321 on: March 02, 2017, 08:54:04 AM »
Does the no annual fee miles n more card get any retention offers as the regular version does?

Offline TBD

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Re: Credit Card Retention Bonuses
« Reply #5322 on: March 02, 2017, 02:58:19 PM »
Chase ink biz plus $95 statement Credit.

FYI. Never paid AF for this card.
What point did you tell them? closing card or just asked retention?
were you transferred to retention dept?
How much is your annual spending on the card?

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5323 on: March 02, 2017, 03:04:48 PM »
1)What point did you tell them?
2)closing card or just asked retention?
3)were you transferred to retention dept?
4)How much is your annual spending on the card?

1) I told them that I want to close it (wasn't planing to close it)
2)☝️
3)No
4)actually haven't used for a while

Got more questions? 😉
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5324 on: March 02, 2017, 03:41:23 PM »
Got more questions?
Of course. You called number on card ?

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5325 on: March 02, 2017, 03:57:30 PM »
Of course. You called number on card ?

Sure :)

888.269.8690
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5326 on: March 02, 2017, 04:56:30 PM »
Sure :)

888.269.8690
Which department is that ?

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5327 on: March 02, 2017, 05:05:45 PM »
Which department is that ?

Chase Biz dept
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5328 on: March 02, 2017, 05:12:51 PM »
Chase Biz dept
No luck. Rep said the only thing she could do is switch it to IC. What did you say when asked "why" you want to close it ?

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5329 on: March 03, 2017, 02:08:54 AM »
No luck. Rep said the only thing she could do is switch it to IC. What did you say when asked "why" you want to close it ?

I said I want to close because the AF, than she was like hold on minute, she came back on the line, "we can issue you a $95 statement credit, will you keep the card open? YES!!

“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5330 on: March 03, 2017, 07:28:37 AM »
I said I want to close because the AF, than she was like hold on minute, she came back on the line, "we can issue you a $95 statement credit, will you keep the card open? YES!!
"I can switch you over to the ink cash which has no AF" ::)

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5331 on: March 03, 2017, 08:01:09 AM »
"I can switch you over to the ink cash which has no AF" ::)

#HUCA

You think because I'm a CPC that's why ?
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5332 on: March 03, 2017, 08:07:04 AM »
#HUCA

You think because I'm a CPC that's why ?
Dunno

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #5333 on: March 03, 2017, 08:47:50 AM »
#HUCA

You think because I'm a CPC that's why ?
No.

Offline chayal101

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Re: Credit Card Retention Bonuses
« Reply #5334 on: March 04, 2017, 11:59:30 PM »
So i have a couple of AFs on Amex cards such as the BGR and PRG, and I've been trying to get something for keeping cards open and these reps won't offer me even 1 point!! I believe I'm asking nicely, what am I doing wrong?? Anyone can offer me special tricks? please PM! THANKS IN ADVANCE!
Chaya L.

Offline chayal101

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Re: Credit Card Retention Bonuses
« Reply #5335 on: March 05, 2017, 12:32:17 AM »
"I can switch you over to the ink cash which has no AF" ::)
Just tried to get the AF waived on my Ink Business Plus card and was told the same thing... Downgrade to Ink Cash... Is that such a terrible option.. in the worst case scenario? What am i losing? don't use this card much anyway...
Chaya L.

Offline chayal101

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Re: Credit Card Retention Bonuses
« Reply #5336 on: March 05, 2017, 12:37:48 AM »
Just tried to get the AF waived on my Ink Business Plus card and was told the same thing... Downgrade to Ink Cash... Is that such a terrible option.. in the worst case scenario? What am i losing? don't use this card much anyway...
I guess I'm not very good at this... You guys make it seem so easy...
Chaya L.

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5337 on: March 05, 2017, 12:39:21 AM »
I guess I'm not very good at this... You guys make it seem so easy...
You got to huca and huca (try at night and morning to get 2 different sets of reps). Good luck!
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5338 on: March 05, 2017, 12:52:06 AM »
Just tried to get the AF waived on my Ink Business Plus card and was told the same thing... Downgrade to Ink Cash... Is that such a terrible option.. in the worst case scenario? What am i losing? don't use this card much anyway...
If you don't use the card then not much point in keeping it around.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5339 on: March 05, 2017, 12:53:16 AM »
So i have a couple of AFs on Amex cards such as the BGR and PRG, and I've been trying to get something for keeping cards open and these reps won't offer me even 1 point!! I believe I'm asking nicely, what am I doing wrong?? Anyone can offer me special tricks? please PM! THANKS IN ADVANCE!
You're not doing anything wrong. Just try & try again