Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1847639 times)

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5380 on: March 13, 2017, 11:37:47 AM »
how
Is all gold personal charge cards?
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Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5381 on: March 13, 2017, 11:44:46 AM »
Is all gold personal charge cards?
I'm paying the same for a Amex Gold Pers.
Are you talking about the DL gold card?
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Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5382 on: March 13, 2017, 12:53:58 PM »
Are you talking about the DL gold card?
Can I ask what is DL? (I assume I don't have that as I don't know what dl is.)

 And to confirm my AF is only $95 will report back Within the next few weeks if my annual fee should come pay me a visit,which should have came already. ;)
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Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5383 on: March 13, 2017, 12:55:48 PM »
Can I ask what is DL? (I assume I don't have that as I don't know what dl is.)

 And to confirm my AF is only $95 will report back Within the next few weeks if my annual fee should come pay me a visit,which should have came already. ;)
DL=Delta
You only got charge $95 for your PRG? Did you get a retention offer?
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Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5384 on: March 14, 2017, 06:22:31 PM »
DL=Delta
You only got charge $95 for your PRG? Did you get a retention offer?
I stand corrected, it was actually $195 and a retention bonus of $100 and some Mr points to cover the cost of the annual fee!

 And now it's this time of the year to have to be busy with the AF, first try no luck only offer was to pay bill with 19,500 points!
 Is it true that since i got an offer last year March I can't get one again until the next month? (that's fine as my statement closes the next month anyways.) or is that made up info?
Another thing I realized is all the reps say it's really what the system generates and that's what I can offer,any chance is has to do with the amount of spending and when you pay back to do with a retention bonus? 
 To me it sounds like a billboard mounted on the wall which says to tell all customers who call about there AF what's written below...
 Starting sentence I'M SORRY, I REALLY WISH I COULD HELP YOU.....  >:(
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Offline peacenlove613

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Re: Credit Card Retention Bonuses
« Reply #5385 on: March 14, 2017, 07:32:51 PM »
Just got 20k points to keep Amex personal plat open

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5386 on: March 14, 2017, 08:08:05 PM »
Just got 20k points to keep Amex personal plat open
Any spending req.?
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Offline eliraps

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Re: Credit Card Retention Bonuses
« Reply #5387 on: March 14, 2017, 11:05:26 PM »
Just called for ink. First rep said nothing to offer. Huca. Second rep waived the fee just for asking nicely with no spend needed to trigger the statement credit!

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5388 on: March 14, 2017, 11:12:01 PM »
Just called for ink. First rep said nothing to offer. Huca. Second rep waived the fee just for asking nicely with no spend needed to trigger the statement credit!
Retention dept ?

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5389 on: March 14, 2017, 11:46:24 PM »
Just called for ink. First rep said nothing to offer. Huca. Second rep waived the fee just for asking nicely with no spend needed to trigger the statement credit!
Mentioned you want to close the card? Or just a plain request can I get some help with my AF? 
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Offline eliraps

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Re: Credit Card Retention Bonuses
« Reply #5390 on: March 15, 2017, 12:17:33 AM »
Retention dept ?

No. Just the number on the back of the card.

Mentioned you want to close the card? Or just a plain request can I get some help with my AF? 

Said I was considering closing it

Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5391 on: March 15, 2017, 01:12:33 AM »
I stand corrected, it was actually $195 and a retention bonus of $100 and some Mr points to cover the cost of the annual fee!

 And now it's this time of the year to have to be busy with the AF, first try no luck only offer was to pay bill with 19,500 points!
 Is it true that since i got an offer last year March I can't get one again until the next month? (that's fine as my statement closes the next month anyways.) or is that made up info?
Another thing I realized is all the reps say it's really what the system generates and that's what I can offer,any chance is has to do with the amount of spending and when you pay back to do with a retention bonus? 
 To me it sounds like a billboard mounted on the wall which says to tell all customers who call about there AF what's written below...
 Starting sentence I'M SORRY, I REALLY WISH I COULD HELP YOU.....  >:(
DOC says you can usually get retention twice a year, not sure if that info is current. They always say that they can only give you what the system says, but DROPR

Offline israel11219

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Re: Credit Card Retention Bonuses
« Reply #5392 on: March 16, 2017, 10:37:49 PM »
just called for PRG they offered to give 2500 MR for using $500 and another 5k for using another $500 a total of 7500 MR, is it worth to take this offer or should HUCA?

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #5393 on: March 16, 2017, 10:55:47 PM »
I have the $95 fee hit on both the chase Hyatt card in the chase British Airways card. I've had them for a year each. I would like to keep the Hyatt and I've done some pretty heavy spending on it. I haven't done anything on the British Airways card since I met to spend bonus.

Any recent data points or suggestions on retention bonuses for either?

Offline chayal101

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Re: Credit Card Retention Bonuses
« Reply #5394 on: March 16, 2017, 11:46:43 PM »
I managed to get 5k points for keeping BGR open... Having a hard time with my PRG card, does it look bad when I ask for retention bonus when my membership rewards shows 5k retention bonus for another card?? I would like to shut down (or downgrade) 1 card, which one shld i keep, BGR or PRG?
Chaya L.

Offline chayal101

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Re: Credit Card Retention Bonuses
« Reply #5395 on: March 16, 2017, 11:57:00 PM »
So from what I understand.. (after a couple of HUCAs...) Amex rep transfers you to  a "Membership Consulting specialist" and they are authorized to offer bonus points... But they close at 11pm, so I guess we'll try to call again another time.
Chaya L.

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5396 on: March 17, 2017, 04:52:02 AM »
So from what I understand.. (after a couple of HUCAs...) Amex rep transfers you to  a "Membership Consulting specialist" and they are authorized to offer bonus points... But they close at 11pm, so I guess we'll try to call again another time.
I guess that means we need a direct number..:)
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Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #5397 on: March 24, 2017, 10:57:55 AM »
any recent offers for SPG personal card annual fee?

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Re: Credit Card Retention Bonuses
« Reply #5398 on: March 24, 2017, 05:25:03 PM »
$100 or 10k spg points.
2 diff personal cards

Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5399 on: March 24, 2017, 05:25:42 PM »
$100 or 10k spg points.
2 diff personal cards
How long is your card open for?