Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1840087 times)

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5420 on: March 31, 2017, 12:12:17 AM »
Even the membership department?
I doubt it.
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Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5421 on: March 31, 2017, 11:32:24 AM »

Did you call the MR department to ask the retention bonus or regular customer service and they transferred to MR?
Originally called regular Cs to have some adjustment on my old statement since some credit came from a return, after I asked about the annual fee, and she said I will have to transfer you to the mr department as they can assist you better.
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Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5422 on: March 31, 2017, 12:01:02 PM »
Was just offered 30,000 MR (no spend) for keeping the personal Plat open.
« Last Edit: March 31, 2017, 12:53:39 PM by B.D.Da'ehu »

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #5423 on: March 31, 2017, 12:03:56 PM »
Was just offered 30,000 MR for keeping the personal Plat open.
I pray that you took it.
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Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5424 on: March 31, 2017, 12:21:48 PM »
I pray that you took it.
lol I actually tried for more..but I took this offer.

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #5425 on: March 31, 2017, 12:26:31 PM »
Does anyone know how long the points from retention actually take to come? They say 6-8 weeks. Do they really wait to see if you keep it open?

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5426 on: March 31, 2017, 12:39:36 PM »
lol I actually tried for more..but I took this offer.

Wow what an amazing offer. Got 20K with 3,000 spending

Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5427 on: March 31, 2017, 01:31:56 PM »
Was just offered 30,000 MR (no spend) for keeping the personal Plat open.
how long was the card opened for? what were your general spending patterns?

Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5428 on: March 31, 2017, 01:46:41 PM »
Does anyone know how long the points from retention actually take to come? They say 6-8 weeks. Do they really wait to see if you keep it open?
what type of card?

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #5429 on: March 31, 2017, 01:49:13 PM »

Offline ttn

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Re: Credit Card Retention Bonuses
« Reply #5430 on: March 31, 2017, 03:07:18 PM »
Does anyone know how long the points from retention actually take to come? They say 6-8 weeks. Do they really wait to see if you keep it open?
Took 4 days  for mine to show up

Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5431 on: March 31, 2017, 03:25:36 PM »
spg personal
IME sometimes points given for spg post on next statement, and sometimes immediately

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #5432 on: March 31, 2017, 03:30:45 PM »
Took 4 days  for mine to show up
IME sometimes points given for spg post on next statement, and sometimes immediately
Thanx

Offline gubevo18

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Re: Credit Card Retention Bonuses
« Reply #5433 on: April 02, 2017, 12:38:12 AM »
Took 4 days  for mine to show up
same here.

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5434 on: April 02, 2017, 01:06:47 AM »
With the MR it took 24 hours

Offline odin99

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Re: Credit Card Retention Bonuses
« Reply #5435 on: April 02, 2017, 03:08:43 PM »
spg personal. 1 yr. $16 spend (half that MS). 10k offered. 3d to post.

Offline MrKaplan

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Re: Credit Card Retention Bonuses
« Reply #5436 on: April 02, 2017, 11:05:09 PM »
Anybody have any recent offers with their CSP?

Offline Mountain Man

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Re: Credit Card Retention Bonuses
« Reply #5437 on: April 03, 2017, 12:25:03 PM »
Anything recent on Bus Platinum? I got totally rejected but not sure how many HUCAs to do.
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Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5438 on: April 03, 2017, 12:27:58 PM »
Nothing on Hilton surpass or SPG personal

Offline 16guitar

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Re: Credit Card Retention Bonuses
« Reply #5439 on: April 03, 2017, 01:41:58 PM »
Are retention bonuses linked to how much you spend and card history or is it random?