Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1221137 times)

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #5540 on: April 27, 2017, 06:10:15 PM »
try again, I must've called 5-6 times with no luck and finally today I got offered 10k spg points
Who did you speak to retentions or regular cs?

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5541 on: April 27, 2017, 09:21:46 PM »
What time does Amex retention close?

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #5542 on: April 27, 2017, 10:02:01 PM »
Should still be open. I spoke to them a couple of days ago this time.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5543 on: April 27, 2017, 10:31:52 PM »
August
Awesome! Just got 10k as well!

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #5544 on: April 28, 2017, 06:23:00 PM »
10K SPG Points or $100 Credit for keeping card open.

Minimal spend on the card throughout the year

I'm sure you can figure out which offer I took.  ;D

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5545 on: April 28, 2017, 06:50:26 PM »
10K SPG Points or $100 Credit for keeping card open.

Minimal spend on the card throughout the year

I'm sure you can figure out which offer I took.  ;D
Curios to know if this is your first year of the card, meaning finishing the 1st year of the membership?
Don't try to be someone else , be who you are because everyone else is taken.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5546 on: April 28, 2017, 07:12:50 PM »
Curios to know if this is your first year of the card, meaning finishing the 1st year of the membership?
Nope. I got this on my 2nd yr with the card

Offline theyankel

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Re: Credit Card Retention Bonuses
« Reply #5547 on: April 30, 2017, 01:29:30 AM »
i had some issues with spg cs/retention too... i was told i got an offer last year so i waited another month or two so it was now prob 14 months since last offer... bec i have other cards, i was prepared for the pro rated and then i got an offer. $25 statement credit plus a few thousand spg points. i dont remember exactly as it was a couple months ago but it seems from this thread that its based on account activity and relationship with amex. i dont think there is something set in stone. i also say that because of lack of offer on my delta plat this year. so i closed that. wasnt going to pay $195 and barely use card. worst case scenario, you can always apply again and even if you wont get sign up bonus, the  AF should be waived for first year of  card membership which in this case would be when you open the new account

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #5548 on: April 30, 2017, 01:38:48 AM »
10K SPG Points or $100 Credit for keeping card open.

Minimal spend on the card throughout the year

I'm sure you can figure out which offer I took.  ;D
$100?

Offline elimmm

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Re: Credit Card Retention Bonuses
« Reply #5549 on: April 30, 2017, 01:34:36 PM »
10k points for keeping spg open after many years, called retention 2 weeks after AF hit (called on sunday)

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #5550 on: April 30, 2017, 01:37:53 PM »
Barclay Hawaiian Card -> 50% off annual fee + 5K bonus miles for spending 1k in 90 days
Business Hawaiian Card --> annual fee waived for 2nd year

Offline 12HRS

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Re: Credit Card Retention Bonuses
« Reply #5551 on: May 02, 2017, 08:29:45 AM »
10k SPG personal
$99 Fee waived on jetblue plus via twitter

Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5552 on: May 02, 2017, 08:57:27 AM »
10k SPG personal
$99 Fee waived on jetblue plus via twitter
Both on Twitter or just JetBlue?

Offline 12HRS

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Re: Credit Card Retention Bonuses
« Reply #5553 on: May 02, 2017, 09:18:56 AM »
Both on Twitter or just JetBlue?

just Jetblue

Offline Amusch

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Re: Credit Card Retention Bonuses
« Reply #5554 on: May 02, 2017, 09:54:45 AM »
SPG rep said he saw nothing but AF is a few months away and call back closer. Hope 10K offer is still around...

Offline Wizard

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Re: Credit Card Retention Bonuses
« Reply #5555 on: May 04, 2017, 11:38:58 AM »
Got 10 K offer and took advantage. It posted to my SPG account but now when I call to close the rep said that 10K points are pending and if I close card before end of billing cycle then they may be retracted. Is that true? (If I wait till end of billing cycle, I won't get full AF refund).
If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5556 on: May 04, 2017, 02:09:23 PM »
$95 Statement credit after spending $95 in the next month on Citi AA.
10k SPG for SPG personal card.
7,500 MR after 30 transactions in the next 3 months on personal green card.

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #5557 on: May 04, 2017, 02:37:49 PM »
Got 10 K offer and took advantage. It posted to my SPG account but now when I call to close the rep said that 10K points are pending and if I close card before end of billing cycle then they may be retracted. Is that true? (If I wait till end of billing cycle, I won't get full AF refund).
if its in your SPG account how will AMEX take it away?

Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #5558 on: May 04, 2017, 02:40:35 PM »
if its in your SPG account how are the points pending?
FTFY

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #5559 on: May 05, 2017, 08:19:14 AM »
Any recent offers for citi executive card ?