Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1813694 times)

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #5560 on: May 05, 2017, 01:34:13 PM »
CSP - $60 statement credit.

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Re: Credit Card Retention Bonuses
« Reply #5561 on: May 05, 2017, 02:02:29 PM »
CSP - $60 statement credit.
Nice, huca? Annual spend?

Offline Wizard

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Re: Credit Card Retention Bonuses
« Reply #5562 on: May 05, 2017, 02:44:00 PM »
if its in your SPG account how will AMEX take it away?
That's what I thought but they said it's pending. I should risk it and close card anyway or wait and only get prorated refund?
If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #5563 on: May 05, 2017, 04:49:23 PM »
That's what I thought but they said it's pending. I should risk it and close card anyway or wait and only get prorated refund?
check on SPG.com if its there then how exactly is amex gonna take it back?! ::)
if its in your SPG account how are the points pending?

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #5564 on: May 05, 2017, 04:50:11 PM »
CSP - $60 statement credit.
what # did you call? my friend couldn't get anything!?!

did anyone have any luck on the CSP lately?
my friend tried to get something for CSP and nothing doing!
what could he do?

Offline chbochur

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Re: Credit Card Retention Bonuses
« Reply #5565 on: May 05, 2017, 04:56:37 PM »
Any recent offers for citi executive card ?
I got a statement credit of $450 for spending 5k for 3 months

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #5566 on: May 06, 2017, 06:59:37 PM »
I got a statement credit of $450 for spending 5k for 3 months
Not bad. Debating if it's even worth the hassle with this card, after all the AA devaluations, 0 award space, what are the pro's to keep it open ?

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #5567 on: May 06, 2017, 09:05:23 PM »
Curios to know if this is your first year of the card, meaning finishing the 1st year of the membership?

Year 3

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #5568 on: May 06, 2017, 09:06:32 PM »

Offline chbochur

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Re: Credit Card Retention Bonuses
« Reply #5569 on: May 06, 2017, 09:23:00 PM »
Not bad. Debating if it's even worth the hassle with this card, after all the AA devaluations, 0 award space, what are the pro's to keep it open ?
The admiral club pass is the only reason I didn't convert it to the prestige

Offline Wizard

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Re: Credit Card Retention Bonuses
« Reply #5570 on: May 07, 2017, 03:21:27 AM »
check on SPG.com if its there then how exactly is amex gonna take it back?! ::)
They have a way of retracting I'm sure
If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

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Re: Credit Card Retention Bonuses
« Reply #5571 on: May 07, 2017, 08:23:16 AM »
They have a way of retracting I'm sure
they definitely take points back when you return something

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5572 on: May 10, 2017, 05:42:52 PM »
I was able to get the AF waived for my wife's Red Aviator but was wondering if anyone had success for the Silver version? My AF just hit and want to know what I'm dealing with

Offline Mountain Man

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Re: Credit Card Retention Bonuses
« Reply #5573 on: May 10, 2017, 06:56:46 PM »
SPG Business $95 annual fee waved. No offer for 10k points  :'(
Quote from: JTZ link=topic=10531.msg1695873
If you never had to eat crow then you lived one boring life.

Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5574 on: May 10, 2017, 08:20:50 PM »
SPG Business $95 annual fee waved. No offer for 10k points  :'(
95 isn't bad I only got 2,500 points

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Re: Credit Card Retention Bonuses
« Reply #5575 on: May 11, 2017, 04:22:18 AM »
SPG Business $95 annual fee waved. No offer for 10k points  :'(
Don't think they were ever giving 10k on the biz just personal, 95 is nice! Cmiiw.

Offline jomaster28

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Re: Credit Card Retention Bonuses
« Reply #5576 on: May 11, 2017, 05:18:15 PM »
I am thinking about cancelling the SPG Biz card bc the AF is now due. I see people were able to get the fee waived or even get points, can someone who recently called up about the SPG biz enlighten me what they tried.

I just called and they offered nothing. I will obviously HUCA
« Last Edit: May 11, 2017, 05:33:26 PM by jomaster28 »

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Re: Credit Card Retention Bonuses
« Reply #5577 on: May 11, 2017, 05:19:56 PM »
Received $75 statement credit on my PRG with under $5k in spending over the last year. Waited until the 25th day of the AF posting

Offline Wizard

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Re: Credit Card Retention Bonuses
« Reply #5578 on: May 12, 2017, 02:06:30 AM »
I am thinking about cancelling the SPG Biz card bc the AF is now due. I see people were able to get the fee waived or even get points, can someone who recently called up about the SPG biz enlighten me what they tried.

I just called and they offered nothing. I will obviously HUCA
Seems like they're officially not offering anything on bsuiness. I twisted their arm and got $25 credit.
If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

Offline MrKaplan

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Re: Credit Card Retention Bonuses
« Reply #5579 on: May 13, 2017, 11:39:16 PM »
Called Chase for for my CSP she says one sec let me check your account comes back on the phone tells me I have  a
CSR and I should close my CSP :(