Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 895065 times)

Offline CZ60

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Re: Credit Card Retention Bonuses
« Reply #5805 on: August 21, 2017, 09:22:28 AM »
Success!
Just called AMEX re: SPG consumer. Paid the AF last week.
After some small talk with the rep about SPG Gold upgrades (through AMEX Plat), she offered:
  • $75 statement credit with a minimum spend of $2k in 3 months; or
  • 10k points with a minimum spend of $1k in 3 months.
Thanks everyone for the success stories!
I only got the the first of these just now but still worth it to keep for sure. Nice!

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5806 on: August 21, 2017, 09:27:22 AM »
So is it the consensus that they have certain retention offers on your account (or not) and that's it. Or does talking still do something? (Regarding Amex)
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Offline CZ60

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Re: Credit Card Retention Bonuses
« Reply #5807 on: August 21, 2017, 10:02:10 AM »
So is it the consensus that they have certain retention offers on your account (or not) and that's it. Or does talking still do something? (Regarding Amex)
IME, they have certain offers for each account. You might be able to convert the $ into points and vice versa (seemingly at 100:1) but that's a big YMMV. Just my (limited) experiences.

Offline mgarfin

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Re: Credit Card Retention Bonuses
« Reply #5808 on: August 21, 2017, 12:45:20 PM »
So is it the consensus that they have certain retention offers on your account (or not) and that's it. Or does talking still do something? (Regarding Amex)

Called last week on 2 SPG
Biz  nothing no budging
personal offered 5k pushed till I got 10k

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5809 on: August 27, 2017, 05:31:15 PM »
SPG personal no luck with the first call. Even after he put me on hold twice to "confer with his colleagues ". Do reps on weekends have less powers?
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Offline Thingywingy

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Re: Credit Card Retention Bonuses
« Reply #5810 on: August 29, 2017, 02:39:56 PM »
Any recent success with Barclays M&M?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #5811 on: August 29, 2017, 02:48:51 PM »
SPG personal no luck with the first call. Even after he put me on hold twice to "confer with his colleagues ". Do reps on weekends have less powers?
were you billed the AF. Or is it upcoming?

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5812 on: August 29, 2017, 05:01:54 PM »
were you billed the AF. Or is it upcoming?
Was billed.


Tried again, nothing :(
« Last Edit: August 29, 2017, 05:08:08 PM by B.D.Da'ehu »
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Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #5813 on: August 29, 2017, 05:12:35 PM »
Was billed.


Tried again, nothing :(
wow you definitely should get something. So they told you to close the card?

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5814 on: August 29, 2017, 05:18:21 PM »
wow you definitely should get something. So they told you to close the card?
Yeah he basically pushed me to close the card to "get back your $95 AF".
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Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #5815 on: August 29, 2017, 09:43:44 PM »
Called last week on 2 SPG
Biz  nothing no budging
personal offered 5k pushed till I got 10k
Got 5k on business and 5k on personal, tried for more , no luck, tried HUCA too, spent over $50000 on each .I took the 5k .
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

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Re: Credit Card Retention Bonuses
« Reply #5816 on: September 03, 2017, 03:29:01 PM »
How long after getting retention bonus on amex plat could I downgrade to green?
Any risk?

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #5817 on: September 05, 2017, 01:04:10 PM »
I cant seem to be getting any offers.. :(
how many times should i HUCA before throwing in the towel?
additionally, i already paid the annual fee..... and now its too late to cancel

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Re: Credit Card Retention Bonuses
« Reply #5818 on: September 05, 2017, 01:24:47 PM »
You have 30 days to cancel and get refunded
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Re: Credit Card Retention Bonuses
« Reply #5819 on: September 05, 2017, 01:58:37 PM »
Is it a regular thing for Barclays not to let you downgrade the arrival+ ?