Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 886446 times)

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5970 on: January 25, 2018, 04:14:44 PM »
Called about the AF on the aviator card (3rd year in a row, i think) and was immediately waived. Also got a 5K bonus offer for $1,000 spend.


Once i was in the mood i called regarding my SPG card which i paid a AF on about 5 months ago and they offered me 7K for $1,000 spend.


The mood has now unfortunately passed...
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Offline NYHeel

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Re: Credit Card Retention Bonuses
« Reply #5971 on: January 25, 2018, 04:22:38 PM »
I downgraded from the Amex Everyday Preferred to the regular Everyday about a week after the annual fee posted. It took until the next statement post date to get the credit and I just looked and they only gave me a credit of $87.08 or 11/12 of the $95 fee. I thought we still had 30 days to cancel or downgrade to recover the full fee. Is that not true?

Offline NYHeel

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Re: Credit Card Retention Bonuses
« Reply #5972 on: January 25, 2018, 05:08:07 PM »
I downgraded from the Amex Everyday Preferred to the regular Everyday about a week after the annual fee posted. It took until the next statement post date to get the credit and I just looked and they only gave me a credit of $87.08 or 11/12 of the $95 fee. I thought we still had 30 days to cancel or downgrade to recover the full fee. Is that not true?
I just called Amex and they said that they prorate for downgrades and only offer a full refund for a cancellation within 30 days. I didn't realize that the policy varied for cancellations and downgrades. Oh well, I'll survive the $8 hit.

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #5973 on: January 26, 2018, 02:19:40 AM »
Called about the AF on the aviator card (3rd year in a row, i think) and was immediately waived. Also got a 5K bonus offer for $1,000 spend.


Once i was in the mood i called regarding my SPG card which i paid a AF on about 5 months ago and they offered me 7K for $1,000 spend.


The mood has now unfortunately passed...
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Offline Pad18

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Re: Credit Card Retention Bonuses
« Reply #5974 on: January 26, 2018, 12:50:33 PM »
hi,

i never called for ask to waive the fee, or a bonus ..
will try for first time, have the
AMEX PREFERRED * 5y9m (95$)
AAdvantage CITI Platinum *2y10m (95$)

what to ask/say ? ho to call ? (ok the number of the back, but what department)

thanks !

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5975 on: January 26, 2018, 01:42:27 PM »
Who to call ? (ok the number of the back, but what department)

thanks !
See numbers in the wiki

Offline Pad18

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Re: Credit Card Retention Bonuses
« Reply #5976 on: January 26, 2018, 02:41:46 PM »
See numbers in the wiki

No Citi number in the Wiki.

But what should I tell them ?

Online US

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Re: Credit Card Retention Bonuses
« Reply #5977 on: January 26, 2018, 02:52:32 PM »
No Citi number in the Wiki.

But what should I tell them ?
Just ask if there's any retention offers on your account, if there's anything he can offer you..

Offline Pad18

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Re: Credit Card Retention Bonuses
« Reply #5978 on: January 26, 2018, 03:54:19 PM »
Ok thanks, to call now ? Or wait till the annual fee show up ?

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #5979 on: January 28, 2018, 12:20:12 PM »
No luck with Amex business Gold :((
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Offline Fat albert

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Re: Credit Card Retention Bonuses
« Reply #5980 on: February 04, 2018, 02:14:38 PM »
Spg personal 7k points for 1k spend over bext 3 months

Offline Knak Yankel

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Re: Credit Card Retention Bonuses
« Reply #5981 on: February 04, 2018, 06:13:08 PM »
called in Amex platinum to waive the AF.

they offerd me 15k if i spend 2k.

its worth to keep it open?

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #5982 on: February 04, 2018, 06:34:33 PM »
called in Amex platinum to waive the AF.

they offerd me 15k if i spend 2k.

its worth to keep it open?
Depends on your need, definitely a good addition
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Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #5983 on: February 11, 2018, 02:17:49 AM »
called in Amex platinum to waive the AF.

they offerd me 15k if i spend 2k.

its worth to keep it open?
Ill go for it.
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Offline moe8555

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Re: Credit Card Retention Bonuses
« Reply #5984 on: February 11, 2018, 04:09:14 AM »
called in Amex platinum to waive the AF.

they offerd me 15k if i spend 2k.

its worth to keep it open?

How much spend on the card?
Which version of Platinum?