Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1813221 times)

Offline US

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2017
  • Posts: 1094
  • Total likes: 46
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6120 on: April 08, 2018, 09:54:45 PM »
They did, and the proceeded to offer me points to keep my card open.
I've had luck with asking straight out if there's any retention offer on my account, I guess depends in Rep.

Offline myi

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 23521
  • Total likes: 2418
  • DansDeals.com Hat Tips 356
  • Gender: Male
    • View Profile
  • Location: InMyPants! 🙈
  • Programs: 2Many2List!
Re: Credit Card Retention Bonuses
« Reply #6121 on: April 08, 2018, 10:03:49 PM »
So it's basically ymmv, and a ymmv with each rep.
 Seems like HUCA is the best option, only thing I hate when doing HUCA is all the notes being read back to me from my previous calls, sometimes I feel that these reps dont have a mind of their own as they read word for word from whats in the notes on my account and can't seem to get another option.
« Last Edit: April 08, 2018, 10:07:00 PM by myi »
Quote
Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline myi

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 23521
  • Total likes: 2418
  • DansDeals.com Hat Tips 356
  • Gender: Male
    • View Profile
  • Location: InMyPants! 🙈
  • Programs: 2Many2List!
Re: Credit Card Retention Bonuses
« Reply #6122 on: April 09, 2018, 05:13:49 PM »
 I called American Express earlier and asked for retention bonus they offered me 20,000MR points after spending 3K.
 5k now 15k after 3k spent.
    Seems like this was the highest over they're offering now so didn't bother fighting for another one.
  #1stCall/NiceAndEasy..
Quote
Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline Dave327

  • Dansdeals Silver Elite
  • **
  • Join Date: Apr 2016
  • Posts: 51
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Credit Card Retention Bonuses
« Reply #6123 on: April 09, 2018, 05:40:22 PM »
PRG: 20k after 3k spend. Or $75 now and $75 after 1500 spend. Took first offer.

SPG personal: 10k after 2k spend. Or 100 statement credit. Took first offer

Delta personal: $50 statement credit with no spend.

Offline TBD

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1316
  • Total likes: 206
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: United States
Re: Credit Card Retention Bonuses
« Reply #6124 on: April 09, 2018, 06:38:30 PM »
PRG: 20k after 3k spend. Or $75 now and $75 after 1500 spend. Took first offer.

SPG personal: 10k after 2k spend. Or 100 statement credit. Took first offer

Delta personal: $50 statement credit with no spend.
all in 1 one phone call or called back for each?

Offline a good yeshiva bachur

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2015
  • Posts: 2675
  • Total likes: 123
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6125 on: April 09, 2018, 09:50:21 PM »
Business Platinum. $150 or 15k MR no spend. I took the MR.
Which number did you call? They don't wanna give me anything...

Offline as2

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2013
  • Posts: 5671
  • Total likes: 917
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6126 on: April 09, 2018, 10:34:54 PM »
Which number did you call? They don't wanna give me anything...
I called standard retention line, and got 5k and 15k after $10k. It seems there are some people who just aren't getting anything regardless of HUCAs, but still worth a few shots
Memories last forever, make them while you can.

Offline Dave327

  • Dansdeals Silver Elite
  • **
  • Join Date: Apr 2016
  • Posts: 51
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Credit Card Retention Bonuses
« Reply #6127 on: April 10, 2018, 12:15:13 AM »
all in 1 one phone call or called back for each?
No. First two in one call Delta card was a separate  call. (Different account holder)

Offline shimino1

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2013
  • Posts: 2411
  • Total likes: 132
  • DansDeals.com Hat Tips 10
    • View Profile
  • Location: israel
Re: Credit Card Retention Bonuses
« Reply #6128 on: April 10, 2018, 05:45:36 PM »
Amex Business Gold: 5k MR no spend
Amex Business Plat: 10k MR no spend or 5k and another 15 after $10k spend.
SPG Business: 10k SPG no spend
SPG personal: 7000 SPG after $1000 spend
Amex Plat personal: 50k MR no spend

Online yelped

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Mar 2015
  • Posts: 10372
  • Total likes: 3771
  • DansDeals.com Hat Tips 43
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6129 on: April 10, 2018, 06:07:58 PM »
Amex Business Gold: 5k MR no spend
Amex Business Plat: 10k MR no spend or 5k and another 15 after $10k spend.
SPG Business: 10k SPG no spend
SPG personal: 7000 SPG after $1000 spend
Amex Plat personal: 50k MR no spend
Definitely seems spending related for the Platinum cards, as you are a TA and presumably spend a lot more on the personal Platinum than on the Business one.

Offline davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 7218
  • Total likes: 978
  • DansDeals.com Hat Tips 26
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
Re: Credit Card Retention Bonuses
« Reply #6130 on: April 10, 2018, 06:27:14 PM »
Updated Wiki a little still kind of outdated
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline farmbochur

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2011
  • Posts: 1795
  • Total likes: 232
  • DansDeals.com Hat Tips 19
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6131 on: April 10, 2018, 06:35:22 PM »
SPG personal $40 statement credit, $0 spend requirement
Risk is opportunity

Offline shimino1

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2013
  • Posts: 2411
  • Total likes: 132
  • DansDeals.com Hat Tips 10
    • View Profile
  • Location: israel
Re: Credit Card Retention Bonuses
« Reply #6132 on: April 10, 2018, 06:59:34 PM »
Updated Wiki a little still kind of outdated
Thanks
What is NROR?

Offline davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 7218
  • Total likes: 978
  • DansDeals.com Hat Tips 26
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
Re: Credit Card Retention Bonuses
« Reply #6133 on: April 10, 2018, 07:02:45 PM »
Thanks
What is NROR?
no rhyme or reason.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline avremie

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Apr 2012
  • Posts: 897
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: milky way
Re: Credit Card Retention Bonuses
« Reply #6134 on: April 11, 2018, 01:13:18 PM »
Spg $50.
Citi advantage (MasterCard) nothing.
Citi advantage (amex) first time in 5 years they wouldn't give me anything.

Offline dwkl

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2010
  • Posts: 293
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
  • Programs: AA lifetime platinum
Re: Credit Card Retention Bonuses
« Reply #6135 on: April 12, 2018, 03:08:14 PM »
IB $50.00 statement credit

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3771
  • Total likes: 196
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6136 on: April 13, 2018, 01:00:12 PM »
Citi Premier - $50 statement credit after 5 transactions of $10 each.
Citi AA - Nothing.

Offline ralf

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 109
  • Total likes: 0
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6137 on: April 18, 2018, 10:07:17 PM »
but I don’t want to risk having to pay the annual fee and not get any offer
worst case scenario, would it be prorated and it would be only a few bucks?! or is that the old days?
i waited a month or so and got 7k for 1k spend on spg

Offline ralf

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 109
  • Total likes: 0
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6138 on: April 18, 2018, 10:08:17 PM »
I called as well an they told me offers populate every 13 months since the last accepted offer
if true its great to keep in mind

Offline ralf

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 109
  • Total likes: 0
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6139 on: April 18, 2018, 10:10:01 PM »
Curios to know what you guys mention when asking for a retention bonus?
   Mention anything about shutting the card?
   Mention how the annual fee is not worth the value of the card?
  Or just ask for a retention offer?
i've tried all, but i find if you say you want to close card it gets you the farthest