Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1011698 times)

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6165 on: May 03, 2018, 06:34:00 AM »
Unfortunately, I didn't fight the AF until May 7th last year, so it's not on the 13th month. The bill posted on April 7, 2017.

This year's bill posted on April 7, 2018.

I may be screwed out as I see the 13 month rule of thumb

13 months from when they last applied the retention offer

Offline gumercindo1959

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Re: Credit Card Retention Bonuses
« Reply #6166 on: May 03, 2018, 04:23:51 PM »
Is AMEX offering retention on SPG personal in with < 6 months of ownership?

Online shapsam

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Re: Credit Card Retention Bonuses
« Reply #6167 on: May 03, 2018, 04:27:15 PM »
Lol, a rep just suggested to me that I should keep my SPG card open because in Aug I'll be making 2 points for each dollar instead of just 1...

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6168 on: May 03, 2018, 05:07:45 PM »
Lol, a rep just suggested to me that I should keep my SPG card open because in Aug I'll be making 2 points for each dollar instead of just 1...
Had an argument as well with one of the Reps when asked for retention,
She then agreed that it won't be worth for everyday spending, but she said with all other benefits.. bla bla..

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6169 on: May 06, 2018, 11:52:05 AM »
Amex SPG Business - called and got nothīng. no points or statement credit offered to keep account opened.
wont even get free annual night with marriot/spg since not start until august.

suggestions???

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6170 on: May 06, 2018, 08:13:48 PM »
Amex SPG Business - called and got nothīng. no points or statement credit offered to keep account opened.
wont even get free annual night with marriot/spg since not start until august.

suggestions???
has it been exactly 13 months?
.

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6171 on: May 06, 2018, 08:43:19 PM »
.

more like 12 months. would be my first AF charged.

Offline maylei

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Re: Credit Card Retention Bonuses
« Reply #6172 on: May 07, 2018, 07:23:24 AM »
Just got 7000 spg point offer for $500  within one month  and pay AF

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6173 on: May 07, 2018, 09:59:14 AM »
AmEx PRG renewed back in February but there was no offers available at the time. Just tried again today (after 13 months from my last retention offer, probably a little more by now) and was offered:

- $100 ($50 Now; $50 After $500)
- 20,000 Points (5,000 Now; 15,000 After $3K)

I took the latter.
+1. Just got the same offer

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6174 on: May 07, 2018, 10:21:01 AM »
more like 12 months. would be my first AF charged.
Try again after 13 months.

Offline Dave327

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Re: Credit Card Retention Bonuses
« Reply #6175 on: May 07, 2018, 04:08:22 PM »
SPG personal: 7k SPG points for 1k spend.

Called on the 4th got nothing which was a day before my 13 month passing of previous accepted retention offer (April 4th). Called again today got the above offer.

Offline Abe100

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Re: Credit Card Retention Bonuses
« Reply #6176 on: May 07, 2018, 06:59:59 PM »
Amex BRG Spent 6K last 12 Months. Called number on the statement and was given the option to downgrade to the green card, or upgrade to Platinum, 50K bonus after 10K spend in 5 months.
The rep also suggested to connect me to the MR team to see if I can pay the AF with my points...
Any better phone number to call?

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6177 on: May 07, 2018, 07:53:10 PM »
Try again after 13 months.

If I do that, it will be too late to get a refund on the AF in case i'm unsuccessful with retention dept.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6178 on: May 07, 2018, 08:05:40 PM »


The rep also suggested to connect me to the MR team to see if I can pay the AF with my points...

Please don't take that offer

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6179 on: May 07, 2018, 08:07:44 PM »
SPG personal: 7k SPG points for 1k spend.

Called on the 4th got nothing which was a day before my 13 month passing of previous accepted retention offer (April 4th). Called again today got the above offer.

Still paying the annual fee?