Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066

Author Topic: Credit Card Retention Bonuses  (Read 822874 times)

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6210 on: May 15, 2018, 06:01:23 PM »
Amex APG personal
Account open 2 years now. After 1st year I got an offer for something like $100 statement credit. Now, after 2nd year, no such luck. I tried phone number on the card and also number from the wiki.
Any ideas?

Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #6211 on: May 16, 2018, 09:01:47 AM »
Amex APG personal
Account open 2 years now. After 1st year I got an offer for something like $100 statement credit. Now, after 2nd year, no such luck. I tried phone number on the card and also number from the wiki.
Any ideas?
people have reported success 13 months from their previous offer

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6212 on: May 16, 2018, 09:04:23 AM »
people have reported success 13 months from their previous offer

+1

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6213 on: May 16, 2018, 09:49:58 AM »
people have reported success 13 months from their previous offer
So that means that there is a restriction on offering retention bonuses more frequently than once in 13 months? Is it worth the risk of getting stuck with a non-prorated AF?

Offline @Yehuda

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Re: Credit Card Retention Bonuses
« Reply #6214 on: May 23, 2018, 09:15:44 AM »
SP $60 statement credit

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6215 on: May 23, 2018, 11:37:55 AM »

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6216 on: May 23, 2018, 04:54:07 PM »
PRG $50 +$50 after $500 spend
or
10,000 MR after $1500 spend
SPG- nothing except invitation to downgrade to EDP, and to call back next week
What is EDP?

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6217 on: May 23, 2018, 04:55:16 PM »
Annual fee just posted on SPG, no retention offer at this time, + won't get free award night for 2018, not sure what to do ....

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6218 on: May 23, 2018, 05:36:12 PM »
What is EDP?
Amex Everydayฎ Preferred

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #6219 on: May 23, 2018, 09:43:03 PM »
PRG 20k points after $3000 spend

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6220 on: May 23, 2018, 10:03:50 PM »
Annual fee just posted on SPG, no retention offer at this time, + won't get free award night for 2018, not sure what to do ....
Had same situation, called now got offered 7000 SPG for $500 spending in 30 days or $75 statement credit for $2000 spending.

Is it 13 months yet? Maybe wait till last minute. Got my offer today and last day of getting AF back is the 24th.

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6221 on: May 23, 2018, 10:09:19 PM »
Had same situation, called now got offered 7000 SPG for $500 spending in 30 days or $75 statement credit for $2000 spending.

Is it 13 months yet? Maybe wait till last minute. Got my offer today and last day of getting AF back is the 24th.
My AF posted on April 26

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Re: Credit Card Retention Bonuses
« Reply #6222 on: May 23, 2018, 10:11:32 PM »

My AF posted on April 26
Also rep. Sweraed that I would get pro rated refund if I request it and she documented the account that she said that....

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Re: Credit Card Retention Bonuses
« Reply #6223 on: May 23, 2018, 10:17:37 PM »
My AF posted on April 26
Also rep. Sweraed that I would get pro rated refund if I request it and she documented the account that she said that....
How long since last Retention offer?

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Re: Credit Card Retention Bonuses
« Reply #6224 on: May 23, 2018, 10:27:55 PM »
Last year may