Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1025931 times)

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6225 on: May 23, 2018, 10:30:23 PM »
Last year may
Some reports of success after 13 months of last offer.
Might wanna wait another month.

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6226 on: May 23, 2018, 10:57:08 PM »
Had same situation, called now got offered 7000 SPG for $500 spending in 30 days or $75 statement credit for $2000 spending.

Is it 13 months yet? Maybe wait till last minute. Got my offer today and last day of getting AF back is the 24th.

My AF was charged on 4/24, and they can not offer me anything at this time. So is today (5/24) the last day to get the full $95 AF refunded or can it be done tomorrow on the 25th?
« Last Edit: May 23, 2018, 11:03:31 PM by nirc »

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6227 on: May 23, 2018, 11:12:45 PM »
My AF was charged on 4/24, and they can not offer me anything at this time. So is today (5/24) the last day to get the full $95 AF refunded or can it be done tomorrow on the 25th?
Not sure PUTPAC.

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6228 on: May 23, 2018, 11:19:38 PM »
Not sure PUTPAC.

tried. even spoke to a team leader. they claim are unable to specify a date in case they are mistaken.

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6229 on: May 23, 2018, 11:26:41 PM »
tried. even spoke to a team leader. they claim are unable to specify a date in case they are mistaken.
Try retention line, they always told me until what day I have..

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6230 on: May 24, 2018, 03:16:43 AM »
Last year may
My dates are same as yours. I'll have to give it one more try today.

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6231 on: May 24, 2018, 09:23:36 PM »
My dates are same as yours. I'll have to give it one more try today.
No luck. Closed the card. They just keep pushing the new free night benefit which is great if you're likely to use it. I am not. I care for the card mostly for the airline points.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6232 on: May 24, 2018, 09:29:26 PM »
No luck. Closed the card. They just keep pushing the new free night benefit which is great if you're likely to use it. I am not. I care for the card mostly for the airline points.
Plus you won't get the free award night in 2018 only 2019

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #6233 on: May 24, 2018, 09:39:44 PM »
@Davidthebest if you wait until 13 months since last retention offer then another offer WILL come up. Take the risk. I waited after the AF was not refundable anymore and I got an offer after 13 months

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6234 on: May 24, 2018, 09:41:48 PM »
@Davidthebest if you wait until 13 months since last retention offer then another offer WILL come up. Take the risk. I waited after the AF was not refundable anymore and I got an offer after 13 months
1. I think it's now 13 months .
2. The rep. Said that I will get a prorated refund if I cancel later on

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #6235 on: May 24, 2018, 09:42:48 PM »
2. The rep. Said that I will get a prorated refund if I cancel later on
i hope you recorded that phone call because it’s total garbage

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6236 on: May 24, 2018, 09:43:36 PM »
i hope you recorded that phone call because it’s total garbage
I told her that's garbage.  I asked her to document her words on my account .

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #6237 on: May 24, 2018, 09:48:45 PM »

Offline Davidthebest

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Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6239 on: May 24, 2018, 10:00:44 PM »
Tried multiple times with no luck, so cancelled business spg and got full refund of AF.

Now debating whether to wait 1 more month (AF is prorated so would cost $8) for consumer spg and see if can get any retention bonus. Was billed on 4/24 making 5/24 the last day for a full refund.

Thoughts ????