Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1119922 times)

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6330 on: July 11, 2018, 06:46:28 PM »
Never (on this card)
So HUCA. I did hear it's tough recently for the SPG card.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6331 on: July 11, 2018, 06:56:43 PM »
To request waive? Have to pay AF now- they will credit?
99% it will show up after 13 months.  Worth the risk .

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6332 on: July 11, 2018, 06:58:11 PM »
99% it will show up after 13 months.  Worth the risk .
After no retention offer? Never heard of waiting 13 months for first retention offer.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6333 on: July 11, 2018, 06:59:16 PM »
After no retention offer? Never heard of waiting 13 months for first retention offer.
Yes it been said lots in the thread. And this was my experience as well.

Offline meme

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Re: Credit Card Retention Bonuses
« Reply #6334 on: July 11, 2018, 07:07:21 PM »
Yes it been said lots in the thread. And this was my experience as well.
Im a little confused (sorry, never really followed this topic).
When you suggest waiting 13 months are you assuming this was my first AF charge? I have this card for 10 years!

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Re: Credit Card Retention Bonuses
« Reply #6335 on: July 11, 2018, 07:16:21 PM »
Im a little confused (sorry, never really followed this topic).
When you suggest waiting 13 months are you assuming this was my first AF charge? I have this card for 10 years!
It has nothing to do with how long you had the card for, it has to do with how long was your last retention offer. If it was more than 13 months you should be able to get another one.

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #6336 on: July 12, 2018, 04:57:07 PM »
With Chase how long do you have after the AF posts to get it refunded?

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6337 on: July 12, 2018, 05:28:59 PM »
With Chase how long do you have after the AF posts to get it refunded?
I believe its 30daya for refund and 60 downgrade, but I may be confusing it with Amex.
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Offline mgarfin

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Re: Credit Card Retention Bonuses
« Reply #6338 on: July 25, 2018, 07:32:57 PM »
Any reason to push for spg retention before merger?


P.s. I'm not really following what is going to change, it's to overwhelming.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6339 on: July 26, 2018, 07:49:48 PM »
Any reason to push for spg retention before merger?


P.s. I'm not really following what is going to change, it's to overwhelming.
+1. They're only offering to spend 2k and get $75. Should I hold off?

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6340 on: July 29, 2018, 01:49:12 PM »
+1. They're only offering to spend 2k and get $75. Should I hold off?
Anyone?

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6341 on: July 29, 2018, 03:44:50 PM »
I just got today $75 after $2000 spend. regular rep didn't have anything, only the retention department had it.
She explained that there are no points options now because of the changes coming to SPG.
Did the rep transfer you to retention? Yesterday I tried 2x and was told no one available currently from the retention dept? Also no offers at all for SPG or any other Amex cards I tried? Only offer was to upgrade Hilton Surpass to the $450 new card for 100000 points.
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Re: Credit Card Retention Bonuses
« Reply #6342 on: July 30, 2018, 04:05:06 PM »
75 for 2k spend on spg personal nothing for biz

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6343 on: July 30, 2018, 04:18:10 PM »
75 for 2k spend on spg personal nothing for biz
+1. Is it worth it? Or should we wait until the merger?

Offline beirush228

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Re: Credit Card Retention Bonuses
« Reply #6344 on: July 31, 2018, 11:07:28 PM »
AMEX Premier - 2 options.
1) $50 + another $50 after $500 spend.
2) 10,000 points after $1,500 spend.

Chose the first one. Data point: I was 13 months after the last retention bonus (paid the AF 2 months ago)