Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1198875 times)

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6480 on: February 10, 2019, 04:34:42 PM »
nothing in this industry is "forsure" but yes after 13month you should be fine.
read more here : https://forums.dansdeals.com/index.php?topic=91409.msg2056590#msg2056590

Presumably the SPG Luxury upgrade should be okay since its a cobranded card

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6481 on: February 10, 2019, 07:09:34 PM »
Was told by someone within Amex, that they aren't offering retention on the BP due to it being rebranded.
Memories last forever, make them while you can.

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6482 on: February 10, 2019, 07:10:24 PM »
Well they've certainly given within the last 3 days.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6483 on: February 10, 2019, 07:12:04 PM »
Well they've certainly given within the last 3 days.
Good to hear. That info did sound a bit off, but you never know...
Memories last forever, make them while you can.

Online Abey

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Re: Credit Card Retention Bonuses
« Reply #6484 on: February 10, 2019, 07:24:25 PM »
$100 on sw premier
$60 on csp ( weird that I didn’t get full af waived since this card had the most spend...)

Offline Hamavin

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Re: Credit Card Retention Bonuses
« Reply #6485 on: February 10, 2019, 07:55:54 PM »
Presumably the SPG Luxury upgrade should be okay since its a cobranded card
Can you downgrade spg luxury?

Offline shmielyosef

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Re: Credit Card Retention Bonuses
« Reply #6486 on: February 11, 2019, 05:19:18 AM »
Can you downgrade spg luxury?
Yes. According to (I think) DoC you'll be able to downgrade even after they discontinue the regular spg personal for new applications

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #6487 on: February 11, 2019, 02:58:50 PM »
Friend thinks his shutdown may have to do with the fact that he downgraded his SPG Lux card within a year but as soon as the new AF hit.


Also, do the Amex retention reps have the ability to have ones cards investigated? I stupidly called retention and they noticed some shtick on the card that they called me out for... 
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6488 on: February 11, 2019, 03:04:08 PM »
Friend thinks his shutdown may have to do with the fact that he downgraded his SPG Lux card within a year but as soon as the new AF hit.


Also, do the Amex retention reps have the ability to have ones cards investigated? I stupidly called retention and they noticed some shtick on the card that they called me out for...
MS? I called Chase on a declined fraud alert and the rep started telling me that you just bought the same amount $505.95 from CVS a few days ago!!
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #6489 on: February 11, 2019, 03:06:42 PM »
MS? I called Chase on a declined fraud alert and the rep started telling me that you just bought the same amount $505.95 from CVS a few days ago!!
the retention guy issue? or the friend that got shut?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6490 on: February 11, 2019, 03:07:27 PM »
the retention guy issue? or the friend that got shut?
Retention guy.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #6491 on: February 11, 2019, 03:10:06 PM »
Retention guy.
Pm sent, nothing crazy.
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline dz164

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Re: Credit Card Retention Bonuses
« Reply #6492 on: February 13, 2019, 02:13:55 PM »
SW Premier Business

$100 statement credit

no spend

Offline maylei

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Re: Credit Card Retention Bonuses
« Reply #6493 on: February 14, 2019, 10:10:12 AM »
I just got AMEX gold card
$150 refund for $3000.00 spending in 3 months

Offline Muhammad

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Re: Credit Card Retention Bonuses
« Reply #6494 on: February 16, 2019, 04:06:54 PM »
I just got AMEX gold card
$150 refund for $3000.00 spending in 3 months
how much was the AF $195 or $250?

Offline ah giten

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Re: Credit Card Retention Bonuses
« Reply #6495 on: February 18, 2019, 01:25:00 AM »
Was told by someone within Amex, that they aren't offering retention on the BP due to it being rebranded.
Got 8k Mr points. No spend

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6496 on: February 18, 2019, 01:43:16 AM »
Got 8k Mr points. No spend
Nice. Did you talk to customer service reps or a special department? What did you ask for? I have 8 Amex cards for many years, and in the last 3 years I was never offered anything.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline ah giten

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Re: Credit Card Retention Bonuses
« Reply #6497 on: February 18, 2019, 01:46:45 AM »
Regular customer service, she was actually pretty good mood, and sounded happy with her job ...
She put me on hold to check any offers, and came back that on next statement I'll see 8k added to my account, which actually we're there on just a few minutes.
Was actually shocked myself.

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6498 on: February 18, 2019, 01:50:12 AM »
Regular customer service, she was actually pretty good mood, and sounded happy with her job ...
She put me on hold to check any offers, and came back that on next statement I'll see 8k added to my account, which actually we're there on just a few minutes.
Was actually shocked myself.
Thanks, will try again.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6499 on: February 18, 2019, 02:17:47 AM »
Memories last forever, make them while you can.