Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1119487 times)

Offline confu

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2016
  • Posts: 206
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6645 on: August 04, 2019, 07:54:20 AM »
Thanks, not sure what triggers the bonuses and offers, I have not closed any cards in the last 7 years,  and do pretty heavy spend on the Amex cards, and no retention offers on any card.
what do you say to the nice folks at retention?

Offline Davidthebest

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 9837
  • Total likes: 548
  • DansDeals.com Hat Tips 1445
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6646 on: August 04, 2019, 08:31:12 AM »
Anyone with the number for chase ink retention department?

Offline ludmila

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 5164
  • Total likes: 268
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: IND
  • Programs: Hilton Diamond,Marriott Platinum,SPG Platinum.
Re: Credit Card Retention Bonuses
« Reply #6647 on: August 04, 2019, 10:59:51 PM »
what do you say to the nice folks at retention?
I,ll leave this to the ones who got retention offers to answer, I got nothing!!

Also any one got retention offers on BOA Virgin Atlantic, US Bank Radisson Rewards -Club Carlson and Chase British Airways Visa? TIA
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline confu

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2016
  • Posts: 206
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6648 on: August 05, 2019, 07:30:31 AM »
I,ll leave this to the ones who got retention offers to answer, I got nothing!!

 
that was my point...
If you are considering closing the card, it is always worth mentioning....

Offline puddles

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2010
  • Posts: 1068
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Five Towns
Re: Credit Card Retention Bonuses
« Reply #6649 on: August 05, 2019, 08:50:30 AM »
I just called to cancel my Amex Gold. My fee is still $195 and they are offering me the $10 Seamless as well as $100 airline credit. The guy tried to sell me hard but I kept insisting I wanted to cancel.
All the way at the end of the conversation he offers me $225 via 20% off any restaurant purchases in the next 3 months. :) Thanks Amex!

Offline mimb

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Mar 2015
  • Posts: 564
  • Total likes: 21
  • DansDeals.com Hat Tips 0
    • View Profile
  • Programs: AA, United, Delta, AMEX, CHASE UR, SPG
Re: Credit Card Retention Bonuses
« Reply #6650 on: August 06, 2019, 06:00:02 PM »
anything on ink preferred recently? might just downgrade to ink unlimited

Offline ludmila

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 5164
  • Total likes: 268
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: IND
  • Programs: Hilton Diamond,Marriott Platinum,SPG Platinum.
Re: Credit Card Retention Bonuses
« Reply #6651 on: August 06, 2019, 07:31:23 PM »
I just called to cancel my Amex Gold. My fee is still $195 and they are offering me the $10 Seamless as well as $100 airline credit. The guy tried to sell me hard but I kept insisting I wanted to cancel.
All the way at the end of the conversation he offers me $225 via 20% off any restaurant purchases in the next 3 months. :) Thanks Amex!
So from my understanding, you need to be ready to really cancel to try and get the offers, I never intended to cancel and just asked what retention offers do you have since I am thinking to close the card. Wrong approach :)
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline db23

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2014
  • Posts: 422
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
  • Programs: delta platinum,total rewards diamond,hilton diamond,whyndam diamond,bonvoy gold, hertz president circle
Re: Credit Card Retention Bonuses
« Reply #6652 on: August 07, 2019, 09:26:09 AM »
recently ive been just straight out asking is there any offers on my card. not even mentioning that im interested in closing. i just tell them i believe my anniversary date is coming up, ask if any offers. usually reg amex cs cannot see those retention offers so they end up transferring me.

just recently did this and i was transferred and with me not even saying a word she was ready for me to choose one of two offers.

delta plat amex

spent over $50k

offer:

20k miles

or

$175 credit

after $3000 spend in 3 months.

i took the $175

Offline jacobs

  • Dansdeals Silver Elite
  • **
  • Join Date: Feb 2019
  • Posts: 71
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: Credit Card Retention Bonuses
« Reply #6653 on: August 07, 2019, 09:34:27 AM »
is it possible to get retention on fee for first year? its not a new card but an upgrade from my CSP to CSR. Any way to get something for the $450 fee?

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5513
  • Total likes: 136
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6654 on: August 07, 2019, 10:27:12 AM »
Afaik no retention offers are given for the reserve.

Offline jacobs

  • Dansdeals Silver Elite
  • **
  • Join Date: Feb 2019
  • Posts: 71
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: Credit Card Retention Bonuses
« Reply #6655 on: August 07, 2019, 01:57:41 PM »
oh

Offline farmbochur

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2011
  • Posts: 1570
  • Total likes: 111
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6656 on: August 07, 2019, 02:44:08 PM »
Citi AA Biz Plat: $99 statement credit for $3k spend within 3 months.
Risk is opportunity

Offline nirc

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2014
  • Posts: 577
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Credit Card Retention Bonuses
« Reply #6657 on: August 07, 2019, 02:50:20 PM »
Citi AA Biz Plat: $99 statement credit for $3k spend within 3 months.

y not just cancel card?

Offline farmbochur

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2011
  • Posts: 1570
  • Total likes: 111
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6658 on: August 07, 2019, 03:20:06 PM »
1) 2 AA PPD at gas stations
2) free checked bag on AA
3) companion certificate for spending $30k

All for a negative $4 AF
Risk is opportunity

Offline a good yeshiva bachur

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2015
  • Posts: 2545
  • Total likes: 98
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6659 on: August 07, 2019, 05:10:43 PM »
Citi AA Biz Plat: $99 statement credit for $3k spend within 3 months.
what number did you call?