Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1839905 times)

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6740 on: November 10, 2019, 01:14:01 PM »
Back of card had to ask for a supervisor

Did they transfer you to retention?

Online Joel

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Re: Credit Card Retention Bonuses
« Reply #6741 on: November 10, 2019, 01:20:37 PM »
Did they transfer you to retention?
No.

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6742 on: November 10, 2019, 01:21:45 PM »
No.

How much did you need to spend for the 50k. When did your annual fee hit and when was your last retention offer?

Online Joel

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Re: Credit Card Retention Bonuses
« Reply #6743 on: November 10, 2019, 01:22:46 PM »
How much did you need to spend for the 50k. When did your annual fee hit and when was your last retention offer?
Your mixing up I got a offer on the Citi premier your talking about SW?

Online Joel

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Re: Credit Card Retention Bonuses
« Reply #6744 on: November 10, 2019, 01:23:40 PM »
What was your approach?
Did you say you think to close the card ?
Or you just asked to waive the AF ?
https://forums.dansdeals.com/index.php?topic=1572.msg2145726#msg2145726

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6745 on: November 10, 2019, 01:28:59 PM »
Citi Premier
Had to request a supervisor it wasn't a pleasant conversation CSR kept urging me to convert to a no AF and I kept on complaining about all the benefits that have been removed..
After 15 minutes agreed to credit the $95 in 3-5 days.
saw that before,  but haven't got an answer to my question ... 
Did you complain about the benefits , and therefore you asked they should waive the AF ?

Online Joel

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Re: Credit Card Retention Bonuses
« Reply #6746 on: November 10, 2019, 01:30:38 PM »
saw that before,  but haven't got an answer to my question ... 
Did you complain about the benefits , and therefore you asked they should waive the AF ?
Lol I did mention it read it again until you find it.

Offline shmebeble

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Re: Credit Card Retention Bonuses
« Reply #6747 on: November 10, 2019, 01:40:04 PM »
I only got $3k/ 20k points on the Plat.
But someone I know got 50k for just asking to downgrade to a Gold

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #6748 on: November 10, 2019, 01:48:00 PM »
Anyone got anything on the biz plat recently?

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6749 on: November 10, 2019, 01:53:30 PM »
Your mixing up I got a offer on the Citi premier your talking about SW?

Im talking about 50k mr points offer

Offline unclesam

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Re: Credit Card Retention Bonuses
« Reply #6750 on: November 10, 2019, 03:25:36 PM »
Anyone got anything on the biz plat recently?
I got 5k +25k after 10k spend, same offer for biz gold and for personal gold with just 4k spend, 50k for PP no spend

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #6751 on: November 10, 2019, 03:49:01 PM »
Thanks

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Re: Credit Card Retention Bonuses
« Reply #6752 on: November 10, 2019, 03:57:44 PM »
I got 5k +25k after 10k spend, same offer for biz gold and for personal gold with just 4k spend, 50k for PP no spend
I got the same on 2 biz plats.

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6753 on: November 10, 2019, 05:11:06 PM »
Anyone got anything on the biz plat recently?
Got full AF refund.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6754 on: November 10, 2019, 05:21:25 PM »
Lol I did mention it read it again until you find it.
No luck
Rep. Kept saying I could convert to a non AF card.

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #6755 on: November 10, 2019, 06:11:18 PM »
Got full AF refund.
Mind sharing more details? Annual spend, offer terms, etc

Offline US

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Credit Card Retention Bonuses
« Reply #6756 on: November 10, 2019, 07:48:44 PM »
Mind sharing more details? Annual spend, offer terms, etc
Spent around 500k, no spending requirements.
Honestly I think I was just lucky, AF didn’t even post yet, and this was like 2-3 months ago.

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #6757 on: November 10, 2019, 11:09:39 PM »
called twice on plat got nothing... really had high hopes
ye but it is only like 6 months since i got it

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Re: Credit Card Retention Bonuses
« Reply #6758 on: November 13, 2019, 02:29:19 PM »
biz plat. got AF refunded-no spending req. 

Offline maylei

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Re: Credit Card Retention Bonuses
« Reply #6759 on: November 13, 2019, 02:44:07 PM »
how much spending you do on card?