Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1013010 times)

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6900 on: March 02, 2020, 04:25:38 PM »
Right now I get 2.2 miles/dollar. If I downgrade I get 0.5 miles/dollar. The 1k miles will hardly make up for that.
I didn't say it was better, I was just pointing out that it wasn't completely pointless. You clearly got a thing going, so leave it as is. Still worth a call to see if you can get anything.
Memories last forever, make them while you can.

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #6901 on: March 04, 2020, 05:47:09 PM »
Didn't get anything on Barclays Red Aviator, downgraded to the basic no AF version

Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #6902 on: March 31, 2020, 03:55:31 PM »
Any recent DPs on the Citi AA Executive card?

I just called for my first time this year and rep said that last summer they ended their retention program and my only option is to downgrade.

I see upthread someone got a retention for the AA Platinum in February so I'm a little sceptical...

Anyone know the what they call their retention department or what they call the "supervisors" or customer relations specialists" etc?

Offline elimmm

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Re: Credit Card Retention Bonuses
« Reply #6903 on: April 06, 2020, 05:31:44 PM »
any cards offering good retention bonuses due to covid19?

Offline SY-K

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Re: Credit Card Retention Bonuses
« Reply #6904 on: April 17, 2020, 01:32:33 PM »
American Express Hilton Ascend/Surpass card after one year:

1) 15k HH Points after 2k spend
2) $75 credit after 2k spend

Took option #2.

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #6905 on: April 17, 2020, 05:51:47 PM »
any retention offers on Marriott brilliant?

Offline Pad18

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Re: Credit Card Retention Bonuses
« Reply #6906 on: April 20, 2020, 04:41:32 PM »
trying to speak to a human regarding the Citi AA Plat and it's impossible !

anyone success ?

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6907 on: April 21, 2020, 11:17:43 AM »
any retention offers on Marriott brilliant?
$75 after 2k spend in 3 mo

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #6908 on: April 21, 2020, 11:30:45 AM »
Amex Gold offered $150 statement credit or 20k MR for $3,000 spend in 90 days. Took the MR though maybe should've taken the cash. Don't know when I'm traveling next.

Offline mendy613

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Re: Credit Card Retention Bonuses
« Reply #6909 on: April 23, 2020, 11:23:39 PM »
Not getting anything on a bplat. Paid AF in Nov.
I heard reports of people getting $500 credit...

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #6910 on: April 24, 2020, 03:22:44 AM »
Amex Gold offered $150 statement credit or 20k MR for $3,000 spend in 90 days. Took the MR though maybe should've taken the cash. Don't know when I'm traveling next.
i wouldn’t worry about that 20000 mr is worth $140 at all places that accept pay with points as far as I know
instead of writing "+1" and clogging up the thread give a like!

Offline refill

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Re: Credit Card Retention Bonuses
« Reply #6911 on: April 28, 2020, 11:30:25 AM »
AMEX Personal Plat

1) $300 statement credit for 4k spend over 3 months
2) 30k points for 4k spend over 3 months

Given the current situation, I chose 1.

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #6912 on: April 28, 2020, 12:58:56 PM »
Marriott brilliant spend 3k get 30k points

Offline leaf

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Re: Credit Card Retention Bonuses
« Reply #6913 on: April 28, 2020, 02:49:40 PM »
Is it worth keeping Amex Bonvoy ($95 AF) these days without a retention offer? Any recent DP on retention offers on Amex Bonvoy?

Offline Cls2020

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Re: Credit Card Retention Bonuses
« Reply #6914 on: April 28, 2020, 03:03:42 PM »
Is it worth keeping Amex Bonvoy ($95 AF) these days without a retention offer? Any recent DP on retention offers on Amex Bonvoy?
I called and was told no.