Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1060863 times)

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6930 on: April 30, 2020, 10:46:34 AM »

Any recent DPs on the Citi AA Executive card?

I just called for my first time this year and rep said that last summer they ended their retention program and my only option is to downgrade.

I see upthread someone got a retention for the AA Platinum in February so I'm a little sceptical...

Anyone know the what they call their retention department or what they call the "supervisors" or customer relations specialists" etc?

trying to speak to a human regarding the Citi AA Plat and it's impossible !

anyone success ?

i am in same situation for Citi AA platinum $95 fee consumer version.

rep told me no offer, but will prorate my AF for refund if cancel.

anyone have better luck?
« Last Edit: April 30, 2020, 10:51:23 AM by nirc »

Offline israshot

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Re: Credit Card Retention Bonuses
« Reply #6931 on: May 01, 2020, 09:00:58 AM »
Yes I had the fee waived on the Platinum card.

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #6932 on: May 01, 2020, 10:52:45 AM »
Yes I had the fee waived on the Platinum card.
@Tzfas age of card? spend?
instead of writing "+1" and clogging up the thread give a like!

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6933 on: May 01, 2020, 11:25:19 AM »
Anyone get anything for Amex Delta Gold Business?

Offline Moshe90

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Re: Credit Card Retention Bonuses
« Reply #6934 on: May 01, 2020, 12:29:44 PM »
Amex Platinum Card  , 30k MR Points. no spending

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #6935 on: May 01, 2020, 01:10:39 PM »
Amex everyday preferred spend 3k get 15k mr

Offline Tzfas

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Re: Credit Card Retention Bonuses
« Reply #6936 on: May 01, 2020, 01:55:30 PM »
@Tzfas age of card? spend?
year 3 of the card spent about 175k on it.

Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #6937 on: May 03, 2020, 08:25:08 AM »
Biz Plat- automatic $100 statement credit or 10k points with $3k spend. I took the credit
Platinum (personal)- $300 statement credit with 2k spend

Any retention success on CSR?

Offline Joel2

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Re: Credit Card Retention Bonuses
« Reply #6938 on: May 03, 2020, 08:29:33 AM »

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #6939 on: May 03, 2020, 09:49:28 AM »
Rep told me today that is been 10 months since my last offer (I called late last year) so I can’t get any offers, is this true?!

Offline Joel2

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Re: Credit Card Retention Bonuses
« Reply #6940 on: May 03, 2020, 10:04:23 AM »
Rep told me today that is been 10 months since my last offer (I called late last year) so I can’t get any offers, is this true?!
On the same card. You sometimes need to wait 13 months between offers

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6941 on: May 03, 2020, 12:43:34 PM »
On the same card. You sometimes need to wait 13 months between offers
Did anyone not have to wait 13 months recently?

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6942 on: May 03, 2020, 01:51:53 PM »
Rep told me today that is been 10 months since my last offer (I called late last year) so I can’t get any offers, is this true?!
Which card ?

Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #6943 on: May 03, 2020, 02:43:18 PM »
Gold Card- 20k MR no spend requirement

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6944 on: May 03, 2020, 04:54:40 PM »
Gold Card- 20k MR no spend requirement

Wow. Any retention in previous year? If so, 13 months since last offer?