Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1060861 times)

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #6975 on: May 19, 2020, 10:29:04 PM »
It was due today so I cancelled. you think I can still call?
yes, you always have 30 days with Amex (besides you should be getting a $50 credit if your AF is Due today....

Offline ari3

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Re: Credit Card Retention Bonuses
« Reply #6976 on: May 19, 2020, 11:22:29 PM »
yes, you always have 30 days with Amex (besides you should be getting a $50 credit if your AF is Due today....
the AF billed on 4/24 the payment was due today

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #6977 on: May 20, 2020, 01:29:51 AM »
the AF billed on 4/24 the payment was due today
so call and ask for a supervisor (it worked for me)

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #6978 on: May 20, 2020, 12:19:52 PM »
Any hope if I'm under 13 months since the last retention offer (Amex Bonvoy Brilliant) and my annual fee is due? 
Find this frustrating because without an offer, I don't want to keep the card, but without waiting 13 months, I'll be locked in to paying the AF...

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6979 on: May 20, 2020, 12:56:35 PM »
Any hope if I'm under 13 months since the last retention offer (Amex Bonvoy Brilliant) and my annual fee is due? 
Find this frustrating because without an offer, I don't want to keep the card, but without waiting 13 months, I'll be locked in to paying the AF...
Yes hope indeed.

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #6980 on: May 20, 2020, 01:15:15 PM »
Yes hope indeed.

What kind of hope?  And why do they have an incentive to make me a retention offer if I already paid the fee?

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #6981 on: May 20, 2020, 02:37:12 PM »
What kind of hope?  And why do they have an incentive to make me a retention offer if I already paid the fee?
bec you have 30 days to downgrade and still get back your money

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #6982 on: May 20, 2020, 03:01:08 PM »
bec you have 30 days to downgrade and still get back your money

30 days from when the fee was charged, right?

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6983 on: May 20, 2020, 03:43:35 PM »
What kind of hope?  And why do they have an incentive to make me a retention offer if I already paid the fee?
That's how their system works. You usually get an offer between 13-15 months after the last one

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #6984 on: May 20, 2020, 03:49:15 PM »
That's how their system works. You usually get an offer between 13-15 months after the last one

So in my case, there is no way to know if the offer will be worth the annual fee, because I have to pay the annual fee first and will only be eligible for retention 45 days later or so...

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #6985 on: May 20, 2020, 04:15:47 PM »
ok, i was under the impression from this article that their was no time limit between retention offers.

Quote
here is a misconception that a retention offer will be only given to you if an annual fee is coming up, or you had a card for 11+ months.  This is a myth, you can start getting retention bonuses after you first cycle closes.  That’s right, from personal experience, I’ve had retention bonuses given to me as early as 45 days from my application.

that is obviously old info ( based on the comments here) so i was wondering on a new card when is the earliest you can get a offer especially on a AMEX card

tia
instead of writing "+1" and clogging up the thread give a like!

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #6986 on: May 20, 2020, 04:17:15 PM »
ok, i was under the impression from this article that their was no time limit between retention offers.

that is obviously old info ( based on the comments here) so i was wondering on a new card when is the earliest you can get a offer especially on a AMEX card

tia

The question is not from when you got your card, but from when you got your last retention offer...

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #6987 on: May 20, 2020, 04:23:36 PM »
The question is not from when you got your card, but from when you got your last retention offer...
well my question is! :D
instead of writing "+1" and clogging up the thread give a like!

Offline Naftuli19

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Re: Credit Card Retention Bonuses
« Reply #6988 on: May 20, 2020, 04:39:02 PM »
Seems like Chase is very easy to get the AF waived just got 2 cards waived and it took 60 sec... amex a bit harder
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6989 on: May 20, 2020, 05:11:30 PM »
Seems like Chase is very easy to get the AF waived just got 2 cards waived and it took 60 sec... amex a bit harder
Never had success with chase. Which cards?