Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1043597 times)

Offline Dawie

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Re: Credit Card Retention Bonuses
« Reply #7035 on: July 14, 2020, 01:20:57 PM »

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7036 on: July 19, 2020, 06:39:55 PM »
Anything on Chase ink business preferred card?

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #7037 on: July 19, 2020, 08:13:26 PM »
Anything on Chase ink business preferred card?
you can always downgrade to ink cash if nothing works out

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7038 on: July 19, 2020, 08:28:48 PM »
you can always downgrade to ink cash if nothing works out

Thanks, but needed preferred for UR redemption

Offline yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7039 on: July 20, 2020, 12:27:21 AM »
Hello____,

Thank you for contacting us about a statement credit
(retention offer) for keeping the Marriott Bonvoy
Boundless™ credit card account.

___, let us share that while we are able to handle
most inquiries received via email, some must be handled by
specific teams via telephone. This helps us provide you
with customized solutions and better service. Hence,
you'll need to call us at the number on the back of your
credit card or 1-800-436-7927 to inquire about a retention
offer.

We appreciate your business and thank you for being a
Chase customer.

Thank you,

Navin
Chase Email Servicing
1-800-436-7927
Small people talk about other people.
Average people talk about things
BIG PEOPLE TALK ABOUT IDEAS.

Offline yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7040 on: July 20, 2020, 02:14:26 PM »
Hello____,

Thank you for contacting us about a statement credit
(retention offer) for keeping the Marriott Bonvoy
Boundless™ credit card account.

___, let us share that while we are able to handle
most inquiries received via email, some must be handled by
specific teams via telephone. This helps us provide you
with customized solutions and better service. Hence,
you'll need to call us at the number on the back of your
credit card or 1-800-436-7927 to inquire about a retention
offer.

We appreciate your business and thank you for being a
Chase customer.

Thank you,

Navin
Chase Email Servicing
1-800-436-7927
$100 statement credit, $5 more than the AF
Small people talk about other people.
Average people talk about things
BIG PEOPLE TALK ABOUT IDEAS.

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7041 on: July 20, 2020, 04:58:41 PM »
$100 statement credit, $5 more than the AF
nice! Anything specific you needed to say?

Offline yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7042 on: July 20, 2020, 06:29:44 PM »
nice! Anything specific you needed to say?
I said, "I don't use it that much and there's this annual fee, is there any retention bonus you can offer to help me keep this card?"
Small people talk about other people.
Average people talk about things
BIG PEOPLE TALK ABOUT IDEAS.

Offline shapsam

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Re: Credit Card Retention Bonuses
« Reply #7043 on: July 20, 2020, 11:10:23 PM »
Chase currently offering $35 statement credit to offset the $75 AF on the Hyatt card, just call and ask.

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7044 on: July 23, 2020, 02:15:09 PM »
Chase currently offering $35 statement credit to offset the $75 AF on the Hyatt card, just call and ask.

Seriously?? P2 just called yesterday and they offered nothing other than to close it down. How much spend do you have on it?

Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #7045 on: July 23, 2020, 04:16:28 PM »
Seriously?? P2 just called yesterday and they offered nothing other than to close it down. How much spend do you have on it?
Same here
Denny Crane

Offline moe8555

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Re: Credit Card Retention Bonuses
« Reply #7046 on: July 23, 2020, 04:39:09 PM »
No waiver after multiple calls and escalations to manager for Barclays Arrival Premier.  I did get them to waive an interest charge from a few months back of about half the AF when I had to carry a high balance for one month, which was enough for me to keep it another year (it ends up net positive after the two annual loyalty spend milestones).

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #7047 on: July 26, 2020, 10:41:10 PM »
AMEX Personal Plat

1) $300 statement credit for 2k spend over 3 months
2) 30k points no spend

if anything i will take points, but i am not sure if i should go for it. even though now that am thinking about it

$200 in streming and wireless,
$200 in new airline credit (tickets)
$200 in old airline credits (which i have had succses in useing)
uber and saks for whetever their worth

and it seems hard to say no. and of course while I am not ready to pay anything for the lounges in cash, it's always nice to have them as a bonus
instead of writing "+1" and clogging up the thread give a like!

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7048 on: July 28, 2020, 02:17:56 PM »
Anything for Citi Premier lately? Haven't put much spend on it since meeting SUB

Offline shapsam

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Re: Credit Card Retention Bonuses
« Reply #7049 on: July 30, 2020, 02:28:05 PM »
Seriously?? P2 just called yesterday and they offered nothing other than to close it down. How much spend do you have on it?
Both me and my wife got it after just one call for each, almost no spend on the cards.