Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1068634 times)

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7065 on: August 19, 2020, 11:04:58 PM »
How many Huca's should I be attempting for chase marriott boundless? They keep saying that they looked and they don't have any statement credits that they can offer at the time.

Offline Cat18

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Re: Credit Card Retention Bonuses
« Reply #7066 on: August 19, 2020, 11:15:41 PM »
Interesting you got that. I've tried for myself and P2 but nothing was offered. Probably spent ~$5k this year to hit SUB. How much did you spend? The only option they offered was to downgrade to Reward+

if you do the downgrade to Rewards+SM, is that considered "account closure" in terms of resetting the 24 month clock to getting a SUB on a card?

Bonus ThankYou® Points are not available if you received a new cardmember bonus for Citi Rewards+SM, Citi ThankYou® Preferred, Citi ThankYou® Premier/Citi PremierSM or Citi Prestige®, or if you have closed any of these accounts, in the past 24 months.

Offline confu

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Re: Credit Card Retention Bonuses
« Reply #7067 on: August 21, 2020, 02:48:10 AM »
if you do the downgrade to Rewards+SM, is that considered "account closure" in terms of resetting the 24 month clock to getting a SUB on a card?

Bonus ThankYou® Points are not available if you received a new cardmember bonus for Citi Rewards+SM, Citi ThankYou® Preferred, Citi ThankYou® Premier/Citi PremierSM or Citi Prestige®, or if you have closed any of these accounts, in the past 24 months.
Think it depends on whether you get a new card number when you downgrade

Offline Elikip

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Re: Credit Card Retention Bonuses
« Reply #7068 on: August 23, 2020, 02:02:49 AM »
Interesting you got that. I've tried for myself and P2 but nothing was offered. Probably spent ~$5k this year to hit SUB. How much did you spend? The only option they offered was to downgrade to Reward+
I actually spent very little. On the other hand, I spent well over $100k on my prestige and got an offer for 20k with $12k spend  ::) ($4 k for 3 consecutive months)

Offline Elikip

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Re: Credit Card Retention Bonuses
« Reply #7069 on: August 23, 2020, 02:04:29 AM »
if you do the downgrade to Rewards+SM, is that considered "account closure" in terms of resetting the 24 month clock to getting a SUB on a card?

Bonus ThankYou® Points are not available if you received a new cardmember bonus for Citi Rewards+SM, Citi ThankYou® Preferred, Citi ThankYou® Premier/Citi PremierSM or Citi Prestige®, or if you have closed any of these accounts, in the past 24 months.
If someone can answer this question in general as it relates to Citi product changes or conversions, I'd appreciate.

Offline miles lover

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Re: Credit Card Retention Bonuses
« Reply #7070 on: August 23, 2020, 03:53:06 AM »
If someone can answer this question in general as it relates to Citi product changes or conversions, I'd appreciate.
It’s considered a closure according to Citi. You won’t get the bonus if it’s not 24 months since product change.

Offline Cat18

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Re: Credit Card Retention Bonuses
« Reply #7071 on: August 23, 2020, 08:40:22 AM »
It’s considered a closure according to Citi. You won’t get the bonus if it’s not 24 months since product change.

if downgrading premier to rewards+ is considered a closure, then my plan below will NOT work - correct?

whenever the annual fee hits on Premier, downgrade the card to no fee Rewards, and in another 15 months (24 months after receiving a SUB on premier) sign up for the premier card a 2nd time.

Offline shmebeble

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Re: Credit Card Retention Bonuses
« Reply #7072 on: August 23, 2020, 09:32:21 AM »
Anything on ritz?

Offline confu

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Re: Credit Card Retention Bonuses
« Reply #7073 on: August 23, 2020, 04:28:36 PM »
It’s considered a closure according to Citi. You won’t get the bonus if it’s not 24 months since product change.
Even if card number stays the same?

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7074 on: September 01, 2020, 09:31:47 PM »
Citi aa biz no offer. closed

Offline Eb228

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Re: Credit Card Retention Bonuses
« Reply #7075 on: September 03, 2020, 07:47:41 PM »
Any possibility of getting an offer on the amex delta gold ($95 AF)?

Offline thebudgetdeals

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Re: Credit Card Retention Bonuses
« Reply #7076 on: September 04, 2020, 01:32:55 PM »
BP no luck. received full credit in nov for last years AF and now received $200 appreciation credit, nothing to offer.....

Offline JACKBLUE

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Re: Credit Card Retention Bonuses
« Reply #7077 on: September 06, 2020, 02:20:55 PM »
Amex Business Green Card $75 Statement Credit.

Online yelped

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Re: Credit Card Retention Bonuses
« Reply #7078 on: September 06, 2020, 03:24:01 PM »
BP no luck. received full credit in nov for last years AF and now received $200 appreciation credit, nothing to offer.....
Try again in December.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7079 on: September 06, 2020, 03:55:53 PM »
Ink preferred no luck