Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1121657 times)

Offline miles lover

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Re: Credit Card Retention Bonuses
« Reply #7170 on: December 04, 2020, 04:21:49 AM »
How long does it take for Chase retention offer post?
I got it a few days later. Under a week

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #7171 on: December 04, 2020, 11:09:20 AM »
BP1 - $350 credit
BP2 - 30K MR right away and an additional 50K MR after $40K spend
BP3 - Nothing
BBP - Nothing
Do you spend a lot on it? was offered only 5k plus 15k after 10k spend

Online JuryDuty

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Re: Credit Card Retention Bonuses
« Reply #7172 on: December 06, 2020, 05:46:25 PM »
Anything on csp recently?
Jury Duty: A time with nothing to do but chill and write a TR. Kinda like the beach without a view and an ocean breeze.

Offline yitzyul

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Re: Credit Card Retention Bonuses
« Reply #7173 on: December 06, 2020, 10:06:53 PM »
Amex Brilliant marriott. Just got Fee have no use for the card....? any recent retention?
« Last Edit: December 06, 2020, 11:03:10 PM by yitzyul »

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7174 on: December 06, 2020, 11:13:08 PM »
United explorer anything?

Offline grodnoking

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Re: Credit Card Retention Bonuses
« Reply #7175 on: December 06, 2020, 11:13:54 PM »
United explorer anything?
Just tried, got nothing. But didn't have much spend on it.
I'm not who you think I am.

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7176 on: December 06, 2020, 11:22:08 PM »
Just tried, got nothing. But didn't have much spend on it.

Same here. This is my 2nd time having explorer card. Based on past experience, doubt will get one.

Offline Hershelsdeals

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Re: Credit Card Retention Bonuses
« Reply #7177 on: December 07, 2020, 08:34:59 PM »
Chase CSR 30 days AF refund by closing or downloading,  is that 30 days from billing date or statement date?

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7178 on: December 08, 2020, 09:22:48 AM »
P2 got 20k MR on AMEX gold, no spend required

Offline stooges44

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Re: Credit Card Retention Bonuses
« Reply #7179 on: December 09, 2020, 09:56:13 AM »
DOC says he gets offers via chat, I just tried:



 :(
If it's not free shipping it's not worth it.

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7180 on: December 09, 2020, 11:02:46 AM »
DOC says he gets offers via chat, I just tried:



 :(

Keep trying, I've gotten multiple offers thru chat with Amex

Offline stooges44

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Re: Credit Card Retention Bonuses
« Reply #7181 on: December 09, 2020, 11:20:39 AM »
Keep trying, I've gotten multiple offers thru chat with Amex

But the next agent can see the previous chat (like I can)? If yes, it's pretty strange to ask the same question literally on the next line.
If it's not free shipping it's not worth it.

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7182 on: December 09, 2020, 12:28:12 PM »
But the next agent can see the previous chat (like I can)? If yes, it's pretty strange to ask the same question literally on the next line.

You need to ask to speak with someone in the retention group thru chat

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7183 on: December 09, 2020, 03:09:33 PM »
Biz Plat: Was offered $150 statement credit no spend or 5,000 MR plus 15,000 MR after $10k spend within 3 months. Took the MR.

BBP: Was offered $100 and $200 after spending $4k within 3 months, $50 no spend, or 5k MR now and 5K MR after spending $3k within 3 months. Took the first option.

This was via chat. First time trying it. Definitely convenient.

Offline stooges44

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Re: Credit Card Retention Bonuses
« Reply #7184 on: December 09, 2020, 03:33:04 PM »
You need to ask to speak with someone in the retention group thru chat

Biz Plat: Was offered $150 statement credit no spend or 5,000 MR plus 15,000 MR after $10k spend within 3 months. Took the MR.

BBP: Was offered $100 and $200 after spending $4k within 3 months, $50 no spend, or 5k MR now and 5K MR after spending $3k within 3 months. Took the first option.

This was via chat. First time trying it. Definitely convenient.

When you start the chat, what do you tell the bot so it directs you to the retention team?
If it's not free shipping it's not worth it.