Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1931194 times)

Online stooges44

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Re: Credit Card Retention Bonuses
« Reply #7180 on: December 09, 2020, 11:20:39 AM »
Keep trying, I've gotten multiple offers thru chat with Amex

But the next agent can see the previous chat (like I can)? If yes, it's pretty strange to ask the same question literally on the next line.
If it's not free shipping it's not worth it.

Online mimb

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Re: Credit Card Retention Bonuses
« Reply #7181 on: December 09, 2020, 12:28:12 PM »
But the next agent can see the previous chat (like I can)? If yes, it's pretty strange to ask the same question literally on the next line.

You need to ask to speak with someone in the retention group thru chat

Online yelped

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Re: Credit Card Retention Bonuses
« Reply #7182 on: December 09, 2020, 03:09:33 PM »
Biz Plat: Was offered $150 statement credit no spend or 5,000 MR plus 15,000 MR after $10k spend within 3 months. Took the MR.

BBP: Was offered $100 and $200 after spending $4k within 3 months, $50 no spend, or 5k MR now and 5K MR after spending $3k within 3 months. Took the first option.

This was via chat. First time trying it. Definitely convenient.

Online stooges44

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Re: Credit Card Retention Bonuses
« Reply #7183 on: December 09, 2020, 03:33:04 PM »
You need to ask to speak with someone in the retention group thru chat

Biz Plat: Was offered $150 statement credit no spend or 5,000 MR plus 15,000 MR after $10k spend within 3 months. Took the MR.

BBP: Was offered $100 and $200 after spending $4k within 3 months, $50 no spend, or 5k MR now and 5K MR after spending $3k within 3 months. Took the first option.

This was via chat. First time trying it. Definitely convenient.

When you start the chat, what do you tell the bot so it directs you to the retention team?
If it's not free shipping it's not worth it.

Online stooges44

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Re: Credit Card Retention Bonuses
« Reply #7184 on: December 10, 2020, 01:27:59 PM »
I finally got the retention team via chat, all she did was review the benefits, no offer  :(
If it's not free shipping it's not worth it.

Offline Freecountry

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Re: Credit Card Retention Bonuses
« Reply #7185 on: December 10, 2020, 10:26:59 PM »
Anyone get a retention offer on the ihg cc?

Offline ShimshonK

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Re: Credit Card Retention Bonuses
« Reply #7186 on: December 10, 2020, 11:47:59 PM »
Couldn't get anything on the Chase Ink Preferred and Amex Blue Business Plus.

Anyone have success with HUCA right away? A couple weeks later? Using different communication method (chat)? Different card from same issuer?
Wondering if anyone knows exactly what notes Amex and Chase reps see from prior retention calls.

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7187 on: December 13, 2020, 10:55:22 AM »
Amex Gold Biz $50 now and another $100 after 2k spend in 3 months

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7188 on: December 13, 2020, 01:06:58 PM »
3 attempts with chase united explorer and nothing.

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #7189 on: December 14, 2020, 05:26:36 AM »
Has anybody seen reports of people receiving retention offers after HUCA ?
And if yes at which bank, card etc?
@TimT

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7190 on: December 14, 2020, 07:35:55 AM »
Has anybody seen reports of people receiving retention offers after HUCA ?
And if yes at which bank, card etc?
@TimT
Amex can get changed overnight worth calling again

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Re: Credit Card Retention Bonuses
« Reply #7191 on: December 14, 2020, 10:23:09 AM »
10k Hilton points on Aspire. Nothing huge but would've kept the card either way.

Offline nafnaf12

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Re: Credit Card Retention Bonuses
« Reply #7192 on: December 14, 2020, 10:26:09 AM »
595 statement credit on amex biz plat
A smooth sea never made a skilled sailor.

Online Danlover111

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Re: Credit Card Retention Bonuses
« Reply #7193 on: December 14, 2020, 11:01:57 AM »
595 statement credit on amex biz plat
called?

Offline nafnaf12

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Re: Credit Card Retention Bonuses
« Reply #7194 on: December 14, 2020, 11:05:56 AM »
called?
yes, also got 25k bonus after 50k spend on the business blue card
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Re: Credit Card Retention Bonuses
« Reply #7195 on: December 14, 2020, 12:10:20 PM »
yes, also got 25k bonus after 50k spend on the business blue card

but how to generate the 50k spend...that is the golden question lol

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Re: Credit Card Retention Bonuses
« Reply #7196 on: December 14, 2020, 03:32:35 PM »
Got
20k amex aspire
20k amex brilliant
10k amex  bonvoy

Offline ralf

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Re: Credit Card Retention Bonuses
« Reply #7197 on: December 14, 2020, 10:29:35 PM »
Chase Sapphire Preferred $60 credit no spend
Amex Personal Bonvoy $25 for $500 spend in 3 months
2x Amex Business Bonvoy $50 no spend
Minimal spending on amex cards

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7198 on: December 14, 2020, 11:37:02 PM »
Nothing for me on the amex  personal bonvuy
Been checking for months my last offer was way more then 13 months.

I asked rep if she can check other cards.

Got 5k MR for the everyday - free version.
Got $25 off $500 spend on the blue cash - free version

Offline ShimshonK

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Re: Credit Card Retention Bonuses
« Reply #7199 on: December 15, 2020, 02:46:30 AM »
Amex can get changed overnight worth calling again
Do they see the notes from the prior call?