Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1140768 times)

Offline Mo2

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Re: Credit Card Retention Bonuses
« Reply #7230 on: January 07, 2021, 04:14:04 PM »
How did you phrase this request?
From my experience, it really depends on what "retention offers" they see attached to your account. you just need to ask.
These offers are available or renew multriple times a year. good time to ask is end of yera, beggining of year or after AF posts.

I phrased it something like: due to Covid, the travel benefits of the card don't really give much value. I'm considering downgrading or canceling... are there any courtesy credits or retention offers available for me before I do that?

FYI, these were on my wife's account. I had no such luck with my own Hilton Aspire and Biz Plat cards
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

Offline Mo2

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Re: Credit Card Retention Bonuses
« Reply #7231 on: January 07, 2021, 04:19:21 PM »
It's the standard for the aspire. The best is to use all the credits for 2021 and the annual certificate, then downgrade to surpass, spend $15k, get another night, and wait for an upgrade offer.
Problem is finding a way to use the $250 resort credit right now before downgrading
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

Online Kobe Bryant

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Re: Credit Card Retention Bonuses
« Reply #7232 on: January 09, 2021, 09:48:09 PM »
$250 on CSR, no spend.

$100 plus $200 after 4K spend on Amex BG.
Did you get charged 550 or 450 AF?

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7233 on: January 11, 2021, 11:37:50 AM »
Nothing at all for me on Amex Platinum (personal).  They say I had a retention offer last year because I applied points to cover charges.  I'm at almost 12 months on that; should I pay the fee and wait the 13 months and then downgrade to gold if there continue to be no offers?  Would I get credited back most of the fee?

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #7234 on: January 11, 2021, 12:11:52 PM »
Nothing at all for me on Amex Platinum (personal).  They say I had a retention offer last year because I applied points to cover charges.  I'm at almost 12 months on that; should I pay the fee and wait the 13 months and then downgrade to gold if there continue to be no offers?  Would I get credited back most of the fee?
IINM you have a month to cancel and receive a full refund, or you can downgrade whenever and get a prorated refund.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7235 on: January 11, 2021, 12:20:56 PM »
IINM you have a month to cancel and receive a full refund, or you can downgrade whenever and get a prorated refund.
As far as I remember amex doesn't offer prorated refunds

Offline israshot

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Re: Credit Card Retention Bonuses
« Reply #7236 on: January 11, 2021, 12:23:27 PM »
As far as I remember amex doesn't offer prorated refunds
Yes they do, for downgrades only.

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #7237 on: January 11, 2021, 12:35:29 PM »
Yes they do, for downgrades only.
this

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7238 on: January 11, 2021, 01:14:32 PM »
What does platinum downgrade to - gold?  Any other options?

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7239 on: January 11, 2021, 01:53:49 PM »
What does platinum downgrade to - gold?  Any other options?
Green card

Offline S209

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Re: Credit Card Retention Bonuses
« Reply #7240 on: January 11, 2021, 04:19:22 PM »
Nothing at all for me on Amex Platinum (personal).  They say I had a retention offer last year because I applied points to cover charges.  I'm at almost 12 months on that; should I pay the fee and wait the 13 months and then downgrade to gold if there continue to be no offers?  Would I get credited back most of the fee?
They told me the same 2 days ago, I asked if they could look into the $200 statement credit offer, and after putting me on hold for a few minutes they got back to me with a spend 3K/$200 statement credit offer.
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Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7241 on: January 12, 2021, 01:14:55 PM »
They told me the same 2 days ago, I asked if they could look into the $200 statement credit offer, and after putting me on hold for a few minutes they got back to me with a spend 3K/$200 statement credit offer.

I kind of wonder if I would be better off waiting 6 weeks for a real retention off?  Can't decide which is the smarter way to go...

Offline Shmulie

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Re: Credit Card Retention Bonuses
« Reply #7242 on: January 25, 2021, 10:54:40 AM »
Citi AA Gold - $50 statement credit after spending $50 within the next month

Offline halluc1nati0n

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Re: Credit Card Retention Bonuses
« Reply #7243 on: January 25, 2021, 01:43:11 PM »
Citi AA Gold - $50 statement credit after spending $50 within the next month
Is this the card with the $50 AF? If so, nice.

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Re: Credit Card Retention Bonuses
« Reply #7244 on: January 25, 2021, 02:55:53 PM »
Is this the card with the $50 AF? If so, nice.
Yes