Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1220448 times)

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7340 on: May 20, 2021, 12:44:24 PM »
Amex Bonvoy (old spg) 10k no spend required

Thru chat or phone?

Online Spoon

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Re: Credit Card Retention Bonuses
« Reply #7341 on: May 20, 2021, 01:29:44 PM »

Offline ah1981

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Re: Credit Card Retention Bonuses
« Reply #7342 on: June 04, 2021, 10:40:39 AM »
AmEx Business Platinum

$595.00 statement credit...no spend required.

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7343 on: June 04, 2021, 01:15:14 PM »
AmEx Business Platinum

$595.00 statement credit...no spend required.

wow!  how much annual spend?

Offline shapsam

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Re: Credit Card Retention Bonuses
« Reply #7344 on: June 06, 2021, 06:37:10 AM »
Chat
I got the same over the phone.

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #7345 on: June 06, 2021, 01:55:19 PM »
Amex BP no offer. heavy spend.

I guess it's not really related on how much you spend.
same here, last offer was over to years ago...

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #7346 on: June 15, 2021, 02:08:22 PM »
Was charged Amex personal gold AF back in March and kept trying for retention offers then without success.


Just tried again via chat today and got 30k MR with no spend requirement.

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7347 on: June 15, 2021, 02:09:23 PM »
Was charged Amex personal gold AF back in March and kept trying for retention offers then without success.


Just tried again via chat today and got 30k MR with no spend requirement.
How often did you try ?

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #7348 on: June 15, 2021, 02:12:42 PM »
How often did you try ?
Tried 3 times in the weeks after the AF posted, then just tried once now. (It was a bit more than 12 months from AF and I was still without an offer so that doesn't seem to be an exact science here).

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7349 on: June 15, 2021, 02:17:48 PM »
Tried 3 times in the weeks after the AF posted, then just tried once now. (It was a bit more than 12 months from AF and I was still without an offer so that doesn't seem to be an exact science here).
When you chat what do you ask for ? "Retention offer"?

I have had luck in the past via chat , but lately they are saying that they don't have access to Retention offers via chat and that I would need to call in.

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #7350 on: June 15, 2021, 02:30:40 PM »
When you chat what do you ask for ? "Retention offer"?

I have had luck in the past via chat , but lately they are saying that they don't have access to Retention offers via chat and that I would need to call in.
I just ask if there are any retention offers before I close the card

Online Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7351 on: June 15, 2021, 02:36:09 PM »
I just ask if there are any retention offers before I close the card
And what do you say after they there is none ?

P.s. I haven't had an offer for 2 years on my Bonvoy amex.  Last year I thought it might be the 13 month period.  But now I'm already 26 months since the last offer . And nothing. 

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #7352 on: June 15, 2021, 02:43:46 PM »
AmEx EDP 15k Mr. no spend req.
AmEx Bonvoy Brilliant 60k no spend req.

p.s. seems like they are never giving retention on amex bonvoy business!

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7353 on: June 16, 2021, 03:11:49 PM »
i got nothing on capital one venture. anyone have better luck with getting a retention offer?

Offline Mtl18

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Re: Credit Card Retention Bonuses
« Reply #7354 on: June 16, 2021, 11:36:53 PM »
thanks for the heads up. just asked via chat and got same.

In reference to the 10k retention for old spg.

Offline foseph

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Re: Credit Card Retention Bonuses
« Reply #7355 on: June 17, 2021, 10:45:57 AM »
AmEx EDP 15k Mr. no spend req.
AmEx Bonvoy Brilliant 60k no spend req.

p.s. seems like they are never giving retention on amex bonvoy business!

EDP same 15k mr no spend

Online Joel

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Re: Credit Card Retention Bonuses
« Reply #7356 on: June 17, 2021, 12:10:07 PM »
Amex Green via chat
Quote
because you are such a valued Card Member, I can issue you 15,000 Membership Rewardsฎ points as our way of saying thank you for keeping your account open.

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7357 on: June 21, 2021, 03:01:14 PM »
Amex Business Platinum - 5k to keep open, an additional 15k for $10k spend.  Don't think it's worth keeping open...

Offline m65

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Re: Credit Card Retention Bonuses
« Reply #7358 on: June 28, 2021, 01:36:41 PM »
amex biz plat af coming up.
anyone with experience in getting a good retention bonus offer recently?

Offline ValueFlyer

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Re: Credit Card Retention Bonuses
« Reply #7359 on: June 30, 2021, 01:46:15 AM »
Amex consumer platinum: 50K points with no spend via chat.  Required to keep card open 12 months and not downgrade. Same retention offer I accepted last year  :)

Initially called 1 month ago with rep telling me 'we don't ever offer retention offers two years in a row'....