Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1281571 times)

Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #7420 on: October 15, 2021, 01:15:26 PM »
I have an Aviator Silver renewal coming up and will report back. Fully intend to cancel/downgrade if no offer.
that's the already a better scenario, for a long time there was no option to downgrade at all!

Offline Young explorer

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Re: Credit Card Retention Bonuses
« Reply #7421 on: October 19, 2021, 05:28:19 PM »
Amex Business Green never use it and no spend required $150 retention covers the AF with an extra $55  ;D

Offline Shmelly

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Re: Credit Card Retention Bonuses
« Reply #7422 on: October 19, 2021, 09:24:21 PM »
Just got this offer via live chat for regular Bonvoy Amex:

As you are such a valued Card Member, you can earn 30,000 Marriott Bonvoy points after you spend $1,500 or more on purchases on your Marriott Bonvoy American Express Card account within 3 months of accepting this offer. The 30,000 Marriott Bonvoy points will be credited to your account 8 to 12 weeks after the purchase requirement has been met. Additionally, a $30 credit will be applied on your next statement. This is our way of saying thank you for keeping your Marriott Bonvoy American Express Card account open today.
You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. - Dr. Seuss

Offline moe8555

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Re: Credit Card Retention Bonuses
« Reply #7423 on: October 20, 2021, 05:34:09 AM »
My father got 40K MR after $3K spend/3 months on vanilla Plat renewal via chat.

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7424 on: November 01, 2021, 09:43:22 PM »
Amex Aspire 10K after $1000 spend

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7425 on: November 02, 2021, 09:27:06 AM »
Amex Aspire 10K after $1000 spend

Wow, that's pretty cheap for a $450 AF card. How much spend did you have on it past 12 months?

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7426 on: November 02, 2021, 02:57:47 PM »
Wow, that's pretty cheap for a $450 AF card. How much spend did you have on it past 12 months?
Almost no spend  :)
its better then zero retention

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7427 on: November 02, 2021, 04:17:06 PM »
Almost no spend  :)
its better then zero retention

Gotcha, yeah that makes a bit more sense with the lack of spending

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7428 on: November 02, 2021, 06:30:49 PM »
Gotcha, yeah that makes a bit more sense with the lack of spending
I don't find that retention offers correlate with spending. Maybe if you spend a crazy amount. Otherwise I've had cards with low six digits of spend and some with nearly zero spend get the same offers.

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7429 on: November 03, 2021, 11:41:04 AM »
I don't find that retention offers correlate with spending. Maybe if you spend a crazy amount. Otherwise I've had cards with low six digits of spend and some with nearly zero spend get the same offers.

Interesting. Is that comment specific to Amex?

Offline CountValentine

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Re: Credit Card Retention Bonuses
« Reply #7430 on: November 08, 2021, 02:07:07 PM »
Amex
BP - $595 credit, no spend, must stay open 12/mo
Plat - 60k or $650, 4k spend in 3/mo, no requirement to keep open
Schwab - 60k or $650, 4k spend in 3/mo, no requirement to keep open
BCP - $150, 3.5k spend in 3/mo, no requirement to keep open
Hilton Aspire - 20k, 3k spend in 3/mo, no requirement to keep open - declined offer
You're so far up Trump's a** you can see Giuliani's feet.  HT Baruch

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7431 on: November 08, 2021, 03:28:24 PM »
Amex Bonvoy Biz: $50 instant + $100 after $2k spend in 3 months. Agreed to keep card open for 12 months.

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7432 on: November 08, 2021, 04:01:47 PM »
Amex
BP - $595 credit, no spend, must stay open 12/mo
Plat - 60k or $650, 4k spend in 3/mo, no requirement to keep open
Schwab - 60k or $650, 4k spend in 3/mo, no requirement to keep open
BCP - $150, 3.5k spend in 3/mo, no requirement to keep open
Hilton Aspire - 20k, 3k spend in 3/mo, no requirement to keep open - declined offer

Nice, did you call or handle it via chat?

Offline CountValentine

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Re: Credit Card Retention Bonuses
« Reply #7433 on: November 08, 2021, 04:56:48 PM »
Nice, did you call or handle it via chat?
Call. Can you now get retention offers via chat? Last year I was told to call via chat.
You're so far up Trump's a** you can see Giuliani's feet.  HT Baruch

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7434 on: November 08, 2021, 05:35:32 PM »
Call. Can you now get retention offers via chat? Last year I was told to call via chat.

Yup: https://pointsmilesandmartinis.boardingarea.com/2020/11/amex-chat-retention-offers/

Although there are some anecdotal reports about offers sometimes being somewhat better via phone than chat...not sure if that's actually true or not

Offline CountValentine

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Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7436 on: November 08, 2021, 09:11:30 PM »
Call. Can you now get retention offers via chat? Last year I was told to call via chat.
Depends on the hours. Business retention is available less hours via chat than personal.

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7437 on: November 22, 2021, 08:30:39 PM »
Amex Platinum 40k after 3k spend
Took it also only paying 550 so locking in another year at the old fee

Offline blastoise

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Re: Credit Card Retention Bonuses
« Reply #7438 on: November 27, 2021, 06:30:26 PM »
anyone with success on the bonvoy brilliant?

Offline Moish2024

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Re: Credit Card Retention Bonuses
« Reply #7439 on: November 29, 2021, 10:37:13 PM »
Amex platinum consumer was offered 550 statement credit ( my af is the old on) after spending 4000 within 3 months or 55k bonus for the same spending threshold