Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1852647 times)

Offline Spoon

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Re: Credit Card Retention Bonuses
« Reply #7800 on: July 10, 2023, 08:57:06 PM »
are there ever CSP retention offers?


There used to be $60 SC but haven't gotten it in years

Offline ralf

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Re: Credit Card Retention Bonuses
« Reply #7801 on: July 17, 2023, 05:06:23 PM »
Amex Bus Plat Retention offer of either $300 credit or 40,000 points for $30,000 spend in 180 days. Card open a few years

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #7802 on: July 20, 2023, 12:58:38 PM »
Got nadda on Jetblue Business card (except to pay the fee with my points). No thanks.
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Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #7803 on: July 23, 2023, 08:40:09 PM »
Amex Bus Plat Retention offer of either $300 credit or 40,000 points for $30,000 spend in 180 days. Card open a few years
They wouldn't budge with offering me anything on my bus plat. They keep on saying I got $300 last year and cannot get any more offers on my account.

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #7804 on: July 23, 2023, 11:21:35 PM »
Got nadda on Jetblue Business card (except to pay the fee with my points). No thanks.
Ime, with Barclays you always have to speak to a supervisor, never had success with front line reps, and many times ended up getting an offer or waived af after transferring.

Offline gmd

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Re: Credit Card Retention Bonuses
« Reply #7805 on: July 24, 2023, 03:51:48 AM »
50k MR after 4k spend on Platinum card

Offline snowysun

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Re: Credit Card Retention Bonuses
« Reply #7806 on: July 24, 2023, 02:40:39 PM »
Amex Hilton Aspire via chat: 10k points after spending $1k within 3 months.

Offline Gvann

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Re: Credit Card Retention Bonuses
« Reply #7807 on: July 24, 2023, 07:30:27 PM »
Amex Hilton Aspire via chat: 10k points after spending $1k within 3 months.

That sounds pretty low for amex, and a 450 dollar card

Offline snowysun

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Re: Credit Card Retention Bonuses
« Reply #7808 on: July 26, 2023, 04:27:09 PM »
That sounds pretty low for amex, and a 450 dollar card

Yes, I did counter for more but they said this is the best they can offer. it was like take it or lose it for me. Other things I don't put much expenses on this card. May be that reflect as well.

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7809 on: July 26, 2023, 05:18:39 PM »
Yes, I did counter for more but they said this is the best they can offer. it was like take it or lose it for me. Other things I don't put much expenses on this card. May be that reflect as well.

Does amex ever increase the retention offer beyond what they first offered?

Offline Yo ssi

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Re: Credit Card Retention Bonuses
« Reply #7810 on: July 30, 2023, 02:48:38 PM »
Amex Gold 15k after 2k spend in 3 months
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Offline S209

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Re: Credit Card Retention Bonuses
« Reply #7811 on: August 02, 2023, 10:42:09 AM »
Does amex ever increase the retention offer beyond what they first offered?
Occasionally
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Offline nafnaf12

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Re: Credit Card Retention Bonuses
« Reply #7812 on: August 02, 2023, 10:46:36 AM »
50k MR after 4k spend on Platinum card
when did your annual fee hit?
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Offline snowysun

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Re: Credit Card Retention Bonuses
« Reply #7813 on: August 02, 2023, 02:03:57 PM »
Does amex ever increase the retention offer beyond what they first offered?

If you doesn't want a points then they do offer some credit once in a while.

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #7814 on: August 02, 2023, 08:19:43 PM »
Does amex ever increase the retention offer beyond what they first offered?
IME at times they will have several offers to choose from, they are obviusly trained to push the lowest first. With pushback they will go to the max available to them.

Offline yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7815 on: August 03, 2023, 09:22:08 PM »
After getting and accepting a retention offer from Chase (Bonvoy/IHG) how long do you have to keep the card open?
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Re: Credit Card Retention Bonuses
« Reply #7816 on: August 04, 2023, 08:27:13 PM »
Amex Bus Plat Retention offer of either $300 credit or 40,000 points for $30,000 spend in 180 days. Card open a few years
got these same offers for Bus Plat.

and 10k pts after $5000 spend in 90 days for Bus Gold, first renewal.

Offline Yr18

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Re: Credit Card Retention Bonuses
« Reply #7817 on: August 08, 2023, 08:27:29 AM »
If rep says no offer available is it HUCA or is it just no offer on account

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7818 on: August 08, 2023, 12:21:30 PM »
IME at times they will have several offers to choose from, they are obviusly trained to push the lowest first. With pushback they will go to the max available to them.

Ok thx. Good to know.

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Re: Credit Card Retention Bonuses
« Reply #7819 on: August 08, 2023, 12:54:17 PM »
IME at times they will have several offers to choose from, they are obviusly trained to push the lowest first. With pushback they will go to the max available to them.
I've had the opposite experience.