Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 2123515 times)

Online UKinNYS

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Re: Credit Card Retention Bonuses
« Reply #7880 on: April 25, 2024, 05:11:30 PM »
Amex Plat Biz (over 200k spend) got zilch "sorry no offer at this time."

tried again and got 100k MR after 15k spend in 3 months. :)

Offline Moshe90

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Re: Credit Card Retention Bonuses
« Reply #7881 on: May 08, 2024, 02:18:37 PM »
got 500$ statement credit on amex platinum personal after spending 4k in 3 months

Offline cgr

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Re: Credit Card Retention Bonuses
« Reply #7882 on: May 09, 2024, 10:46:31 AM »
After my 3rd try in 2 months they offered me 25k MR for 3k spend in 3 months on my Amex Plat personal.

Offline DaasTora

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Re: Credit Card Retention Bonuses
« Reply #7883 on: May 09, 2024, 12:53:02 PM »
Amex Biz Plat (very small spend) got 40k MR for $10k spend. Still deciding if it’s worth it.
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Offline VacationLover

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Re: Credit Card Retention Bonuses
« Reply #7884 on: May 17, 2024, 09:45:17 AM »
Amex biz platinum. Second year AF posted, I called a few times but no offer.

I chatted and got this: Thank you for allowing me to explain the benefits. You can earn 100,000 Membership Rewards points that will be applied to your account after you spend a minimum of $15,000 on qualifying purchases on your card over a 3 month period, starting from today.

Offline ASC

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Re: Credit Card Retention Bonuses
« Reply #7885 on: May 27, 2024, 05:56:45 PM »
How long after receiving a retention offer can I downgrade my Amex Delta Reserve?

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Re: Credit Card Retention Bonuses
« Reply #7886 on: May 27, 2024, 09:51:32 PM »
How long after receiving a retention offer can I downgrade my Amex Delta Reserve?
12 months

Offline momo

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Re: Credit Card Retention Bonuses
« Reply #7887 on: July 01, 2024, 03:06:33 PM »
Amex biz platinum. Second year AF posted, I called a few times but no offer.

I chatted and got this: Thank you for allowing me to explain the benefits. You can earn 100,000 Membership Rewards points that will be applied to your account after you spend a minimum of $15,000 on qualifying purchases on your card over a 3 month period, starting from today.
Same offer

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #7888 on: July 01, 2024, 06:54:14 PM »
tried again and got 100k MR after 15k spend in 3 months. :)

Amex biz platinum. Second year AF posted, I called a few times but no offer.

I chatted and got this: Thank you for allowing me to explain the benefits. You can earn 100,000 Membership Rewards points that will be applied to your account after you spend a minimum of $15,000 on qualifying purchases on your card over a 3 month period, starting from today.

I only got the 40k after 10k spend.

Do you spend a lot?

Offline nafnaf12

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Re: Credit Card Retention Bonuses
« Reply #7889 on: July 10, 2024, 05:38:00 AM »
Anyone got anything for CSR?
A smooth sea never made a skilled sailor.

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Re: Credit Card Retention Bonuses
« Reply #7890 on: July 10, 2024, 12:19:08 PM »
Anyone got anything for CSR?
Not me. Eli jelly did, though.

Offline elimmm

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Re: Credit Card Retention Bonuses
« Reply #7891 on: July 11, 2024, 10:38:32 AM »
Does Citi clawback retention bonus if the spend amount is returned/refunded?

Offline Yo ssi

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Re: Credit Card Retention Bonuses
« Reply #7892 on: August 13, 2024, 04:51:23 PM »
Amex number working for anyone?
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Offline Spoon

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Re: Credit Card Retention Bonuses
« Reply #7893 on: August 13, 2024, 10:01:52 PM »
Amex number working for anyone?
hasn't worked for me in a while.

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Re: Credit Card Retention Bonuses
« Reply #7894 on: August 13, 2024, 10:16:05 PM »
On MP Explorer was told no offers avail on 2 HUCAs. Any reason to try again?

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Re: Credit Card Retention Bonuses
« Reply #7895 on: August 15, 2024, 11:23:43 AM »
Csr nothing
Quest noting
If you like my post give me a like!

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Re: Credit Card Retention Bonuses
« Reply #7896 on: August 16, 2024, 01:03:40 PM »
Amex biz platinum. Second year AF posted, I called a few times but no offer.

I chatted and got this: Thank you for allowing me to explain the benefits. You can earn 100,000 Membership Rewards points that will be applied to your account after you spend a minimum of $15,000 on qualifying purchases on your card over a 3 month period, starting from today.

That’s the best offer I’ve seen

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7897 on: August 19, 2024, 12:43:22 PM »
Anything on Citi Premier lately?

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Re: Credit Card Retention Bonuses
« Reply #7898 on: August 21, 2024, 08:35:08 PM »
Amex biz platinum. Second year AF posted, I called a few times but no offer.

I chatted and got this: Thank you for allowing me to explain the benefits. You can earn 100,000 Membership Rewards points that will be applied to your account after you spend a minimum of $15,000 on qualifying purchases on your card over a 3 month period, starting from today.
Did they offer you the 40k after 10k spend as well, or just this one? I wasn’t offered this just the 40k one, I'm wondering if both options are available..

Offline Aaaron

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Re: Credit Card Retention Bonuses
« Reply #7899 on: September 11, 2024, 01:25:20 PM »
These things come in cycles. I always miss the high offers. :(

https://www.doctorofcredit.com/american-express-offering-generous-retention-bonuses-on-business-platinum-150k-points/
Obviously, YMMV.

Just called to cancel and was offered this.  I'm torn because I keep getting the 200/15 gold offers and may as well sign up for those.