Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 2187760 times)

Offline nafnaf12

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Re: Credit Card Retention Bonuses
« Reply #7920 on: January 21, 2025, 11:31:05 AM »
Going to leave this thread now, making me sad lol

A smooth sea never made a skilled sailor.

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7921 on: January 21, 2025, 11:38:40 AM »
Going to leave this thread now, making me sad lol
I have it every year. Spend $40k for 30k MR, and other have 70k MR for $5k spend.

Offline menotyou

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Re: Credit Card Retention Bonuses
« Reply #7922 on: January 23, 2025, 12:58:16 PM »
Got on 3 business plats 150K points after spending 15K.
Chat or phone? any specific language used?

Offline 1najol1

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Re: Credit Card Retention Bonuses
« Reply #7923 on: January 27, 2025, 12:35:59 AM »
Chat or phone? any specific language used?
On phone. Was really ready to downgrade my card and told them nothing special just that I wanted to downgrade unless they have me any offer.

Offline Sam Sam

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Re: Credit Card Retention Bonuses
« Reply #7924 on: January 28, 2025, 03:28:26 PM »
Business Platinum - 40k for 10k spend (via chat).

Offline gesrapk

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Re: Credit Card Retention Bonuses
« Reply #7925 on: January 28, 2025, 05:43:31 PM »
Got nothing after talking to several CSRs about my Amex Marriott Brilliant. Granted, I don't use the card much.

Offline yitzyul

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Re: Credit Card Retention Bonuses
« Reply #7926 on: January 30, 2025, 11:40:28 AM »
I tried cancelling or downgrading my Amex Bus Plat, and they told me I got an offer on April 2024 and that if I don't keep card open for 12 months they will claw back that offer. I used to only have to wait a few months, dont remember a 12 month....
« Last Edit: January 30, 2025, 11:43:39 AM by yitzyul »

Offline Euclid

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Re: Credit Card Retention Bonuses
« Reply #7927 on: January 30, 2025, 11:41:42 AM »
I tried cancelling or downgrading my Amex Bus Plat, and they told me I got an offer on April 2024 and that if I don't keep card open for 12 months they will claw back that offer.
IS that new?
That they threaten this? No. They don't always enforce it though.

Online Aviw

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Re: Credit Card Retention Bonuses
« Reply #7928 on: February 04, 2025, 11:12:28 AM »
Anyone got anything for CSR?
Got $150 statement credit today

Offline egzactly

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Re: Credit Card Retention Bonuses
« Reply #7929 on: February 04, 2025, 01:38:36 PM »
biz plat: 15k MR after $5k spend

spent around $275k across all cards past year