Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 2293601 times)

Online yawn

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Re: Credit Card Retention Bonuses
« Reply #7940 on: April 01, 2025, 09:35:15 PM »
Cap1 Venture X. Nothing. And no downgrade option.

Offline Shmiel s

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Re: Credit Card Retention Bonuses
« Reply #7941 on: April 02, 2025, 12:44:16 AM »
I was offered $150 by one agent. Called another one on a different day and got nothing. Asked to cancel this useless card. Even with $150, it isn't worth it anymore.
What has changed?

Offline shmooz

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Re: Credit Card Retention Bonuses
« Reply #7942 on: April 09, 2025, 10:44:23 AM »
Alaska $175 credit for $1500 spend, I took it

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Re: Credit Card Retention Bonuses
« Reply #7943 on: April 10, 2025, 04:09:45 AM »
Amex business platinum 15k spending for 100k points

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Re: Credit Card Retention Bonuses
« Reply #7944 on: April 10, 2025, 10:27:10 AM »
Amex business platinum 15k spending for 100k points
fantastic
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Offline shmoe joe

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Re: Credit Card Retention Bonuses
« Reply #7945 on: April 10, 2025, 11:56:09 AM »
I called amex to close my account. I was told by the rep that since I accepted a retention offer last year in May if I close my Amax platinum business before the years up I may get Claude back on the bonus points maybe even on all my points and they might close down all my account. Does anyone have any experience with closing before the year mark on a retention offer?
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Offline shmooz

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Re: Credit Card Retention Bonuses
« Reply #7946 on: April 10, 2025, 12:20:28 PM »
I called amex to close my account. I was told by the rep that since I accepted a retention offer last year in May if I close my Amax platinum business before the years up I may get Claude back on the bonus points maybe even on all my points and they might close down all my account. Does anyone have any experience with closing before the year mark on a retention offer?

Yes I believe you need to wait for the year to be up otherwise they may claw it back, i dont know about closing all your accounts, that doesnt make sense. why not wait?

Offline shmoe joe

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Re: Credit Card Retention Bonuses
« Reply #7947 on: April 10, 2025, 12:44:19 PM »
Yes I believe you need to wait for the year to be up otherwise they may claw it back, i dont know about closing all your accounts, that doesnt make sense. why not wait?
Because my annual fee was posted 30 days ago today is my last day to get away of paying annual fee. Anyone heard of them taking away “all” points or just the retention bonus points?
give some love (likes) to a brother!

Offline shmoe joe

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Re: Credit Card Retention Bonuses
« Reply #7948 on: April 10, 2025, 02:01:48 PM »
Because my annual fee was posted 30 days ago today is my last day to get away of paying annual fee. Anyone heard of them taking away “all” points or just the retention bonus points?
bump
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Offline Shmelly

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Re: Credit Card Retention Bonuses
« Reply #7949 on: May 04, 2025, 03:50:10 PM »
Citi AA biz card, $99 statement credit (covers annual fee) after spending $99. 2nd year in a row.
You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. - Dr. Seuss

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Re: Credit Card Retention Bonuses
« Reply #7950 on: May 04, 2025, 07:41:06 PM »
Citi AA biz card, $99 statement credit (covers annual fee) after spending $99. 2nd year in a row.
Is this a (common) offer only for the biz version?

Offline gmd

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Re: Credit Card Retention Bonuses
« Reply #7951 on: May 05, 2025, 12:23:05 AM »
Citi AA biz card, $99 statement credit (covers annual fee) after spending $99. 2nd year in a row.

 What number did you call?

Offline Chester7

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Re: Credit Card Retention Bonuses
« Reply #7952 on: May 13, 2025, 12:55:00 PM »
CSP $50 statement credit.

Offline cgr

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Re: Credit Card Retention Bonuses
« Reply #7953 on: May 13, 2025, 02:15:08 PM »
Amex Hilton Aspire
10k points after spending $1k
 >:(

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Re: Credit Card Retention Bonuses
« Reply #7954 on: May 14, 2025, 06:16:40 PM »
Amex Hilton Aspire
10k points after spending $1k
 >:(
Chase Sapphire Reserve: $150 statement credit
Hyatt Consumer: $50 statement credit
Ink Cards: $0
United Cards: $0

Chase makes it so easy. Call took 5 minutes, and in that time the rep checked all my cards, without giving me speeches about the great benefits and what I'm utilizing or not utilizing.

Offline Chester7

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Re: Credit Card Retention Bonuses
« Reply #7955 on: May 14, 2025, 06:32:36 PM »


Chase makes it so easy. Call took 5 minutes, and in that time the rep checked all my cards, without giving me speeches about the great benefits and what I'm utilizing or not utilizing.
Yup! This took me about three minutes.

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Re: Credit Card Retention Bonuses
« Reply #7956 on: May 18, 2025, 03:02:36 PM »
Until when can I ask Amex for a retention bonus?

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Re: Credit Card Retention Bonuses
« Reply #7957 on: Today at 01:12:57 PM »
Chatted with Amex business platinum on 2 different cards for a retension bonus. Nothing.

Online EliJelly

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Re: Credit Card Retention Bonuses
« Reply #7958 on: Today at 03:01:07 PM »
Chatted with Amex business platinum on 2 different cards for a retension bonus. Nothing.

Spend amounts on those?