Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1850078 times)

Offline ShlockDoc

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Re: Credit Card Retention Bonuses
« Reply #2820 on: February 25, 2015, 05:49:23 PM »
Very difficult to keep going.. Blah blah.. Not able to fully utilize the benefits anymore blah blah.. Anyway to offset the costs/ make it more enticing.

OR just ask for the retention department. They know what your calling for

Very simple.  The reason for closing is the annual fee.  Do you have any available promotion to offset it? 

Offline ranhan429

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Re: Credit Card Retention Bonuses
« Reply #2821 on: February 25, 2015, 05:55:12 PM »
Very difficult to keep going.. Blah blah.. Not able to fully utilize the benefits anymore blah blah.. Anyway to offset the costs/ make it more enticing.

OR just ask for the retention department. They know what your calling for

Very simple.  The reason for closing is the annual fee.  Do you have any available promotion to offset it?
Great suggestions thanks!!
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #2822 on: February 25, 2015, 06:49:05 PM »
Called to close amex biz gold, was supposes to get prorated $130 offered $ 100 statement credit no spend required.

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #2823 on: February 25, 2015, 06:50:12 PM »
Anyone had luck with Citi AA executive getting the $450 annual fee waived ?

Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #2824 on: February 25, 2015, 09:15:00 PM »
Anyone had luck with Citi AA executive getting the $450 annual fee waived ?
Not possible.

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #2825 on: February 26, 2015, 08:23:48 PM »
Anybody have luck with retention for these:

Barclays Arrival World
Amex Business Gold Rewards
Amex Premier Rewards Gold
Amex Starwood Preferred Guest
Amex Delta Gold

The wiki hasn't been updated, so I wonder what the recent perks/bonuses have been.  Doing some spring cleaning if perks aren't worth it.  :D

Online TimT

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Re: Credit Card Retention Bonuses
« Reply #2826 on: February 27, 2015, 09:09:13 AM »
Anybody have luck with retention for these:

Barclays Arrival World
Amex Business Gold Rewards
Amex Premier Rewards Gold
Amex Starwood Preferred Guest
Amex Delta Gold

The wiki hasn't been updated, so I wonder what the recent perks/bonuses have been.  Doing some spring cleaning if perks aren't worth it.  :D
1.  Called Amex to cancel PRG,  got offered 5,000 points plus an additional 15,000 with 5k of spending in 3 months.

2.  Called Amex to cancel SPG, got offered 3,000 points.

3.  Called Chase to cancel UA Explorer, got offered $65 statement credit.

Online Alexsei

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Re: Credit Card Retention Bonuses
« Reply #2827 on: February 27, 2015, 09:23:01 AM »
Anybody have luck with retention for these:

Barclays Arrival World
Amex Business Gold Rewards
Amex Premier Rewards Gold
Amex Starwood Preferred Guest
Amex Delta Gold

The wiki hasn't been updated, so I wonder what the recent perks/bonuses have been.  Doing some spring cleaning if perks aren't worth it.  :D

Barclays Arrival World = AF Refund
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ

Offline sruly

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Re: Credit Card Retention Bonuses
« Reply #2828 on: February 27, 2015, 12:12:30 PM »
Business platinum -  $150 credit OR 15,000 points

PRG - $75 today and $75 after spending $1500 in 60 days OR 5,000 points today and 15,000 after spending $3000 in 60 days

Took the points option for both.

Online TimT

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Re: Credit Card Retention Bonuses
« Reply #2829 on: February 27, 2015, 12:29:58 PM »
Business platinum -  $150 credit OR 15,000 points

PRG - $75 today and $75 after spending $1500 in 60 days OR 5,000 points today and 15,000 after spending $3000 in 60 days

Took the points option for both.
All on 1st try ?

Offline yls2011

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Re: Credit Card Retention Bonuses
« Reply #2830 on: February 27, 2015, 01:16:37 PM »
Citi AA Exec- offered 1000 AA miles each month that I spend more than $1000 for the next 16 months- declined.
Chase BA- 9000 avios for $1500 spend in 3 months.
Chase United Explorer- 2 club passes- declined.

Offline sruly

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Re: Credit Card Retention Bonuses
« Reply #2831 on: February 27, 2015, 02:01:10 PM »
All on 1st try ?
yes
1 phone call but had to be transferred to personal cs for the prg

Offline Chapshnell

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Re: Credit Card Retention Bonuses
« Reply #2832 on: February 27, 2015, 02:08:13 PM »
Citi AA Exec- offered 1000 AA miles each month that I spend more than $1000 for the next 16 months- declined.
Chase BA- 9000 avios for $1500 spend in 3 months.
Chase United Explorer- 2 club passes- declined.

friend got this yesterday too

Offline davidch

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Re: Credit Card Retention Bonuses
« Reply #2833 on: February 27, 2015, 02:49:46 PM »
Just got my annual fee on my Amex gold card? What's the best way to avoid it?

Online TimT

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Re: Credit Card Retention Bonuses
« Reply #2834 on: February 27, 2015, 02:50:39 PM »
Has anyone ever gotten more than 9k avios ?

Offline Oceanblue

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Re: Credit Card Retention Bonuses
« Reply #2835 on: February 27, 2015, 03:00:50 PM »
Just got my annual fee on my Amex gold card? What's the best way to avoid it?

1.  Called Amex to cancel PRG,  got offered 5,000 points plus an additional 15,000 with 5k of spending in 3 months.

For my PRG, last week they offered me 10,000 plus 5,000 with $2,000 spend in 3 months.

They said they couldnt waive the AF, but offered points to make it up

Offline davidch

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Re: Credit Card Retention Bonuses
« Reply #2836 on: February 27, 2015, 03:02:49 PM »
They said they couldnt waive the AF, but offered points to make it up

Thanks a lot!

When you ask them to waive or what reasoning is best to give ?

Offline Oceanblue

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Re: Credit Card Retention Bonuses
« Reply #2837 on: February 27, 2015, 06:13:17 PM »
Thanks a lot!

When you ask them to waive or what reasoning is best to give ?

I was going to cancel because of the AF. They offered that bonus to me to keep the card open and spend, but said they could not waive the AF

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #2838 on: February 27, 2015, 09:05:49 PM »
Thanks all!  So how often should one call for retention perks to maximize the potential bonuses?  Seems like others are doing it more often than when the AF is to be applied. 

Offline Kabrams1618

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Re: Credit Card Retention Bonuses
« Reply #2839 on: March 05, 2015, 09:54:03 PM »
I have both the hyatt card and the united explorers card up for first year annual fees.  Should i call separately for retention bonuses for each card or call and ask about both cards at the same time.