Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820981 times)

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2900 on: March 15, 2015, 01:20:07 PM »
Lol, but this is my take:
Hey, if it means they'll give more MR, I'll do the same & get it credited back.

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2901 on: March 17, 2015, 06:17:40 PM »
AF for Open and Starwood just came- I called Amex and Starwood they said they cannot do anything and Gold they would downgrade me to Green but would not give me the signup bonus? They also said I could upgrade to platinum and then get the signup bonus- If I cancel after I get the bonus is there a problem with that?
Have people had success with getting these fees waived?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2902 on: March 17, 2015, 06:20:27 PM »
AF for Open and Starwood just came- I called Amex and Starwood they said they cannot do anything and Gold they would downgrade me to Green but would not give me the signup bonus? They also said I could upgrade to platinum and then get the signup bonus- If I cancel after I get the bonus is there a problem with that?
Have people had success with getting these fees waived?
People have gotten 3k SPG to keep Starwood open.

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2903 on: March 17, 2015, 08:30:06 PM »
People have gotten 3k SPG to keep Starwood open.
Strategy? Threaten to close the card and HUCA?
Gold business?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2904 on: March 17, 2015, 09:08:29 PM »
Strategy? Threaten to close the card and HUCA?
Gold business?
I didn't threaten, I HUCA'd.
Haven't had luck with biz gold but others have.
After multiple HUCA'S I received 10000 MR for keeping Amex gold business open

Offline Alexsei

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Re: Credit Card Retention Bonuses
« Reply #2905 on: March 17, 2015, 09:41:58 PM »
Any success for BA for 3rd year?
Got 9k for 2nd year no luck so far for 3rd
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Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #2906 on: March 17, 2015, 11:37:27 PM »
Any success for BA for 3rd year?
Got 9k for 2nd year no luck so far for 3rd
Churn after getting the 9k bonus in yr 2. I wish you luck!

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2907 on: March 18, 2015, 08:52:21 AM »
I didn't threaten, I HUCA'd.
Haven't had luck with biz gold but others have.
If they will not give me anything or even if they would, is there a problem upgrading to the platinum, get the signup bonus and then downgrade to the green? All should be with no credit pulls

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #2908 on: March 18, 2015, 09:47:43 AM »
My wife and I both had annual fee hit for Citi AA Platinum. Called up and within minutes (2 separate phone calls), they offered both of us $95 statement credit and 1,000 bonus points for each month that we spend at least $1,000 (16 month promo). No effort whatsoever.

Called for retention bonus on the Chase Hyatt as well, and got 5,000 bonus points to keep card (again, both me and my wife). They didn't want to waive the AF but had no problem selling our anniversary nights to recoup the cost of the AF.

Offline avremie

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Re: Credit Card Retention Bonuses
« Reply #2909 on: March 18, 2015, 12:26:03 PM »
Spg wouldn't give me anything tried chat and calls same thing last year.

Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #2910 on: March 18, 2015, 01:29:50 PM »
Spg wouldn't give me anything tried chat and calls same thing last year.
They've become so stingy. Just 3 years I used to manufacture call 10k Spg a year.
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Offline WhiteWolf

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Re: Credit Card Retention Bonuses
« Reply #2911 on: March 19, 2015, 04:22:15 PM »
+1 I called and chatted at least 20 times SPG biz and personal, No luck :-(

Offline knowitall

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Re: Credit Card Retention Bonuses
« Reply #2912 on: March 19, 2015, 05:39:06 PM »
+1 I called and chatted at least 20 times SPG biz and personal, No luck :-(
+1
No luck either with Spg biz today

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2913 on: March 20, 2015, 12:31:58 AM »
 AF for gold business- they wouldnt wave it but said, I could upgrade to platinum and then get the signup bonus- Can I upgrade (with no pull) get the bonus and then downgrade to the green? is there a problem with that? Anyone do that before?

Offline srf60

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Re: Credit Card Retention Bonuses
« Reply #2914 on: March 20, 2015, 01:26:45 AM »
Once called amex to close my plat because of the big AF, was told I should pay the $450 and will get a $400 statement credit. I paid and the credit posted within a few days.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2915 on: March 20, 2015, 01:29:30 AM »
Once called amex to close my plat because of the big AF, was told I should pay the $450 and will get a $400 statement credit. I paid and the credit posted within a few days.
Cool. How long ago ?

Offline srf60

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Re: Credit Card Retention Bonuses
« Reply #2916 on: March 20, 2015, 01:30:07 AM »
About 2 years

Offline srf60

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Re: Credit Card Retention Bonuses
« Reply #2917 on: March 20, 2015, 01:37:57 AM »
I have not seen anyone mention such a bonus. Intresting..( no, I did not go through this whole thread now....)
When I asked for it next year, I was told that i have gotten that "loyalty bonus"  already ,and can't receive it every year.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2918 on: March 20, 2015, 07:13:23 AM »
AF for gold business- they wouldnt wave it but said, I could upgrade to platinum and then get the signup bonus-
How much - 30k?

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2919 on: March 20, 2015, 09:19:01 AM »
AF for gold business- they wouldnt wave it but said, I could upgrade to platinum and then get the signup bonus- Can I upgrade (with no pull) get the bonus and then downgrade to the green? is there a problem with that? Anyone do that before?
I don't think it is a signup bonus per se, rather it is just a bonus for upgrading.
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