Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1843889 times)

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #3280 on: June 15, 2015, 07:15:00 PM »
Plat Personal:
1. $200 no spend
2. 5k MR no spend + 15k MR for $3k spend in 60 days
3. 5k MR no spend + 10k MR for $2k spend in 60 days
4. downgrade to PRG (I already have), Gold, or Green

#2 looks to be the best option of the 4, and since I will be getting the $200 airline credit next year as well, I'd say that it's an overall good trade off.  Anybody else get this or better?
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Offline David Smith

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Re: Credit Card Retention Bonuses
« Reply #3281 on: June 15, 2015, 08:08:59 PM »
Quote from: princea143 on June 15, 2015, 07:15:00 PM
Plat Personal:
1. $200 no spend
2. 5k MR no spend + 15k MR for $3k spend in 60 days
3. 5k MR no spend + 10k MR for $2k spend in 60 days
4. downgrade to PRG (I already have), Gold, or Green

#2 "looks" to be the best option of the 4, and since I will be getting the $200 airline credit next year as well, I'd say that it's an overall good trade off.  Anybody else get this or better?
For anyone on ddf, an extra grand should be no big deal. So what's even the shailah?
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3282 on: June 15, 2015, 09:40:34 PM »
Quote from: Freddie on June 15, 2015, 05:50:00 PM
I got the AF waived for Ink Plus without any effort at all. This was for my SECOND year of the card though. I wonder if people are talking about trying to get the AF waived on a brand new card?
Is it easier to get a retention bonus on a card that's been open longer?
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Offline Josef.koney

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Re: Credit Card Retention Bonuses
« Reply #3283 on: June 15, 2015, 10:06:08 PM »
Was first offered 3000 points to keep spg open when I said not enough they offered 6000. Btw if I want to close it now anyway.... would there be any problems?
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3284 on: June 15, 2015, 10:25:03 PM »
Quote from: Josef.koney on June 15, 2015, 10:06:08 PM
Btw if I want to close it now anyway.... would there be any problems?
Once the points are in your account you're fine.
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Offline maxie m

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Re: Credit Card Retention Bonuses
« Reply #3285 on: June 15, 2015, 11:32:52 PM »
The first number offered in the wiki for amex isn't retention its plat cs
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Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #3286 on: June 15, 2015, 11:48:30 PM »
Quote from: maxie m on June 15, 2015, 11:32:52 PM
The first number offered in the wiki for amex isn't retention its plat cs

Really?  They said they were retention dept  ??? 

Update: It is CS once retention closes 11pm EST.  Open again 8am EST
« Last Edit: June 15, 2015, 11:53:46 PM by princea143 »
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Offline maxie m

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Re: Credit Card Retention Bonuses
« Reply #3287 on: June 15, 2015, 11:52:40 PM »
Quote from: princea143 on June 15, 2015, 11:48:30 PM
Really?  They said they were retention dept  ???
just called now, they told me I reached plat cs and that they can't transfer me to retention as they are closed now
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3288 on: June 15, 2015, 11:53:43 PM »
Quote from: princea143 on June 15, 2015, 11:48:30 PM
Really?  They said they were retention dept  ???
Sneaky bast*rds 😂
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Offline maxie m

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Re: Credit Card Retention Bonuses
« Reply #3289 on: June 15, 2015, 11:55:18 PM »
Quote from: princea143 on June 15, 2015, 11:48:30 PM
Really?  They said they were retention dept  ??? 

Update: It is CS once retention closes 11pm EST.  Open again 8am EST
got it, thanks
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Offline srf60

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Re: Credit Card Retention Bonuses
« Reply #3290 on: June 16, 2015, 04:38:49 PM »
Quote from: princea143 on June 15, 2015, 07:15:00 PM
Plat Personal:
1. $200 no spend
2. 5k MR no spend + 15k MR for $3k spend in 60 days
3. 5k MR no spend + 10k MR for $2k spend in 60 days
4. downgrade to PRG (I already have), Gold, or Green

#2 looks to be the best option of the 4, and since I will be getting the $200 airline credit next year as well, I'd say that it's an overall good trade off.  Anybody else get this or better?
They just offered me even less:
1. $100 no spend
2 5k MR no spend + 10k for $2k spend
3. Downgrade....
Said will call back ( huca.....)
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Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #3291 on: June 16, 2015, 04:45:33 PM »
Quote from: srf60 on June 16, 2015, 04:38:49 PM
They just offered me even less:
1. $100 no spend
2 5k MR no spend + 10k for $2k spend
3. Downgrade....
Said will call back ( huca.....)

Number 2 is definitely the best IMO.
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Offline srf60

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Re: Credit Card Retention Bonuses
« Reply #3292 on: June 16, 2015, 06:54:18 PM »
Quote from: benjie1305 on June 16, 2015, 04:45:33 PM
Number 2 is definitely the best IMO.
Thought so too, but will huca first.thx
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Offline maxie m

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Re: Credit Card Retention Bonuses
« Reply #3293 on: June 16, 2015, 08:11:22 PM »
7k spg personal
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3294 on: June 16, 2015, 08:22:36 PM »
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Offline maxie m

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Re: Credit Card Retention Bonuses
« Reply #3295 on: June 16, 2015, 08:24:02 PM »
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3296 on: June 16, 2015, 08:33:41 PM »
Quote from: maxie m on June 16, 2015, 08:24:02 PM
nada
Sounds like theyre giving everyone bigger bonuses than in the past. Maybe they have extra points lying around now that its only one signup bonus per person  ;)
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Offline 12HRS

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Re: Credit Card Retention Bonuses
« Reply #3297 on: June 16, 2015, 10:27:42 PM »
Quote from: Jm1248 on June 16, 2015, 08:33:41 PM
Sounds like theyre giving everyone bigger bonuses than in the past. Maybe they have extra points lying around now that its only one signup bonus per person  ;)

or because the AF is going up
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Offline elya

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Re: Credit Card Retention Bonuses
« Reply #3298 on: June 17, 2015, 12:55:44 AM »
I tried twice today, offered a measly 500 points plus another 1k for 1k spend. And by the way he mentioned to me that they are only 40 people working in the department!
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Offline maxie m

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Re: Credit Card Retention Bonuses
« Reply #3299 on: June 17, 2015, 01:03:06 AM »
Quote from: 12HRS on June 16, 2015, 10:27:42 PM
or because the AF is going up
he did mention that annual fee was approaching and had something to do with the retention offers being offered
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