Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1062028 times)

Offline Azis Papa

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Re: Credit Card Retention Bonuses
« Reply #4095 on: October 28, 2015, 10:33:48 AM »
If you were going to take a pull to get CL why not just open a new card and get your CL on that?
Its not worth a pull, let it go
Makes sense.  Thanks guys.

Online Hershelsdeals

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Re: Credit Card Retention Bonuses
« Reply #4096 on: October 28, 2015, 11:37:40 AM »
Chase ink, received a $95 statement credit

Offline lunatic

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Re: Credit Card Retention Bonuses
« Reply #4097 on: October 28, 2015, 11:40:11 AM »
Chase ink, received a $95 statement credit
Do you do any non bonus spend? I do mostly bonus and could not get a credit after  lots of HUCA

Online Hershelsdeals

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Re: Credit Card Retention Bonuses
« Reply #4098 on: October 28, 2015, 11:50:16 AM »
Do you do any non bonus spend? I do mostly bonus and could not get a credit after  lots of HUCA
Yes I do not understand, I did not have to hookah at all

Offline lunatic

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Re: Credit Card Retention Bonuses
« Reply #4099 on: October 28, 2015, 11:53:28 AM »
Yes I do not understand, I did not have to hookah at all
Maybe I should have offered some hookah

Offline David Smith

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Re: Credit Card Retention Bonuses
« Reply #4100 on: October 28, 2015, 11:54:04 AM »
Maybe I should have offered some hookah
It all depends on what you put inside.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #4101 on: October 28, 2015, 09:36:27 PM »
Data Point:

IB - $95 credit 1st try with over $50k worth of MS and normal spend (but mostly MS  ;D)

Citi AA Plat - Standard retention: $95 credit after $95 spend + 1 extra AA per $1 for spending $1k every month for 16 months.  2nd try and $1k+ spend/monthly just for the same promo from last year. 

I'd also like to note that during the 1st and 2nd try, it seemed like CS was going by a script.  When they ask you if you are looking to cancel your card, and you say no, but..., they then would somehow not have any promotions for you.  They also would say that the retention department is only available if you want to cancel your card and "it would likely be canceled immediately.  haha But on my HUCA, when the same thing happened, I said, "I'm thinking about canceling or how do I cancel and how does it work, that's when miraculously, retention promos came out.  The 2nd CS was somewhat hinting that you have to ask this question for me to access retention bonuses.   

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4102 on: October 29, 2015, 05:16:55 AM »
Data Point:

IB - $95 credit 1st try with over $50k worth of MS and normal spend (but mostly MS  ;D)

Citi AA Plat - Standard retention: $95 credit after $95 spend + 1 extra AA per $1 for spending $1k every month for 16 months.  2nd try and $1k+ spend/monthly just for the same promo from last year. 

I'd also like to note that during the 1st and 2nd try, it seemed like CS was going by a script.  When they ask you if you are looking to cancel your card, and you say no, but..., they then would somehow not have any promotions for you.  They also would say that the retention department is only available if you want to cancel your card and "it would likely be canceled immediately.  haha But on my HUCA, when the same thing happened, I said, "I'm thinking about canceling or how do I cancel and how does it work, that's when miraculously, retention promos came out.  The 2nd CS was somewhat hinting that you have to ask this question for me to access retention bonuses.

 Retention means just that . They are offering you a bonus because you are considering closing card , not because you are handsome .
IIRC Almost all CC issuers want you to use the words " I am considering closing " and some will repeat
and ask you to agree on the recorded line that you accept the terms and will not be closing
the card .

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4103 on: October 29, 2015, 05:56:57 AM »
I had a couple of times  with  a Chase rep that said that he ll close the card for me no need to transfer.

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4104 on: October 29, 2015, 06:06:54 AM »
I had a couple of times  with  a Chase rep that said that he ll close the card for me no need to transfer.

You have to say you are " considering " closing . Not intent on ! Then ask for retention dept
if they don't automatically transfer you .

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4105 on: October 29, 2015, 10:40:15 AM »
You have to say you are " considering " closing . Not intent on ! Then ask for retention dept
if they don't automatically transfer you .
Tried that as well, didn't help rep said no one to transfer to  he will take care of it , if I want to.cancel he will do it if not I have to pay AF.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4106 on: October 29, 2015, 11:21:55 AM »
Tried that as well, didn't help rep said no one to transfer to  he will take care of it , if I want to.cancel he will do it if not I have to pay AF.
I usually say I want to cancel and then they are required to ask why. So I say af... can I get some kind of retention to offset the fee. If they say no, hang up

Offline pixi

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Re: Credit Card Retention Bonuses
« Reply #4107 on: October 29, 2015, 12:14:39 PM »
Got 25k retention bonus on my PRG.
money doesn't talk......      it SCREAMS !

Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #4108 on: October 29, 2015, 12:21:42 PM »
One CS told me I cant offer you anything until you say I want to cancel

Offline pixi

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Re: Credit Card Retention Bonuses
« Reply #4109 on: October 29, 2015, 12:25:13 PM »
One CS told me I cant offer you anything until you say I want to cancel
Everybody says something different
money doesn't talk......      it SCREAMS !