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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1848382 times)

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #4240 on: November 19, 2015, 03:30:54 PM »
Quote from: avadah on November 19, 2015, 03:23:54 PM
Do Chase reps have any say in the matter or is it all what the computer says? I called about several cards. Some had a bonus and on the others she would say "It says here I should reinforce the benefits".

very hard question-- at one time I thought they just read from the screen - but slowly I have changed my mind as I think they have some discretion or some just do not look deep enuf -- called 6-8 times last 2 weeks on ink got nothing - not even spend 5k get 10k--- yesterday got $95 fee back on one ink 
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Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4241 on: November 19, 2015, 03:32:33 PM »
Quote from: SPLP on November 19, 2015, 03:30:54 PM
very hard question-- at one time I thought they just read from the screen - but slowly I have changed my mind as I think they have some discretion or some just do not look deep enuf -- called 6-8 times last 2 weeks on ink got nothing - not even spend 5k get 10k--- yesterday got $95 fee back on one ink 
IP or IB?
Quote from: CS91 on November 19, 2015, 03:30:14 PM
Too lazy to call now. Want to ask for me too while you're on the phone with them?  :D
Sure. PM me your info.
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4242 on: November 19, 2015, 03:33:07 PM »
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Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #4243 on: November 19, 2015, 03:39:46 PM »
Quote from: avadah on November 19, 2015, 03:32:33 PM
IP or IB?Sure. PM me your info.

plus - bold got 6 months ago 95 af returned

on plus first told me to down grade and would get fee back that i paid -- " less 24 cents a day"-- never heard that b4 -told me down grade do not get full fee back --told her to look further -she found the 95 that the other 6-8 csr could not see
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4244 on: November 22, 2015, 04:42:59 PM »
Ink card got $95 statement credit on second try, first try rep said no offer available, second try offered statement credit right away.
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Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4245 on: November 22, 2015, 05:09:49 PM »
Quote from: eli1571 on November 22, 2015, 04:42:59 PM
Ink card got $95 statement credit on second try, first try rep said no offer available, second try offered statement credit right away.
Which ink card? How long did you wait between calls. The reps told me that the offers are always changing so I should keep calling.
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Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4246 on: November 23, 2015, 12:39:13 AM »
Quote from: SPLP on November 19, 2015, 03:39:46 PM
plus - bold got 6 months ago 95 af returned

on plus first told me to down grade and would get fee back that i paid -- " less 24 cents a day"-- never heard that b4 -told me down grade do not get full fee back --told her to look further -she found the 95 that the other 6-8 csr could not see
Very interesting, always thought it was set in stone based on what the system generates.
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4247 on: November 23, 2015, 09:05:32 AM »
Quote from: avadah on November 22, 2015, 05:09:49 PM
Which ink card? How long did you wait between calls. The reps told me that the offers are always changing so I should keep calling.
1.5 weeks
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Offline Amusch

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Re: Credit Card Retention Bonuses
« Reply #4248 on: November 24, 2015, 09:48:16 AM »
Just called for mine and my wife's AAviator card (we applied last Dec right before USAirways card disappeared).
My card they refunded AF, wife's they refunded AF, then added (for good measure) a 30K bonus if I can hit 2500 spend each of the next six months (which I probably cannot).
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Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #4249 on: November 24, 2015, 10:36:16 AM »
Got offered 5000 HH to keep Reserve card open and spend $1,500 in three months.
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Quaerite et Invenietis.

Offline Kabrams1618

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Re: Credit Card Retention Bonuses
« Reply #4250 on: November 24, 2015, 10:51:05 AM »
Barclay artival plus up for af.  First year got af waived.  This is second af.  Does anyone have luck for second af?  If not if i downgrade do I get  the sign up bonus.  Is there another barclay card worth moving my credit limit to if i close it.  Will i get the sign up bonus?
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Online LoLo

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Re: Credit Card Retention Bonuses
« Reply #4251 on: November 24, 2015, 11:05:45 AM »
Quote from: Kabrams1618 on November 24, 2015, 10:51:05 AM
Barclay artival plus up for af.  First year got af waived.  This is second af.  Does anyone have luck for second af?
I've had luck, but they're very very tough lately.
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Offline Kabrams1618

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Re: Credit Card Retention Bonuses
« Reply #4252 on: November 30, 2015, 11:57:55 PM »
Any recent luck on a recention bonus on ba after the first year?
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Online LoLo

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Re: Credit Card Retention Bonuses
« Reply #4253 on: December 01, 2015, 12:23:49 AM »
Quote from: Kabrams1618 on November 30, 2015, 11:57:55 PM
Any recent luck on a recention bonus on ba after the first year?
Not for me so far, multiple HUCAs.
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Offline Ryan the Yid

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Re: Credit Card Retention Bonuses
« Reply #4254 on: December 01, 2015, 12:56:27 AM »
Just got offered $63 statement credit and 5000 miles on Delta. They didn't want to offer me anything however I blamed it on the fact that merchants don't like Amex.
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Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #4255 on: December 01, 2015, 12:43:44 PM »
No dice on Marriott, United or BA.   AF due 1/1 -- do ppl generally have more luck once the AF already hits? 
« Last Edit: December 01, 2015, 01:29:05 PM by Dave A »
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4256 on: December 01, 2015, 01:21:55 PM »
Anyone have success with retention offer for first year of Citi Hilton Reserve?
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4257 on: December 01, 2015, 09:11:49 PM »
Quote from: Dave A on December 01, 2015, 12:43:44 PM
No dice on Marriott, United or BA.   AF due 1/1 -- do ppl generally have more luck once the AF already hits?
Ymmv. Try again in every week or 2
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Offline Marko Rubio

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Re: Credit Card Retention Bonuses
« Reply #4258 on: December 01, 2015, 09:21:50 PM »
anyone here got luck for a retention bonus the first year for bcp or edp? I called few times but they say because I got singup bonus they cant give me anything more
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Do u have any different idea for a signature?

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4259 on: December 02, 2015, 08:47:27 AM »
gonna be a busy day
just got hit with the AF for CSP (update: downgraded to freedom), United, and Hyatt
« Last Edit: December 02, 2015, 09:15:07 AM by dealfinder85 »
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