Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820042 times)

Offline Shmulie

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1529
  • Total likes: 526
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: Brooklyn
Re: Credit Card Retention Bonuses
« Reply #4280 on: December 03, 2015, 04:03:26 PM »
Just called Barclays for the Arrival+ and AAdvantage

Couldn't get anything for the Arrival+ they said they are no longer able to give anything for it.
HUCA?

They waived the AF on the AAdvantage card and offered to give me a credit line increase with no hard pull.

Just spent 20 minutes on the phone with them trying to convince them to waive the annual fee or give me some points
they wouldn't budge only offered to check for a credit limit increase with a SP

Offline Chapshnell

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 4818
  • Total likes: 275
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
  • Location: BP
  • Programs: Delta Skypesos, AA Shilling, AS Pounds.
Re: Credit Card Retention Bonuses
« Reply #4281 on: December 03, 2015, 04:06:24 PM »
Called for retention on the CSP. Was told no. & then no again :)

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13121
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4282 on: December 03, 2015, 04:10:30 PM »
Called for retention on the CSP. Was told no. & then no again :)
And then?
Quaerite et Invenietis.

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4283 on: December 03, 2015, 05:29:59 PM »
+1!

Can you use it for yourself, 24 months later (or not)?

Referral links die after a few months.

Offline David Smith

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2015
  • Posts: 8075
  • Total likes: 212
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4284 on: December 03, 2015, 05:33:13 PM »
+1!

Can you use it for yourself, 24 months later (or not)?
Who's waiting 24 months? (People have referred themselves for inks. 70k signup. )
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12861
  • Total likes: 3316
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Credit Card Retention Bonuses
« Reply #4285 on: December 03, 2015, 05:44:12 PM »
Who's waiting 24 months? (People have referred themselves for inks. 70k signup. )
Hence the "or not" :)
Workflowy. You won't know what you're missing until you try it.

Offline Chapshnell

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 4818
  • Total likes: 275
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
  • Location: BP
  • Programs: Delta Skypesos, AA Shilling, AS Pounds.
Re: Credit Card Retention Bonuses
« Reply #4286 on: December 03, 2015, 06:04:29 PM »

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4287 on: December 03, 2015, 06:10:25 PM »

Offline Shmulie

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1529
  • Total likes: 526
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: Brooklyn
Re: Credit Card Retention Bonuses
« Reply #4288 on: December 03, 2015, 07:13:12 PM »
Did anyone have any luck with getting the Arrival+ AF waived through SM?

Offline unavailable

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2013
  • Posts: 545
  • Total likes: 20
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: bp
Re: Credit Card Retention Bonuses
« Reply #4289 on: December 03, 2015, 07:27:01 PM »
Did anyone have any luck with getting the Arrival+ AF waived through SM?
My luck was over the phone. I downgraded and asked for the fee to be reversed. After a few days when the money didn't post I called again, they promised within 24hrs. When it didn't happen I called again. Later I was reimbursed 3x

Offline Shmulie

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1529
  • Total likes: 526
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: Brooklyn
Re: Credit Card Retention Bonuses
« Reply #4290 on: December 04, 2015, 12:47:21 PM »
My luck was over the phone. I downgraded and asked for the fee to be reversed. After a few days when the money didn't post I called again, they promised within 24hrs. When it didn't happen I called again. Later I was reimbursed 3x
oh wow but I mean without downgrading it

Online elya

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2378
  • Total likes: 96
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4291 on: December 08, 2015, 07:56:39 AM »
Having trouble getting Barclays to refund the af on the M&M card, any ideas? The card is open for a little over 3 months.

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4292 on: December 08, 2015, 08:04:25 AM »
Having trouble getting Barclays to refund the af on the M&M card, any ideas? The card is open for a little over 3 months.

Ask for an account specialist.

Online elya

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2378
  • Total likes: 96
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4293 on: December 08, 2015, 08:08:40 AM »
Ask for an account specialist.
Spoken with 3 already.

Online elya

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2378
  • Total likes: 96
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4294 on: December 08, 2015, 08:22:51 AM »
They keep telling me the system wont let them transfer me to the retention dept, as I dont have any retention offer available.

Offline eliraps

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2010
  • Posts: 889
  • Total likes: 16
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: ORD
Re: Credit Card Retention Bonuses
« Reply #4295 on: December 08, 2015, 04:45:17 PM »
Just got a whole bunch of AF on amex cards.
what's the best way to ask for retention bonus, phone, chat or SM?
Also, anyone not mind posting examples of what they wrote to amex that elicited a positive response?

Offline MosheD

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2011
  • Posts: 2275
  • Total likes: 40
  • DansDeals.com Hat Tips 3
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4296 on: December 10, 2015, 10:13:01 AM »
Not that I ever took advantage of it, bit IMHO Citi retention is great. On exec card was just offered 15k/5k spend right off the bat. I would of considered if they prorated...(It is day 35/37).
But anybody who has expensive Citi cards should call. even just a couple of months in

Offline Yehuda25

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 6069
  • Total likes: 78
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4297 on: December 10, 2015, 07:08:13 PM »
Not that I ever took advantage of it, bit IMHO Citi retention is great. On exec card was just offered 15k/5k spend right off the bat. I would of considered if they prorated...(It is day 35/37).
But anybody who has expensive Citi cards should call. even just a couple of months in
Steep AF ($450) just for lounge access....
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Yehuda25

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 6069
  • Total likes: 78
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4298 on: December 10, 2015, 07:08:49 PM »
has anyone got a decent retention offer on the $95 a year AA biz card?  (first year waived AF)
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Mendelssohn

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Sep 2015
  • Posts: 672
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: North Texas
Re: Credit Card Retention Bonuses
« Reply #4299 on: December 10, 2015, 07:24:02 PM »
has anyone got a decent retention offer on the $95 a year AA biz card?  (first year waived AF)

Last week I was offered 1K miles for $1k+ spending each of the next 16 months. I was also offered a $100 credit for 3 months of $1K+ spending. I accepeted the miles. I was going to close it, but I get the 5% bonus 1 last time and since I put over $30K on this card, also got a $99 companion certificate.

I was also offered 15/$5K on my Exec after about a month last summer.