Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1853692 times)

Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #4380 on: December 29, 2015, 02:10:47 AM »

I hope you got the extra points first.

Its very uncommon to get a retention for any SW card..

I did. I'm wondering if they will claw them back. If not, good. If they do, that's still fair.

Offline Luvtotravel

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Re: Credit Card Retention Bonuses
« Reply #4381 on: December 29, 2015, 10:56:06 PM »
what can i downgrade my spg personal to?
Don't wait for the perfect moment; take the moment and make it perfect.

Offline Venilla

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Re: Credit Card Retention Bonuses
« Reply #4382 on: December 29, 2015, 11:54:46 PM »
I hope you got the extra points first.

Its very uncommon to get a retention for any SW card..
I was just offer last night a $35 statement credit (on the plus).
I like vanilla but my name is Venilla.

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #4383 on: December 30, 2015, 12:02:16 AM »
I hope you got the extra points first.

Its very uncommon to get a retention for any SW card..

I got an extra 3K points in addition to the anniversary bonus of 6K. 9K SW points worth around $180. I kept the card open

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4384 on: December 30, 2015, 06:18:03 PM »
Is the retention bonus considered a goodwill bonus or not??
Bump.
« Last Edit: December 30, 2015, 06:24:57 PM by hide4 »

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4385 on: December 30, 2015, 06:25:40 PM »
I hope you got the extra points first.

Its very uncommon to get a retention for any SW card..
What extra points are you reffering to?

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4386 on: December 30, 2015, 07:24:14 PM »
Bump.

I for one , have never heard it referred to as GW but it might post as such !

Offline Venilla

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Re: Credit Card Retention Bonuses
« Reply #4387 on: December 30, 2015, 10:21:13 PM »
Bump.
Which bank? By Amex it's a GW.
I like vanilla but my name is Venilla.

Offline Shneur

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Re: Credit Card Retention Bonuses
« Reply #4388 on: December 30, 2015, 10:29:18 PM »
Called Barclays for my Aviator Red to have my AF waived, after one HUCA they waived it without even having to request anything.
Sounded like they were offering it to almost everyone these days..

Offline Josef.koney

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Re: Credit Card Retention Bonuses
« Reply #4389 on: December 31, 2015, 01:34:04 AM »
not me

Offline Hidden

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Re: Credit Card Retention Bonuses
« Reply #4390 on: December 31, 2015, 07:49:48 AM »
not me
Same here
Closing the account
It's my only card with Barclays
Will closing the account hurt my future relationship with them?
« Last Edit: December 31, 2015, 07:53:46 AM by Hidden »

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4391 on: December 31, 2015, 08:22:45 AM »
Same here
Closing the account
It's my only card with Barclays
Will closing the account hurt my future relationship with them?
No free downgrade available?

Offline Hidden

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Re: Credit Card Retention Bonuses
« Reply #4392 on: December 31, 2015, 08:28:00 AM »
No free downgrade available?
Just called for third time, asked to downgrade to blue, and they finally offered to waive the fee BH

Offline Josef.koney

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Re: Credit Card Retention Bonuses
« Reply #4393 on: December 31, 2015, 08:28:35 AM »
Same here
Closing the account
It's my only card with Barclays
Will closing the account hurt my future relationship with them?
Downgrade!
No free downgrade available?
There is.

Offline Hidden

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Re: Credit Card Retention Bonuses
« Reply #4394 on: December 31, 2015, 08:30:28 AM »
No free downgrade available?
They claimed there's no downgrade
(Seems calling after 8am gets better reps )

Offline mendy613

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Re: Credit Card Retention Bonuses
« Reply #4395 on: December 31, 2015, 03:54:58 PM »
What extra points are you reffering to?

The card gives a yearly bonus.

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #4396 on: December 31, 2015, 04:23:40 PM »
I got a $95 Credit after spending 3k on my Citi platinum select ,is the AF pro-rated? Can I spend the 3K and then close the card?
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Offline zow

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Re: Credit Card Retention Bonuses
« Reply #4397 on: January 01, 2016, 02:10:10 PM »
Aviator Red Barclays MC:
Got them to waive the $89AF and then she offered a 5,000 mile bonus for $1,000 spend in 90d.
Nice!

Offline PillanSmye

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Re: Credit Card Retention Bonuses
« Reply #4398 on: January 01, 2016, 02:24:21 PM »
They claimed there's no downgrade
(Seems calling after 8am gets better reps )
Barclays has a Blue Aviator and a Vanilla Aviator.  The Vanilla Aviator has no AF, and would be a good option to let the account age and park a credit limit.  Barclays is really good about moving limits between accounts, so if someone applied for a MM or the new B6 card when its released they could then move the limits to the new card.

Offline Venilla

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Re: Credit Card Retention Bonuses
« Reply #4399 on: January 01, 2016, 02:37:08 PM »
I like vanilla but my name is Venilla.