Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1838893 times)

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #4460 on: January 13, 2016, 05:40:05 PM »
My $75 annual fee on the Amex Hilton Surpass card just posted. Any suggestions on getting a retention offer?

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #4461 on: January 14, 2016, 09:15:11 AM »
My $75 annual fee on the Amex Hilton Surpass card just posted. Any suggestions on getting a retention offer?

Bump

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4462 on: January 14, 2016, 09:16:54 AM »
My $75 annual fee on the Amex Hilton Surpass card just posted. Any suggestions on getting a retention offer?

PUTPAC.

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #4463 on: January 14, 2016, 03:10:11 PM »
Has anyone not been able to get Barclays Aviator fee waived?  Was the easiest and quickest retention call I've ever had ... (although having now read upthread, it looks like fee waiver is only the beginning for this card's retention ...)

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4464 on: January 14, 2016, 10:49:00 PM »
Has anyone not been able to get Barclays Aviator fee waived?  Was the easiest and quickest retention call I've ever had ... (although having now read upthread, it looks like fee waiver is only the beginning for this card's retention ...)
I got AF waived + 7,500 points today. Though I got the 7,500 because I previously got the AF waived and I still got hit with it, so I told them just waiving it wouldn't be enough.

Online etech0

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Re: Credit Card Retention Bonuses
« Reply #4465 on: January 14, 2016, 11:43:18 PM »
I got AF waived + 7,500 points today. Though I got the 7,500 because I previously got the AF waived and I still got hit with it, so I told them just waiving it wouldn't be enough.
Did you end up paying it last time?
Workflowy. You won't know what you're missing until you try it.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4466 on: January 14, 2016, 11:53:51 PM »
Did you end up paying it last time?
Realized I wasn't super clear. A few months ago, I had an issue with my account so to compensate me, they said that they'll waive the AF that is coming up in Jan. Yesterday, my statement closed and the AF was there. Called to complain because I was told that I wouldn't be billed the AF so they waived it and gave me 7,500.

Online etech0

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Re: Credit Card Retention Bonuses
« Reply #4467 on: January 15, 2016, 11:28:11 AM »
Realized I wasn't super clear. A few months ago, I had an issue with my account so to compensate me, they said that they'll waive the AF that is coming up in Jan. Yesterday, my statement closed and the AF was there. Called to complain because I was told that I wouldn't be billed the AF so they waived it and gave me 7,500.
Cool
Workflowy. You won't know what you're missing until you try it.

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4468 on: January 17, 2016, 03:42:02 PM »
15k MR for my BRG.  ;) Not bad.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4469 on: January 17, 2016, 03:51:20 PM »
15k MR for my BRG.  ;) Not bad.

Any spend required?

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4470 on: January 17, 2016, 03:52:58 PM »
Any spend required?

Nope, hopefully they will post soon so I can close it.

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4471 on: January 17, 2016, 03:59:08 PM »
Nope, hopefully they will post soon so I can close it.

How much spending did you do on it?

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4472 on: January 17, 2016, 04:02:25 PM »
How much spending did you do on it?

A bit over 20k in the year, with 10k of that being redcard.

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4473 on: January 17, 2016, 07:05:28 PM »
A bit over 20k in the year, with 10k of that being redcard.

Pretty nice .

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4474 on: January 18, 2016, 01:48:52 PM »
My wife's BRG that I hardly used after the initial spend got 10k MR for no spend.

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4475 on: January 18, 2016, 02:03:29 PM »
My wife's BRG that I hardly used after the initial spend got 10k MR for no spend.

Was  AF due or you just called ?

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Re: Credit Card Retention Bonuses
« Reply #4476 on: January 18, 2016, 02:04:23 PM »
Anyone have success getting anything for SPG Biz a couple of months after account was opened?

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4477 on: January 18, 2016, 02:55:01 PM »
Was  AF due or you just called ?

AF due on both.

With both calls, they asked me to confirm that I am going to keep the cards open. Hopefully there won't be any issues with downgrading/closing them..

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Re: Credit Card Retention Bonuses
« Reply #4478 on: January 18, 2016, 07:53:44 PM »
Only 1000 HHonors points on Amex Surpass.

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Re: Credit Card Retention Bonuses
« Reply #4479 on: January 19, 2016, 10:18:58 AM »
I was offered Jack Squat on Amex PRG. Called to say I didn't want to pay the AF. Only about $10K annual spend, so I guess they didn't care much.