Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1821083 times)

Offline abo456

  • Dansdeals Silver Elite
  • **
  • Join Date: Jun 2015
  • Posts: 50
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: San Diego
Re: Credit Card Retention Bonuses
« Reply #4520 on: February 05, 2016, 06:26:11 PM »
Closed 2 Chase BA cards, no offer
Closed AS card and given 2500 point offer, didn't take it since I will be reapplying soon for another.

Offline hjeko

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2012
  • Posts: 159
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #4521 on: February 06, 2016, 02:28:30 PM »
Who's waiting 24 months? (People have referred themselves for inks. 70k signup. )

Can you clarify that? I can refer myself for another company and get the bonus? :) Thanks!

Offline Emkay

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 14295
  • Total likes: 376
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Where I ought to be
Re: Credit Card Retention Bonuses
« Reply #4522 on: February 06, 2016, 02:32:29 PM »
Can you clarify that? I can refer myself for another company and get the bonus? :) Thanks!
Yes

Offline Malachi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 987
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4523 on: February 06, 2016, 07:31:32 PM »
Has anyone ever gotten retention for the ihg card?
Denny Crane

Offline Jm1248

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 2419
  • Total likes: 14
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: NYC
Re: Credit Card Retention Bonuses
« Reply #4524 on: February 06, 2016, 07:54:34 PM »
SPG Biz AF waived

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Credit Card Retention Bonuses
« Reply #4525 on: February 10, 2016, 12:22:10 AM »
Every time I chat Amex about retention, they tell me to call. Meanwhile, it seems like everyone here has success via chat.  >:(

Offline Luvtotravel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 3014
  • Total likes: 131
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: Ny
Re: Credit Card Retention Bonuses
« Reply #4526 on: February 10, 2016, 09:50:51 AM »
Every time I chat Amex about retention, they tell me to call. Meanwhile, it seems like everyone here has success via chat.  >:(
same here
Don't wait for the perfect moment; take the moment and make it perfect.

Offline hide4

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2015
  • Posts: 1438
  • Total likes: 29
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: NY-Israel
Re: Credit Card Retention Bonuses
« Reply #4527 on: February 10, 2016, 02:37:30 PM »
You can ask for it whenever you went. You never know what your account might have.
When asking for a retention bonus, do I have to threaten to close down my acct? And what does this mean-"You never know what your account might have." Do they have offers added to your acct, and they're just waiting for a call?!

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4528 on: February 10, 2016, 06:04:51 PM »
When asking for a retention bonus, do I have to threaten to close down my acct? And what does this mean-"You never know what your account might have." Do they have offers added to your acct, and they're just waiting for a call?!

Either way works.

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3772
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4529 on: February 11, 2016, 12:52:37 AM »
7500 MR after 1k spend for PRG.

Offline hide4

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2015
  • Posts: 1438
  • Total likes: 29
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: NY-Israel
Re: Credit Card Retention Bonuses
« Reply #4530 on: February 12, 2016, 03:37:29 PM »
Every how often can I ask for a retention bonus?

Online TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22077
  • Total likes: 7131
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4531 on: February 12, 2016, 04:16:19 PM »
Every how often can I ask for a retention bonus?
Safest is once a year but you can ask whenever you want.

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4532 on: February 13, 2016, 12:44:09 PM »
Safest is once a year but you can ask whenever you want.

What's not safe about asking more often?

Offline SPLP

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2011
  • Posts: 1616
  • Total likes: 8
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4533 on: February 13, 2016, 01:39:01 PM »
What's not safe about asking more often?

Only unsafe IF they keep giving you every time you call ,records are kept -and when you get "the wrong csr" and reads all that was given , she will report it- I speak from experience!

Offline eliraps

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2010
  • Posts: 889
  • Total likes: 16
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: ORD
Re: Credit Card Retention Bonuses
« Reply #4534 on: February 13, 2016, 05:59:07 PM »
Only unsafe IF they keep giving you every time you call ,records are kept -and when you get "the wrong csr" and reads all that was given , she will report it- I speak from experience!
I know. Those wrong csr are always female

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4535 on: February 13, 2016, 06:32:05 PM »
I know. Those wrong csr are always female
LOL

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8791
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4536 on: February 13, 2016, 06:32:42 PM »
Only unsafe IF they keep giving you every time you call ,records are kept -and when you get "the wrong csr" and reads all that was given , she will report it- I speak from experience!

What experience? What happened?

Online TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22077
  • Total likes: 7131
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4537 on: February 13, 2016, 06:34:31 PM »
What's not safe about asking more often?
There were reports of people asking again after receiving retention & they considered it abusing the system. I don't recall offhand what action was taken.

Offline Ryan the Yid

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2015
  • Posts: 181
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Credit Card Retention Bonuses
« Reply #4538 on: February 13, 2016, 06:47:55 PM »
My Personal PRG is up for the AF, I wanna call tonight to cancel. I got a retention bonus last year. What are the odds of getting it again? I also have a PRG BIZ that is under a year old. Should I just cancel the personal card and leave the Biz open and hope I get a retention bonus after my first year of having the Biz card ?

TIA

Online TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22077
  • Total likes: 7131
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4539 on: February 13, 2016, 06:51:28 PM »
My Personal PRG is up for the AF, I wanna call tonight to cancel. I got a retention bonus last year. What are the odds of getting it again? I also have a PRG BIZ that is under a year old. Should I just cancel the personal card and leave the Biz open and hope I get a retention bonus after my first year of having the Biz card ?

TIA
Getting retention on the biz has nothing to do with closing the PRG.