Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1139176 times)

Online TimT

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Re: Credit Card Retention Bonuses
« Reply #4620 on: March 04, 2016, 09:08:13 AM »
PRG, called 5X no go.
Only option is to pay af, with my Mr points. 
Going to have to close it.
Just make sure you have another MR card or you'll lose the points.

Offline Tywin

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Re: Credit Card Retention Bonuses
« Reply #4621 on: March 04, 2016, 01:01:47 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

I asked her to check for an offer on my Platinum Card. She gave me the same offer, 5K MR + 15K MR after 3K spending in 60 days. I accepted both offers.

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4622 on: March 04, 2016, 02:59:41 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

I asked her to check for an offer on my Platinum Card. She gave me the same offer, 5K MR + 15K MR after 3K spending in 60 days. I accepted both offers.
Lucky guy. I got nothing today.
Just closed the card.
Life is as good as you make it...

Online TimT

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Re: Credit Card Retention Bonuses
« Reply #4623 on: March 04, 2016, 04:57:42 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

I asked her to check for an offer on my Platinum Card. She gave me the same offer, 5K MR + 15K MR after 3K spending in 60 days. I accepted both offers.
Smart man

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4624 on: March 04, 2016, 07:26:04 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

I asked her to check for an offer on my Platinum Card. She gave me the same offer, 5K MR + 15K MR after 3K spending in 60 days. I accepted both offers.

 You inspired me to call again . Thanks .  Amex Biz Plat  $100 statement cr. Going to retry SPG tmrw .

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4625 on: March 05, 2016, 12:36:54 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

I asked her to check for an offer on my Platinum Card. She gave me the same offer, 5K MR + 15K MR after 3K spending in 60 days. I accepted both offers.

Nice

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4626 on: March 05, 2016, 09:00:59 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

I asked her to check for an offer on my Platinum Card. She gave me the same offer, 5K MR + 15K MR after 3K spending in 60 days. I accepted both offers.

You inspired me to call again . Thanks .  Amex Biz Plat  $100 statement cr. Going to retry SPG tmrw .

You calling the regular retention number in the wiki, or other numbers ?
Life is as good as you make it...

Offline Tywin

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Re: Credit Card Retention Bonuses
« Reply #4627 on: March 06, 2016, 04:59:06 AM »

You calling the regular retention number in the wiki, or other numbers ?
The first retention number in the wiki. I think that is the one I always use. Keep in mind, if you've had a previous retention offer on an Amex card, you may, in some cases, have to wait 13 months for the next one. YMMV.
« Last Edit: March 06, 2016, 06:58:22 AM by Tywin »

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4628 on: March 06, 2016, 05:30:33 AM »
The first retention number in the wiki. I think that is the one I always use. Keep in mind, if you've had a previous retention offer on an Amex card, you'll probably have to wait 13 months for the next one.

Not true IME

Offline Tywin

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Re: Credit Card Retention Bonuses
« Reply #4629 on: March 06, 2016, 05:37:34 AM »
Not true IME
I shouldn't have said "probably". Some people do have to wait 13 months. A number of posters on FT have had this experience. YMMV.

Offline GAM Z.

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Re: Credit Card Retention Bonuses
« Reply #4630 on: March 06, 2016, 05:58:21 AM »
I shouldn't have said "probably". Some people do have to wait 13 months. A number of posters on FT have had this experience. YMMV.
Will HUCA help,or the 13 months has to do with the card and not the phone rep

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4631 on: March 06, 2016, 06:00:47 AM »
IP - $95 statement credit and 10k UR.

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4632 on: March 06, 2016, 06:05:51 AM »
IP - $95 statement credit and 10k UR.

How much spend did you put on it?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4633 on: March 06, 2016, 06:13:30 AM »
How much spend did you put on it?

~$20k a month.

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #4634 on: March 06, 2016, 10:17:16 AM »
ua explorer- just called on got nothing, anyone get anything recently?
I just got $60 statement credit
Risk is opportunity