Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1219684 times)

Offline Cappy

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2015
  • Posts: 706
  • Total likes: 26
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Credit Card Retention Bonuses
« Reply #4640 on: March 06, 2016, 11:08:19 AM »

Regular CS works just fine.

Thanks

Online etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12109
  • Total likes: 2160
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Credit Card Retention Bonuses
« Reply #4641 on: March 06, 2016, 06:05:49 PM »
Regular CS works just fine.
Is either one more likely to be helpful?
Workflowy. You won't know what you're missing until you try it.

Offline PETERP

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2011
  • Posts: 3225
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: Credit Card Retention Bonuses
« Reply #4642 on: March 06, 2016, 06:43:37 PM »
You inspired me to call again . Thanks .  Amex Biz Plat  $100 statement cr. Going to retry SPG tmrw .

SPG Biz offered me zip . Guy said call back in month . Things change

Offline PillanSmye

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2015
  • Posts: 1101
  • Total likes: 68
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4643 on: March 06, 2016, 06:47:25 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

Don't you love she lied to you for a while?   ;)

Offline keepsmiling123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 1239
  • Total likes: 22
  • DansDeals.com Hat Tips 8
  • Gender: Male
    • View Profile
  • Location: United States
  • Programs: UR, SPG, MR, UA
Re: Credit Card Retention Bonuses
« Reply #4644 on: March 06, 2016, 08:02:49 PM »
IP- $95 statment credit
PRG- 2.5k MR instantly and 5k MR after 1k spend
UA Explorer- Nothing

Offline rileywiles23

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5514
  • Total likes: 82
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4645 on: March 06, 2016, 08:12:06 PM »
Wow, I should have tried harder on my prg.
 I figured after 5 calls, I should give it up, but others seem to be having an easier time.
Life is as good as you make it...

Offline MeirS

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2013
  • Posts: 2430
  • Total likes: 116
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4646 on: March 06, 2016, 10:14:14 PM »
IP- $95 statment credit
PRG- 2.5k MR instantly and 5k MR after 1k spend
UA Explorer- Nothing
I got the same for PRG.
With my SPG I had a crazy rep who after telling me that there was no offer available he ended up giving me 2k points and $30 credit but that's a long story for the books.

Anyone have any experience with the Delta gold card?

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 9193
  • Total likes: 18
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4647 on: March 07, 2016, 12:16:42 AM »
Don't you love she lied to you for a while?   ;)

Classic Amex rep.

Offline rileywiles23

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5514
  • Total likes: 82
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4648 on: March 07, 2016, 08:05:45 AM »
Can I reopen my prg, and then try for retention again ?
Life is as good as you make it...

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 9193
  • Total likes: 18
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4649 on: March 07, 2016, 08:12:35 AM »
Can I reopen my prg, and then try for retention again ?

Yes (But they might HP you).

Offline keemster26

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2291
  • Total likes: 27
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4650 on: March 07, 2016, 09:15:06 AM »
I just got $60 statement credit
I called and SM and got nothing. What did you tell them?

Offline PillanSmye

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2015
  • Posts: 1101
  • Total likes: 68
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4651 on: March 07, 2016, 09:25:14 AM »
Can I reopen my prg, and then try for retention again ?

I closed a std personal gold last year when the AF hit.  Then backdating died.  I called them about a month after I closed the card and was able to get it reopened.  And never did get charged the AF  ;)

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 9193
  • Total likes: 18
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4652 on: March 07, 2016, 09:26:49 AM »
I closed a std personal gold last year when the AF hit.  Then backdating died.  I called them about a month after I closed the card and was able to get it reopened.  And never did get charged the AF  ;)

Did they HP you?

Online farmbochur

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2011
  • Posts: 1601
  • Total likes: 123
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4653 on: March 07, 2016, 10:21:54 AM »
I called and SM and got nothing. What did you tell them?
I actually called the number on the back of my Ink Bold to discuss retention offers for the that card. When they didn't have an offer for the ink Bold, I asked if the system had offers for my United card (even though the annual fee doesn't post till September).

Just said that I haven't used the perks as much as I anticipated so I'm not sure I can justify paying the membership fee.
« Last Edit: March 07, 2016, 12:14:38 PM by farmbochur »
Risk is opportunity

Offline eliraps

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2010
  • Posts: 774
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: ORD
Re: Credit Card Retention Bonuses
« Reply #4654 on: March 09, 2016, 01:48:06 AM »
Have people had success on IP on the first year AF?

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1970
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4655 on: March 09, 2016, 12:22:45 PM »
Got 15,000 MR for EDP .
money doesn't talk......      it SCREAMS !

Online TimT

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 19809
  • Total likes: 3115
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4656 on: March 09, 2016, 01:08:07 PM »
Got 15,000 MR for EDP .
Nice! Heavy spend on it ?

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1970
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4657 on: March 09, 2016, 01:08:46 PM »
Nice! Heavy spend on it ?
Depends what you call heavy
money doesn't talk......      it SCREAMS !

Online TimT

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 19809
  • Total likes: 3115
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4658 on: March 09, 2016, 01:09:44 PM »

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 869
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: Credit Card Retention Bonuses
« Reply #4659 on: March 09, 2016, 01:22:24 PM »
SPG personal: The rep told me, I'll give you the amount of points you earn on a average month, 4k...
Imagine if I would spend 50k per month... :)
I like vanilla but my name is Venilla.