Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1090334 times)

Offline pixi

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Re: Credit Card Retention Bonuses
« Reply #4665 on: March 09, 2016, 09:05:14 PM »
Did you threaten to cancel? Or just asked if there were any offers?
I said that this $95 makes me very nervous and I'm considering starting to use a different card and if there is something they can do for me to resolve this issue.. 
All (most)  of my spendings are on this card so I'm not sure if you don't spend a lot what they'll tell you.
money doesn't talk......      it SCREAMS !

Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #4666 on: March 09, 2016, 09:32:02 PM »
I said that this $95 makes me very nervous and I'm considering starting to use a different card and if there is something they can do for me to resolve this issue.. 
All (most)  of my spendings are on this card so I'm not sure if you don't spend a lot what they'll tell you.
I do most of my spending on this card, but when I called they told me that there's a no-fee version for people who don't want to pay a fee, but if I spend enough I'll come out ahead anyways. Guess I should try again.
Workflowy. You won't know what you're missing until you try it.

Offline pixi

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Re: Credit Card Retention Bonuses
« Reply #4667 on: March 09, 2016, 09:33:41 PM »
I do most of my spending on this card, but when I called they told me that there's a no-fee version for people who don't want to pay a fee, but if I spend enough I'll come out ahead anyways. Guess I should try again.
How much money do you spend a month on this card? (about)
money doesn't talk......      it SCREAMS !

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4668 on: March 10, 2016, 02:54:37 PM »
Only unsafe IF they keep giving you every time you call ,records are kept -and when you get "the wrong csr" and reads all that was given , she will report it- I speak from experience!
Do you remember what happened?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4669 on: March 10, 2016, 06:05:46 PM »
Do you remember what happened?

Probably nothing :)

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #4670 on: March 10, 2016, 06:23:52 PM »
got 3000 starwood points for SPG personal. no spend

Offline Ryan the Yid

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Re: Credit Card Retention Bonuses
« Reply #4671 on: March 10, 2016, 06:51:30 PM »
Im sorry if this question is redundant. I could not seem to find my answer in the thread. Just got hit with AF for my SWA Biz card. I have business and personal accounts with chase. I called to try to have them wave the AF or at least give me some extra miles. I spoke to a cs rep and then to a supervisor and they said there is nothing they can do. Any suggestions ? Or is this just the new policy?

TIA

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4672 on: March 10, 2016, 06:58:33 PM »

Im sorry if this question is redundant. I could not seem to find my answer in the thread. Just got hit with AF for my SWA Biz card. I have business and personal accounts with chase. I called to try to have them wave the AF or at least give me some extra miles. I spoke to a cs rep and then to a supervisor and they said there is nothing they can do. Any suggestions ? Or is this just the new policy?

TIA

There is no such "policy" that would state that retention can't be given. I would HUCA.
Work hard, Play harder!

Offline Ryan the Yid

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Re: Credit Card Retention Bonuses
« Reply #4673 on: March 11, 2016, 12:35:17 AM »
There is no such "policy" that would state that retention can't be given. I would HUCA.

The cs rep and supervisor said there are no deals in my account and she said she tried to add a deal manually and it would not work

Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #4674 on: March 11, 2016, 04:03:50 PM »
How much money do you spend a month on this card? (about)
1-2k
When I used to MS it was much more
Workflowy. You won't know what you're missing until you try it.

Offline eliraps

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Re: Credit Card Retention Bonuses
« Reply #4675 on: March 13, 2016, 08:56:56 AM »
Have people had success on IP on the first year AF?
Bump

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4676 on: March 13, 2016, 09:02:45 AM »

Offline chavirox

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Re: Credit Card Retention Bonuses
« Reply #4677 on: March 14, 2016, 04:53:45 PM »
I just got a $100 credit on my amex PRG. $50 now and then another $50 if i spend $500 on the card in the next 60 days.

Offline David1

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Re: Credit Card Retention Bonuses
« Reply #4678 on: March 14, 2016, 04:59:52 PM »
Got 5000 Avios for BA Card. I even told her that I still might cancel in the necxt couple weels and she still gave me the avios.

Anyone get anything for the Citi AA card. The guy said he couldnt offer me anything, all he can do is downgrade the card.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4679 on: March 14, 2016, 05:00:36 PM »
Anyone get any thing for the Citi AA card. The guy said he couldnt offer me anything, all he can do is downgrade the card.
Which number did you call? Back of card or number in wiki?