Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1839716 times)

Offline monkey

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Re: Credit Card Retention Bonuses
« Reply #4820 on: May 12, 2016, 02:20:18 PM »
Chat almost always declines retention requests, and tells you to call.
But I prefer avoiding phone so they shouldn't check out my accounts

Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #4821 on: May 12, 2016, 03:24:57 PM »
CSP is very difficult from my experience. Always worth a HUCA, but don't get your hopes up.
What about BA? I'll probably close out and try reopen it. But I want to get the most out of it before I do.
CSP is tough

Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #4822 on: May 12, 2016, 03:30:01 PM »
What about BA? I'll probably close out and try reopen it. But I want to get the most out of it before I do.

BA I've had success with via Twitter, but it wasn't recent.

Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #4823 on: May 12, 2016, 05:03:41 PM »
Citi ty premier 1k spend 5k bonus. The card was only opened a couple months - so very far from the AF which posts in yr2 - I was only closing to reset the 18 month clock. Whatever will do the spend quick then close.

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #4824 on: May 12, 2016, 06:52:07 PM »
I got 15K Miles for 3k 5K Spend
I just got it on my second Executive card.
Can I call right back for AA Platinum Select or tefasta merubah?
Cit retention number says the're closed.
Is that true or the number is dead?
Because I just got one on Executive. (unless that is special retention?)
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #4825 on: May 12, 2016, 07:10:27 PM »
I just got it on my second Executive card.
Can I call right back for AA Platinum Select or tefasta merubah?
Cit retention number says the're closed.
Is that true or the number is dead?
Because I just got one on Executive. (unless that is special retention?)
I just tried it and he said wait while I transfer you,
Then he said "oh I think I just closed it. too bad , I can't reverse it now.."  >:(
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #4826 on: May 12, 2016, 07:35:57 PM »
AA Business Plat.
Measly $50 statement Credit.  ::)
I said no thanks. Blah   :P
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #4827 on: May 12, 2016, 07:49:25 PM »
AA Business Plat.
Measly $50 statement Credit.  ::)
I said no thanks. Blah   :P
2nd AmEx Biz Plat:
10K MR or $100 Credit no spend necessary.
I'll take the 10K and cancel after.
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4828 on: May 12, 2016, 09:12:04 PM »
I just tried it and he said wait while I transfer you,
Then he said "oh I think I just closed it. too bad , I can't reverse it now.."  >:(
You should be able to have it reopened.
Life is as good as you make it...

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4829 on: May 13, 2016, 04:49:32 PM »
Southwest plus card - $35 credit
Premier card -  $50 credit

Offline monkey

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Re: Credit Card Retention Bonuses
« Reply #4830 on: May 13, 2016, 05:19:54 PM »
Southwest plus card - $35 credit
Premier card -  $50 credit
Phone?

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4831 on: May 13, 2016, 05:22:49 PM »

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4832 on: May 16, 2016, 06:37:53 PM »
Citi AA executive card,  $50 statement credit after spending $1500 for the next 7 months, So it will come out to a $100 AF.
(2nd year I'm getting this offer)

Offline Bosco

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Re: Credit Card Retention Bonuses
« Reply #4833 on: May 19, 2016, 02:40:32 PM »
SPG - $25 statement credit. Only keeping it because it's one of my oldest cards.

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4834 on: May 19, 2016, 02:56:38 PM »
SPG - $25 statement credit. Only keeping it because it's one of my oldest cards.
If that's the only reason you can do a product change to a free card.

Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #4835 on: May 19, 2016, 03:31:32 PM »
Citi Hilton reserve $95 statement credit with $1500 spend

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4836 on: May 19, 2016, 04:33:42 PM »
If that's the only reason you can do a product change to a free card.
Have you done this with an SPG card?

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4837 on: May 19, 2016, 07:06:08 PM »
Have you done this with an SPG card?
Not specifically, But why would it be different then any other card ?

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4838 on: May 19, 2016, 10:49:02 PM »
Not specifically, But why would it be different then any other card ?
Chat reps claim that it can't be downgraded. Not saying it hasn't been done, but many people have gotten that response.

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #4839 on: May 20, 2016, 07:55:13 AM »
Chat reps claim that it can't be downgraded. Not saying it hasn't been done, but many people have gotten that response.
ask for a product change. i have done it in the past