Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1838767 times)

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5080 on: September 01, 2016, 10:14:32 PM »
@TimT u may have to give back the shadchanus
You can have her

Offline mendy613

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Re: Credit Card Retention Bonuses
« Reply #5081 on: September 01, 2016, 10:24:38 PM »
Had a real lousy call to Citi, they have ridiculous offers for Prestige and Premier,
Spend 3k for 5k TYP on Prestige
And much more complicated on the Premier..

I don't know my future gameplan will be for citi

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #5082 on: September 01, 2016, 10:29:19 PM »
No luck on Amex PRG so far. Anyone gotten anything recently?

Offline m.m.

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Re: Credit Card Retention Bonuses
« Reply #5083 on: September 01, 2016, 10:46:51 PM »
any data points for delta gold?

Offline Josef.koney

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Re: Credit Card Retention Bonuses
« Reply #5084 on: September 01, 2016, 11:45:07 PM »
No luck on Amex PRG so far. Anyone gotten anything recently?
Yes look last page

Offline deltastubs

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Re: Credit Card Retention Bonuses
« Reply #5085 on: September 05, 2016, 01:18:14 PM »
Whats with chase, ink plus and bold, 33k, and 37k spend, no ms/staples, nothing nada 2 calls?

Any tricks or things to say that worked for yall?
« Last Edit: September 05, 2016, 01:31:30 PM by deltastubs »

Offline davidmal

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Re: Credit Card Retention Bonuses
« Reply #5086 on: September 05, 2016, 01:42:51 PM »
I've received 4,000 for my SPG Amex and 7,000 for my wifes SPG Amex card to keep the card open
I called 1 month before end of one card and a few months before the other card

i forget which one had more time before annual fee - most prob hers
-DMC
"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it ~Ferris Bueller"

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #5087 on: September 06, 2016, 03:54:25 PM »
Called Amex to see if I could get retention on my SPG card. Her response - "I have a really good offer to keep you as a customer. I can make it that if you spend $50 or more on godaddy.com, you'll get $20 back." For real, bruh? Is that what Amex has become? Reading me my Amex offers as retention...

ETA: Asked to speak to supervisor and got $30.
« Last Edit: September 06, 2016, 05:16:52 PM by CS91 »

Offline davidmal

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Re: Credit Card Retention Bonuses
« Reply #5088 on: September 06, 2016, 06:29:19 PM »
Called Amex to see if I could get retention on my SPG card. Her response - "I have a really good offer to keep you as a customer. I can make it that if you spend $50 or more on godaddy.com, you'll get $20 back." For real, bruh? Is that what Amex has become? Reading me my Amex offers as retention...

ETA: Asked to speak to supervisor and got $30.
Sounds like it was a regular agent not a retention agent

And tell them your considering closing the card because other cards are offering so many points for opening up new cards like the csr 100k
-DMC
"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it ~Ferris Bueller"

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #5089 on: September 06, 2016, 06:34:19 PM »
Sounds like it was a regular agent not a retention agent

And tell them your considering closing the card because other cards are offering so many points for opening up new cards like the csr 100k
I know what to say for retention. Been down that road many times. Amex is just a bit tough. Most people don't get anything/much for SPG.

Offline Shmulie

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Re: Credit Card Retention Bonuses
« Reply #5090 on: September 06, 2016, 06:47:00 PM »
any retention on the ink these days? last year i paid and got a "95$ rebate" - they still giving?
I got the same thing last year
I just called and they aren't budging I think I'm going to have to cancel/downgrade

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5091 on: September 09, 2016, 11:05:43 AM »
any DP's for a retention bonus on the United Explorer card? They literally offered me nothing the first time I called. I will obviously call again but wondering if anyone has had any luck

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5092 on: September 09, 2016, 01:13:19 PM »
No luck on Amex PRG so far. Anyone gotten anything recently?

PRG $50 + $50 after $500 spend
Plat $200 no spend
No option for MR on either card (I asked)
UMPE nothing yet has anyone gotten anything on this recently?

Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #5093 on: September 11, 2016, 06:50:14 PM »
Citi Prestige offered $200 credit after spending $4k.

Offline Chief Rabbi of New York

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Re: Credit Card Retention Bonuses
« Reply #5094 on: September 11, 2016, 07:40:28 PM »
Citi Prestige offered $200 credit after spending $4k.

now you can take the rav out to eat?
Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5095 on: September 12, 2016, 04:11:08 AM »
any DP's for a retention bonus on the United Explorer card? They literally offered me nothing the first time I called. I will obviously call again but wondering if anyone has had any luck
I tried multiple times without success. Seems like they got really tough with this card.

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #5096 on: September 12, 2016, 03:36:39 PM »

Offline username

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Re: Credit Card Retention Bonuses
« Reply #5097 on: September 23, 2016, 12:11:25 PM »
now you can take the rav out to eat?
Is there a rebbetzin?
^^^

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #5098 on: October 02, 2016, 02:27:54 PM »
Did Citi give good retention bonuses for the AA card recently?

On barclay arrival all I got was $50 statement credit for 3k spend over 3 months. Wasn't through retention dept. though. Should I still try through retention dept? Card is only 3 months old.
« Last Edit: October 02, 2016, 02:37:51 PM by hide4 »

Offline GettingReady

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Re: Credit Card Retention Bonuses
« Reply #5099 on: October 07, 2016, 03:31:50 AM »
Prestige: 4TYPs for airline booking up to 35k points or $200 statement credit.
Premier: nothing
AA plat: 1000 miles a month for $1k spend x 9 months.
AA exec: nothing